Is an electronic signature valid?

Yes. Electronic signatures are legally enforceable under the ESIGN Act (15 U.S.C. ch. 96) and state UETA laws provided intent, consent, attribution, and reliable record retention are present.

When do I need notarization?

Notarization is only required if state law or the form’s terms demand it. For real estate or power-of-attorney elements, follow state notary rules or RON requirements where applicable.

What causes signature rejection?

Common causes include missing required fields, mismatched signer name or TIN, absent authorization, or insufficient authentication; rectify data errors and resend with corrected fields.

Which signer authentication is adequate?

Email or SMS code is often sufficient for commercial SM2370s. Use stronger authentication (KBA, MFA) when handling sensitive data or when required by internal policy.

How should I store signed SM2370s?

Store signed PDFs with the audit trail attached in a secure repository. Maintain retention according to IRS, HIPAA, or industry rules and ensure exportability for audits.

How do I change a signed form?

Post-execution changes require a written amendment signed by all parties. Do not alter the original signed file; create and sign an addendum that references the original SM2370.

Electronic Signature
Templates
Miscellaneous
Business Services SM2370

Business Services SM2370

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

Business Services SM2370

This Business Services Agreement (the Agreement) is entered into as of (Effective Date) between Client Name: and Service Provider: .

WHEREAS

WHEREAS, Client desires to retain Service Provider to perform certain business services described herein; and

WHEREAS, Service Provider represents that it has the qualifications, experience, and capacity to perform such services on the terms set forth in this Agreement.

Scope of Work

Service Provider shall perform the services described below (the Services). The Services shall be performed in a professional and workmanlike manner consistent with industry standards.

Project Title Detailed Scope of Work

Payment Terms

Compensation for the Services shall be as follows. Unless otherwise agreed in writing, Client shall pay Service Provider the amounts and on the schedule set forth below.

Total Contract Amount Payment Schedule

Invoices shall be submitted to Client in accordance with the Payment Schedule. Unless otherwise specified, all undisputed invoices are due within days of receipt. Late payments shall accrue interest at the rate of on the outstanding balance, or the maximum rate permitted by law if lower.

Term and Termination

This Agreement shall commence on and continue until unless earlier terminated as provided herein.

Either party may terminate this Agreement for convenience upon delivering written notice to the other party at least days prior to the effective date of termination. Either party may terminate immediately for cause if the other party materially breaches this Agreement and fails to cure such breach within thirty (30) days after written notice.

Confidentiality

"Confidential Information" means non-public information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Each party shall: (a) hold Confidential Information in strict confidence; (b) not disclose Confidential Information to any third party except as expressly permitted in this Agreement; and (c) use Confidential Information solely to perform its obligations under this Agreement.

Confidential Information does not include information that is or becomes publicly available other than through breach of this Agreement, is rightfully received from a third party without restriction, or is independently developed without reference to the Confidential Information. The obligations in this Section shall remain in effect for years following termination or expiration of this Agreement.

Notices

Notices required under this Agreement shall be in writing and delivered to the addresses below by personal delivery, certified mail, or courier.

Notices to Client (address) Notices to Service Provider (address)

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to its conflict of laws principles.

Entire Agreement

This Agreement, including any attachments or exhibits expressly incorporated herein, constitutes the entire agreement between the parties with respect to the subject matter and supersedes all prior and contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written. Any amendment or modification of this Agreement must be in writing and signed by both parties.

General Provisions

Relationship of the Parties: Service Provider is an independent contractor and not an employee, partner, or agent of Client. Neither party may assign this Agreement without the prior written consent of the other, except to a successor in interest to substantially all of its business or assets.

Severability: If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.

Client:

By:

Date:

Service Provider:

By:

Date:

What the Business Services SM2370 Is and when it applies

The Business Services SM2370 is a standardized business services form used to document the scope, parties, fees, and execution details of a service engagement. Typical uses include vendor onboarding, statement-of-work summaries, and short-form service agreements where parties require a concise written record of deliverables, payment terms, and effective dates. The form captures identification for each party, the defined services or deliverables, compensation terms, key dates, and signature blocks for authorized signers. It is intended to create a clear, auditable record for internal teams, accounting, and compliance purposes.

Why using a complete SM2370 matters for compliance and operations

A properly completed SM2370 reduces contractual ambiguity, supports accurate accounting and tax reporting, and documents obligations that affect performance and liability. For electronic execution, ESIGN (15 U.S.C. ch. 96) and state UETA laws recognize valid electronic signatures when intent, consent, attribution, and record retention are present.

Who typically prepares and signs an SM2370

Internal stakeholders and external vendors most commonly use this form to record service terms and acceptance.

Procurement teams — Prepare, review, and route agreements for approval across finance and legal before execution.
Accounting / AP — Use the form to confirm billing milestones, payment schedules, and invoicing contacts for 1099 or vendor records.
Service vendors — Provide a clear scope, deliverable schedule, and acceptance criteria to reduce post-delivery disputes.

The SM2370 serves as both operational instructions for delivery and a record that supports tax, audit, and vendor management processes.

Step-by-step: completing and executing the SM2370

Follow these sequential steps to prepare, review, and execute the form with an audit trail suitable for recordkeeping and e-signature workflows.

