Can this agreement be signed electronically?

Yes. Under the federal ESIGN Act (15 U.S.C. ch. 96) and state UETA rules where adopted, electronic signatures are legally equivalent to handwritten signatures except for identified statutory exceptions.

What signer authentication is sufficient?

Use a level of authentication proportionate to risk: email verification for routine contracts, SMS or two-factor for higher-value deals, and KBA or stronger methods for notarized or regulated transactions.

Do I need a notary or witnesses?

Most service agreements do not require notarization, but state-specific requirements apply to certain attachments, power of attorney, or real-estate-related documents; verify per-state rules before omitting notarization.

How long must signed copies be retained?

Retain signed agreements for the active term plus a minimum of three years; industry rules can extend this (for example, HIPAA six-year retention for health-related records).

What makes an e-signature legally valid?

A valid e-signature shows signer intent, consent to do business electronically, attributable action by the signer, and a retrievable record per ESIGN's four-part test.

What if a signer disputes an electronic signature?

Preserve the audit trail, authentication logs, and delivery records; those artifacts establish attribution and intent and are key evidence in resolving disputes or enforcing the agreement.

Electronic Signature
Templates
Miscellaneous
Business Services Ziverge

Business Services Ziverge

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

BUSINESS SERVICES AGREEMENT — ZIVERGE

Effective Date:

Client Name: Service Provider Name:

Client Address Service Provider Address

WHEREAS

WHEREAS, Client desires to obtain certain business improvement and advisory services, including but not limited to strategic planning, operational assessment, and technology integration (the "Services"); and

WHEREAS, Service Provider represents that it has the experience, personnel, and resources necessary to perform the Services for Client in accordance with the terms set forth herein; and

WHEREAS, the parties wish to set forth their respective rights and obligations with respect to the provision of the Services.

SCOPE OF WORK

Service Provider shall perform the Services described below in a professional and workmanlike manner consistent with industry standards. The specific tasks, deliverables, and acceptance criteria are set forth in the Scope of Work.

Scope of Work (describe tasks, milestones, deliverables)

PAYMENT TERMS

Client shall pay Service Provider for the Services as follows. Fees are exclusive of applicable taxes unless stated otherwise.

Total Fee / Rate Payment Schedule and Milestones

Invoices shall be issued in accordance with the Payment Schedule. Payments are due within days of invoice receipt. Late payments shall accrue interest at on the outstanding balance, or the maximum rate permitted by law, whichever is lower.

Invoice Contact

TERM AND TERMINATION

This Agreement commences on and shall continue until unless earlier terminated as provided below.

Notice Period for Termination Without Cause

Either party may terminate this Agreement for material breach by the other party if such breach is not cured within thirty (30) days after written notice describing the breach with specificity. Termination shall not relieve Client of its obligation to pay for Services performed and expenses incurred prior to the effective date of termination.

CONFIDENTIALITY

"Confidential Information" means non-public information disclosed by one party to the other, whether oral, written, or electronic, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information does not include information that: (a) is or becomes generally available to the public other than as a result of a breach by the receiving party; (b) was known to the receiving party prior to disclosure without restriction; (c) is lawfully obtained by the receiving party from a third party without restriction; or (d) is independently developed by the receiving party without reference to the disclosing party's Confidential Information.

The receiving party shall (i) use Confidential Information solely to perform its obligations under this Agreement, (ii) restrict disclosure to those employees, contractors or agents with a need to know and who are bound by confidentiality obligations at least as protective as those herein, and (iii) take reasonable measures to protect Confidential Information from unauthorized disclosure. The obligations of confidentiality shall survive termination of this Agreement for a period of three (3) years, except that trade secrets shall be protected for so long as they qualify as trade secrets under applicable law.

INDEMNIFICATION AND LIMITATION OF LIABILITY

Each party shall indemnify, defend and hold harmless the other party from and against third-party claims arising out of the indemnifying party's gross negligence, willful misconduct or material breach of this Agreement. Except for liability arising from gross negligence, willful misconduct or breach of confidentiality, neither party shall be liable to the other for incidental, consequential, special, punitive or exemplary damages, and each party's aggregate liability arising from or related to this Agreement shall not exceed the total fees paid to Service Provider under this Agreement during the twelve (12) months preceding the event giving rise to the claim.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of without regard to its conflict of law principles.

