Scope of Work
Describe tasks, deliverables, milestones, acceptance criteria, and any excluded services. Reference exhibits or a detailed SOW attachment to avoid ambiguity and limit scope disputes during performance.
Used for competitively sourcing and documenting professional services, the Business Services TRAC Contract standardizes billing, clarifies deliverables, and reduces ambiguity in scope changes. It supports financial controls, audit readiness, and consistent vendor management across departments.
Procurement teams, contracting officers, project managers, and external service providers commonly prepare or review the Business Services TRAC Contract.
Final review by legal and finance is recommended before signature to confirm compliance with internal policies, budget authority, and tax reporting needs.
Describe tasks, deliverables, milestones, acceptance criteria, and any excluded services. Reference exhibits or a detailed SOW attachment to avoid ambiguity and limit scope disputes during performance.
List hourly rates or fixed fees by role or labor category, billing increments, reimbursable expense rules, and escalation formulas. Specify invoicing cadence and required backup documentation.
Specify effective and end dates, renewal options, notice periods, termination for convenience or cause, and transition obligations to preserve continuity after termination.
Define KPIs, service levels, inspection and acceptance procedures, remedies for nonperformance, and regular reporting requirements for objective performance monitoring.
Establish a written change-order process with required documentation, approval thresholds, and how cost and schedule impacts will be calculated and documented.
Include confidentiality, insurance and indemnity requirements, governing law, dispute resolution mechanisms, compliance covenants, and representations and warranties.
| Field | Configuration |
|---|---|
| Signer routing order | Sequential routing to ensure approvals in defined order |
| Authentication method | Email link with optional SMS code for signer verification |
| Document expiration | Set 30-day expiration and automated reminders |
| Audit and logging | Enable full audit trail and timestamp capture |
Confirm platform supports secure e-signatures, conditional fields, audit trails, and preferred storage integrations before starting digital execution.
Obligations begin on the effective date entered in the contract.
Specify billing cycle and submission cutoff for timely payment.
Allow internal review period, typically 7–14 business days.
Retention periods typically run from contract creation or last effective date.
Collect correct TINs before year-end for accurate IRS reporting.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies | Varies | Varies |