01

Prepare Document: Populate all mandatory fields and attach exhibits or SOWs.
02

Internal Review: Route to legal and finance for scope and payment checks.
03

Signatory Authorization: Confirm signer authority and signatory contact details.
04

Execute and Archive: Sign electronically or on paper, then store per retention policy.

Digital workflow configuration for SM2370 eSubmission

Configure field-level validation, signer order, and authentication to match your internal controls before sending the SM2370 for signature.

Field	Configuration
Required Fields	Mark party name, effective date, payment terms required
Signer Order	Set routing sequence: vendor → account manager → finance
Authentication	Use email or SMS code; enable stronger auth for sensitive deals
Audit Trail	Enable IP, timestamp, and action logging for each signer

How electronic signing and delivery typically flow

A consistent signing flow reduces errors and provides the evidence needed for legal enforceability.

Upload: Sender uploads completed SM2370 with attachments
Place Fields: Add signature, date, and conditional fields where needed
Send to Signers: Assign signer emails and routing order
Receive Signed Copy: All parties receive final PDF with audit trail

Core elements to include in a professional SM2370

Include these six components to make the document complete, enforceable, and easy to process across systems.

Parties

Full legal names, business addresses, and a contact person for notices. Avoid trade names alone to ensure legal enforceability.

Scope

Clear, measurable description of services, acceptance criteria, and deliverable dates to reduce later disputes.

Compensation

Specify fixed fees or rates, invoicing schedule, currency, and payment methods to align with AP processes.

Term and Termination

Define the contract term, renewal conditions, and termination rights, including notice periods and remedies.

Liability Limits

Include indemnities, caps on liability, and disclaimers where standard for your organization to manage risk exposure.

Execution

Signature blocks with printed name, title, capacity, and date. Note whether electronic execution is permitted.

Security and compliance items to verify before eSigning

Encryption: TLS 1.2/1.3 in transit; AES-256 at rest

Audit Trail: Timestamps, IP, and action logs recorded

Authentication: Email, SMS code, or stronger MFA options

HIPAA: BAA available where required

Compliance: SOC 2 Type II and ISO 27001 certified

Retention: Exportable, tamper-evident signed PDF

Technical requirements and delivery formats

Ensure your platform supports the file types, integrations, and signer authentication your workflow needs.

File Formats: PDF, DOCX, and HTML supported
Integrations: Salesforce, NetSuite, Google Workspace
API & SSO: SSO and API available on enterprise tiers

Match export formats and integration endpoints with your document repository and accounting systems to avoid manual rekeying and preserve the audit trail.

Key timing considerations and common deadlines

Track execution, payment, and tax-reporting triggers to keep the SM2370 aligned with financial and regulatory calendars.

Execution Effective Date:

The date entered (MM/DD/YYYY) starts obligations and payment schedules

Payment Due Date:

Follow the contract's Net terms (e.g., Net 30) from invoice date

1099 Reporting Trigger:

Vendor payments may require Form 1099-NEC reporting by Jan 31

Renewal Notice:

Contract renewals typically require notice 30–60 days before term end

Document Retrieval:

Allow time for retrieval requests under records retention policies

Common mistakes and the penalties they can cause

Incorrect TIN: Triggers 24% backup withholding

Late 1099 Filing: Penalties under IRC §6721

Unauthorized Signer: Contract may be void or disputed

Missing Scope Detail: Leads to deliverable disputes and delay

Poor Retention: Fails audit or legal hold requirements

Improper Notarization: Invalidates signatures where required

Typical eSignature vendor comparison for executing SM2370 documents

Comparing vendor pricing and feature availability helps select an eSignature option that meets security, compliance, and volume needs without assuming feature parity.

	signNow	DocuSign	Adobe Sign	PandaDoc	HelloSign
Starting Price	$8/user/mo	$15/user/mo	$14/user/mo	$19/user/mo	$15/user/mo
Free Trial	7-day free trial	Varies	Varies	Varies	Varies
Bulk Send	Yes	Yes	Yes	Yes	No
Audit Trail	Yes	Yes	Yes	Yes	Yes
HIPAA Compliant	Yes	Yes	Yes	No	No

Frequently asked questions and troubleshooting tips

Answers to common execution, legal and technical questions about completing, signing, and storing the SM2370.

Need help? Contact support

Is an electronic signature valid?
Yes. Electronic signatures are legally enforceable under the ESIGN Act (15 U.S.C. ch. 96) and state UETA laws provided intent, consent, attribution, and reliable record retention are present.
When do I need notarization?
Notarization is only required if state law or the form’s terms demand it. For real estate or power-of-attorney elements, follow state notary rules or RON requirements where applicable.
What causes signature rejection?
Common causes include missing required fields, mismatched signer name or TIN, absent authorization, or insufficient authentication; rectify data errors and resend with corrected fields.
Which signer authentication is adequate?
Email or SMS code is often sufficient for commercial SM2370s. Use stronger authentication (KBA, MFA) when handling sensitive data or when required by internal policy.
How should I store signed SM2370s?
Store signed PDFs with the audit trail attached in a secure repository. Maintain retention according to IRS, HIPAA, or industry rules and ensure exportability for audits.
How do I change a signed form?
Post-execution changes require a written amendment signed by all parties. Do not alter the original signed file; create and sign an addendum that references the original SM2370.

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