ENTIRE AGREEMENT

This Agreement, including any attachments and the Scope of Work, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings and representations, whether written or oral. Any amendment to this Agreement must be in writing and signed by authorized representatives of both parties.

MISCELLANEOUS

Neither party may assign this Agreement without the prior written consent of the other, except that Service Provider may assign to an affiliate or in connection with a merger or sale of substantially all of its assets. Notices shall be in writing and delivered to the addresses set forth above or as otherwise designated in writing.

Client:

Service Provider:

By:

Date:

What the Business Services Ziverge document is

The Business Services Ziverge is a standardized service agreement used to document the scope, deliverables, timelines, compensation, and responsibilities between a provider and a client for B2B services. It defines roles, milestones, invoicing terms, intellectual property allocations, confidentiality obligations, termination triggers, and dispute-resolution mechanisms to reduce ambiguity and support enforceability under applicable state and federal law.

Why organizations use the Business Services Ziverge

A clear, consistently structured agreement reduces billing disputes, speeds onboarding, and clarifies liability and IP ownership. Using a formal Business Services Ziverge helps contract administrators, procurement teams, and legal reviewers confirm obligations before work begins.

Typical users and parties who complete this form

The Business Services Ziverge is commonly prepared and reviewed by business, legal, and procurement teams prior to delivery of services.

Procurement managers who standardize supplier terms and track deliverables
In-house counsel or contract managers who review risk, IP, and indemnities
Finance teams responsible for invoicing, payment terms, and approval

Signers usually include an authorized representative for the vendor and a contracting officer or authorized buyer for the client; delegation should be documented in corporate records.

Core components to include for a professional agreement

A well-formed Business Services Ziverge contains a clear scope, defined deliverables, measurable acceptance criteria, payment terms, confidentiality provisions, and termination language to support performance tracking and legal clarity.

Scope

Precise description of services, exclusions, and deliverables tied to milestones and acceptance tests for objective evaluation.

Payment

Fee structure, schedule, invoicing requirements, late-payment remedies, and any expense reimbursement rules to avoid billing disputes.

Term

Start and end dates, renewal mechanics, and early-termination consequences including transition assistance or wind-down obligations.

IP & Licensing

Ownership of work product, licensing grants, and any background IP carve-outs to protect preexisting proprietary rights.

Confidentiality

Definition of confidential information, permitted disclosures, and duration of non-disclosure obligations post-termination.

Liability

Indemnity scope, damage caps, insurance requirements, and exclusions for consequential or punitive damages as negotiated.

Step-by-step process to complete the Business Services Ziverge

Complete the agreement in the order below to reduce omissions and speed approvals across teams.

01

Draft: Populate parties, scope, and payment fields.
02

Review: Legal and finance review for risk and billing alignment.
03

Negotiate: Record agreed edits, redlines, and final terms.
04

Execute: Authorized signers sign and date the final document.

Recommended digital workflow settings

Configure a predictable signing workflow to ensure ordered approvals, auditability, and secure delivery to all parties.

Field	Configuration
Signer Order	Sequential \| Ensures signers act in required sequence
Authentication	Email + SMS code \| Balances usability and identity assurance
Reminders	Auto-reminders \| 3-day intervals until complete
Certificate	Audit trail \| Stores IP, timestamps, and action log

How electronic execution typically flows

Digital signing reduces logistics by delivering fields, capturing consent, and preserving an audit trail for each completed agreement.

Upload Document: Sender uploads final agreement PDF or DOCX.
Place Fields: Add signature, date, and form fields where required.
Invite Signers: Send email links or generate public signing URLs.
Capture Audit: Platform records timestamps, IP, and authentication events.

Technical considerations for digital signing and storage

Confirm platform support for required file formats, authentication strength, and retention needs before initiating e-signing.

File Types: PDF, DOCX, XLSX support
Integrations: CRM and cloud storage connectors
Compliance: Audit trails and encryption

Choose settings that match the agreement's legal requirements (for example, stronger identity verification for high-value contracts) and ensure exported copies are retained per corporate retention policy.

Key timing considerations and internal deadlines

Track these dates in project and contract management tools to avoid missed renewals, invoicing errors, or termination penalties.

Effective Date Entry:

Determines when obligations commence and measurement periods begin.

