Establishing secure connection…Loading editor…Preparing document…

Business SOC Offering Template

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

BUSINESS SOC OFFERING TEMPLATE

This Business SOC Offering Template (the "Agreement") is entered into as of Effective Date: by and between Client Name: ("Client") and Service Provider Name: ("Provider").

RECITALS

WHEREAS, Provider offers professional attestation preparation, readiness, and SOC reporting services concerning the design and operating effectiveness of internal controls relevant to Client's specified services; and

WHEREAS, Client desires to engage Provider to perform the SOC offering described herein, and Provider is willing to provide such services subject to the terms and conditions set forth in this Agreement.

WHEREAS, the parties intend that the deliverables, scope, schedule, fees, and responsibilities be set forth in this Agreement to govern the relationship and the SOC engagement.

SCOPE OF WORK

Provider shall perform the services described below (the "Services") and shall prepare the SOC report and related deliverables in accordance with the scope and reporting period selected by the parties.

SOC 1 (User Entity Controls)
SOC 2 (Trust Services Criteria)
Type I (Point-in-time)
Type II (Period coverage)

From: To:

PAYMENT TERMS

Client shall pay Provider the fees for the Services as set forth below. All fees are exclusive of taxes unless otherwise stated.

Late payments shall accrue interest at or the maximum rate permitted by law, whichever is lower. Client shall also be responsible for Provider's reasonable collection costs.

Travel and out-of-pocket expenses will be billed separately and require Client pre-approval if exceeding

TERM AND TERMINATION

This Agreement commences on Start Date: and terminates on End Date: unless earlier terminated in accordance with this Section.

Either party may terminate this Agreement for convenience upon days' prior written notice. Either party may terminate for material breach if the breach is not cured within days following written notice of such breach.

Termination for cause does not relieve Client of its obligation to pay for Services performed and expenses incurred through the effective date of termination.

CONFIDENTIALITY

Each party (the "Receiving Party") shall keep confidential all non-public information disclosed by the other party (the "Disclosing Party") that is marked confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure ("Confidential Information"). Confidential Information shall exclude information that (a) is or becomes generally known to the public without breach of this Agreement by the Receiving Party; (b) was known by the Receiving Party prior to its receipt from the Disclosing Party as evidenced by written records; (c) is rightfully received by the Receiving Party from a third party without restriction on disclosure; or (d) is independently developed by the Receiving Party without use of or reference to the Disclosing Party's Confidential Information.

The Receiving Party shall use the Disclosing Party's Confidential Information solely for the purpose of performing its obligations under this Agreement, shall restrict disclosure to its employees, agents, and subcontractors who have a need to know, and shall be responsible for any breach by such persons. Disclosure required by law or court order shall be permitted provided the Receiving Party gives prompt written notice to the Disclosing Party and cooperates in any reasonable effort to limit the disclosure.

Confidential obligations shall continue for years after termination or expiration of this Agreement, unless otherwise required by law.

ADDITIONAL TERMS

Provider will exercise reasonable professional care and industry-standard methodologies in performing the Services. Client shall provide timely access to personnel, systems, documentation, and facilities as reasonably required by Provider. Delays caused by Client's failure to meet responsibilities may result in adjustments to schedule and fees.

Neither party shall be liable for indirect, incidental, special or consequential damages, except to the extent such limitation is unenforceable under applicable law. Provider's aggregate liability for claims arising under this Agreement shall not exceed the total fees paid by Client to Provider under this Agreement during the twelve (12) month period preceding the claim.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction of: without regard to conflicts of law principles.

ENTIRE AGREEMENT

This Agreement, together with any exhibits, appendices, or mutually executed statements of work, constitutes the entire agreement between the parties concerning the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, and communications, whether oral or written. Any amendment or modification must be in writing and signed by authorized representatives of both parties.

NOTICES

CLIENT

Printed Name:

By:

Date:

SERVICE PROVIDER

Printed Name:

By:

Date:

Enter text✕

What the Business SOC Offering Template Is

The Business SOC Offering Template is a standardized document used by vendors and service organizations to describe a SOC-based assurance offering, scope of services, controls in scope, reporting period, and delivery terms. It combines contractual language, a scope statement for SOC 1/SOC 2 engagements, and administrative fields for client and auditor details so recipients can evaluate compliance coverage and expected deliverables.

Why a Clear SOC Offering Template Matters

A concise SOC offering template reduces ambiguity about scope, timing, and deliverables and supports transparent discussions with auditors and customers.

Why a Clear SOC Offering Template Matters

Who Typically Uses This Template

The template is used by security and compliance teams, sales/legal personnel, and third-party assurance leads to present SOC coverage to customers and auditors.

  • Security/compliance teams preparing scope and control mappings for external review
  • Sales and account teams summarizing reporting scope for prospective customers
  • Legal and procurement teams reviewing assurances for contract language

Use the template to align internal stakeholders before engaging an external auditor or sharing formal SOC deliverables with customers.

Core Sections to Include in a Professional Template

A complete template separates descriptive, technical, and administrative content so reviewers can quickly find scope, control objectives, auditor details, and delivery expectations.