Milestone Due Dates:

Tie acceptance testing and invoicing to specific milestone dates.

Invoice Submission:

Specify days after milestone or monthly invoicing cycles for payment timing.

Renewal Notice:

Set internal reminder 30–90 days before automatic renewal.

Termination Notice:

Observe contractual notice windows to avoid wrongful termination claims.

Common preparation errors to avoid

Using vague scope language that leads to disputed deliverables and extra cost claims during performance and billing reconciliation.
Failing to confirm signer authority, which can require ratification or lead to invalid execution and payment disputes.
Omitting invoicing details such as required backup, tax treatment, or billing address leading to rejected invoices.
Neglecting confidentiality or IP clauses when sensitive data or custom software deliverables are exchanged.

Risks and consequences of incorrect or incomplete agreements

Contract Voidance: May invalidate obligations

Payment Delays: Invoices returned or withheld

Regulatory Fines: Industry fines possible

Intellectual Property Loss: Ownership disputes risk

Breach Claims: Exposure to damages

Operational Disruption: Work stoppage or remediation

eSignature vendor comparison for executing Business Services Ziverge

Common vendor features and price points help teams choose an eSignature provider that meets security, compliance, and volume needs without relying on promotional claims.

	signNow	DocuSign	Adobe Sign	PandaDoc	HelloSign
Starting Price	$8/user/mo	$15/user/mo	$14/user/mo	$19/user/mo	$15/user/mo
Free Trial	Yes, 7-day free trial	Varies by plan	Varies by plan	Varies by plan	Varies by plan
Bulk Send	Yes	Yes	Yes	Yes	No
Audit Trail	Yes	Yes	Yes	Yes	Yes
HIPAA Compliant	Yes (BAA available)	Yes	Yes	No	No
Envelope Cap	No envelope cap	100 envelopes/user/year cap	Varies by plan	Varies by plan	Varies by plan

Security and compliance features to consider

Encryption: TLS 1.2/1.3 in transit; AES-256 at rest

SOC 2: SOC 2 Type II certified

HIPAA: HIPAA compliant; BAA required

ISO 27001: ISO 27001 certified

PCI DSS: PCI DSS certified for payments

ESIGN / UETA: Complies with ESIGN and UETA requirements

Real-world examples using digital execution

Organizations across industries use digital signing to streamline contract cycles and preserve auditable records of execution.

Optica Ventures — COO

Optica adopted a digital signing workflow to reduce turnaround time for investor documents and vendor agreements.

Signers complete forms on mobile or desktop.
The team reports improved internal consistency and simpler external signing without in-person meetings, helping speed onboarding and investor administration.

Tech Data — CEO

Tech Data integrated digital signing into its customer workflows to shorten sales-to-revenue timelines.

Bulk routing and audit trails supported high-volume transactions.
The deployment improved internal processes, reduced manual steps, and made it easier to track signed records for finance and legal teams.

Frequently asked questions about completing and signing Business Services Ziverge

Answers to common execution, authentication, and retention questions when using electronic workflows for this agreement type.

Need help? Contact support

Can this agreement be signed electronically?
Yes. Under the federal ESIGN Act (15 U.S.C. ch. 96) and state UETA rules where adopted, electronic signatures are legally equivalent to handwritten signatures except for identified statutory exceptions.
What signer authentication is sufficient?
Use a level of authentication proportionate to risk: email verification for routine contracts, SMS or two-factor for higher-value deals, and KBA or stronger methods for notarized or regulated transactions.
Do I need a notary or witnesses?
Most service agreements do not require notarization, but state-specific requirements apply to certain attachments, power of attorney, or real-estate-related documents; verify per-state rules before omitting notarization.
How long must signed copies be retained?
Retain signed agreements for the active term plus a minimum of three years; industry rules can extend this (for example, HIPAA six-year retention for health-related records).
What makes an e-signature legally valid?
A valid e-signature shows signer intent, consent to do business electronically, attributable action by the signer, and a retrievable record per ESIGN's four-part test.
What if a signer disputes an electronic signature?
Preserve the audit trail, authentication logs, and delivery records; those artifacts establish attribution and intent and are key evidence in resolving disputes or enforcing the agreement.

be ready to get more

Join over 28 million airSlate SignNow users

Sign Now