Cover Summary

One-page summary describing the service offering, report type (SOC 1, SOC 2, or SOC 3), and intended recipients.

Scope Statement

Clear definition of systems, services, and locations included, plus in-scope exclusions and time period for the reporting window.

Control Categories

High-level mapping of control families (security, availability, confidentiality, processing integrity, privacy) and the specific controls examined.

Audit Logistics

Named auditor, engagement timeline, expected evidence requests, and delivery method for the final report.

Client Obligations

Operational dependencies, data handling requirements, and cooperation items the client must provide during the audit.

Legal & Limitation Terms

Liability, confidentiality, and permitted use clauses governing distribution and reliance on the SOC report.

Step-by-Step: Preparing and Sharing the Template

Follow these steps to prepare the template, confirm scope internally, and deliver it to an external auditor or customer.

  • 01
    Draft Scope: Define systems, services, and exclusions in plain language; attach diagrams where helpful.
  • 02
    Map Controls: List control objectives and corresponding internal controls to show coverage for audit criteria.
  • 03
    Internal Review: Circulate to security, legal, and operations for confirmation of technical accuracy and risks.
  • 04
    Share With Auditor: Provide the finalized template to the auditor and note evidence access expectations and timelines.

Configuring an Online Workflow for the Template

Set up a workflow that handles signer order, authentication, and secure storage before sending the template for signature.

Field Configuration
Signer Authentication Use email + SMS code or higher assurance for auditors and executives
Routing Order Define sequential or parallel signers to match approval flow
Required Fields Mark scope, report type, contact, and signature as mandatory
Storage Location Choose encrypted cloud storage or designated retention repository

Digital Signing and Integration Considerations

Verify that the eSignature platform supports audit trails, encryption, and integrations needed for secure SOC report distribution.

  • File Formats: PDF and DOCX are standard; export signed records to PDF/A for archival
  • Integrations: Ensure connectors for Salesforce, NetSuite, or cloud storage are available
  • Authentication: Use multi-factor or KBA for high-assurance signers

Maintain a complete audit trail (timestamps, IP, signer identity) and ensure the chosen platform can provide retrieval and legal admissibility for future reviews.

Typical Delivery Flow for a SOC Offering Document

A clear delivery sequence reduces signer friction and documents the handoff between teams and external auditor.

  • Create Template: Populate scope, controls, period, and contacts in the template.
  • Internal Approval: Security and legal sign off before external distribution.
  • Send to Auditor: Share via secure link or encrypted attachment with required access.
  • Deliver Signed Report: Finalize signatures and deliver the compiled audit report to authorized recipients.

Essential Information Fields to Include

Entity Name: Full legal name
Report Type: SOC 1 / SOC 2 / SOC 3
Reporting Window: Start and end dates
Control Domains: Security, availability, confidentiality
Auditor Name: Firm and contact
Primary Contact: Name, role, email

Risks from Inaccurate or Misleading Templates

Misrepresentation: Legal exposure
Audit Delay: Extended engagement time
Contract Disputes: Customer reliance issues
Regulatory Fines: Potential enforcement action
Data Exposure: Inadequate controls described
Invalid Signatures: Admissibility concerns

Common Preparation Pitfalls to Avoid

  • Using ambiguous scope language that omits specific systems or locations creates mismatch during auditor testing and customer review.
  • Failing to align control descriptions with implemented procedures leads to qualification findings in the auditor's report.
  • Not designating a single point of contact delays evidence collection and increases the auditor's queries and time on site.
  • Assuming all signers accept electronic records without documented consent can complicate enforceability for consumer-facing contexts.

Comparison: eSignature Vendors for SOC Document Workflows

This table summarizes common pricing and capability criteria for eSignature vendors relevant to SOC offering workflows; signNow is listed first per vendor ordering rules.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies Varies Varies Varies
Bulk Send Yes Yes Yes Yes Yes
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies Varies Varies

Key Milestones From Draft to Delivered Report

A typical engagement contains a sequence of milestones that track preparation, testing, and report delivery.

01

Template Finalized

Scope and responsibilities are approved internally before auditor engagement.

02

Audit Fieldwork

Auditor performs testing and requests evidence during scheduled windows.

03

Report Drafting

Auditor prepares a draft for management review and factual corrections.

04

Final Delivery

Signed report delivered to authorized recipients with certificate of completion.

Practical Tips for Accurate and Efficient Completion

Follow these practices to reduce rework and ensure the SOC offering template is audit-ready.

Define Scope Precisely
Use specific system and location names and list exclusions explicitly; vague scope increases the chance of auditor qualification and client disputes.
Align Controls with Evidence
Map each control to where evidence resides and who owns it; automated evidence collection reduces time to respond to auditor requests.
Use Secure eSignature
Choose an eSignature solution that provides a full audit trail, encryption, and HIPAA/21 CFR Part 11 support when required by regulation.
Preserve Auditability
Keep a tamper-evident archive of final signed templates, evidence logs, and correspondence for the retention period required by applicable law and contracts.

Frequently Asked Questions about the Template

Answers to practical questions encountered when completing or delivering a Business SOC Offering Template.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users