Scope of Work
Precise description of services, deliverables, acceptance criteria, and any excluded tasks to avoid scope creep and billing disputes.
A precise agreement limits ambiguity about deliverables, timelines, IP ownership, and responsibilities, helping prevent costly disputes and delays.
Parties should ensure authorized signatories execute the document and that any required approvals or board resolutions are completed before signing.
Chief Information Officer or authorized procurement officer. Must have authority to commit budget and accept deliverables; may need board or legal approvals depending on contract value and company policy.
CEO, COO, or authorized commercial representative. Should have authority to bind the company and accept warranty, indemnity, and liability limits stated in the agreement.
Precise description of services, deliverables, acceptance criteria, and any excluded tasks to avoid scope creep and billing disputes.
Milestones, invoicing schedule, retainage (if any), currency, and late payment remedies; include tax and withholding allocation.
Ownership of deliverables, licensing to client, pre-existing materials, and assignment of newly created IP including source code rights.
Performance warranties, defect correction windows, service-level remedies, and remedy caps consistent with commercial risk.
Limitations on consequential damages, indemnities for third-party claims, and insurance requirements for both parties.
Procedure for submitting, approving, pricing, and scheduling changes to scope, with written change orders required for material adjustments.
| Field | Configuration |
|---|---|
| Signing Order | Use sequential routing for role-based approvals and milestone gating. |
| Authentication | Require email plus SMS or access code for external signers. |
| Audit Trail | Capture IP, timestamp, and action log for each signer. |
| Retention | Set automatic archival and export for compliance and eDiscovery. |
Ensure the chosen platform supports required compliance standards and produces verifiable audit records for each signed document.
Date parties agree the contract becomes operative
Delivery and acceptance dates tied to payment triggers
Net payment terms (e.g., Net 30) and late fee specifics
Period for submitting changes to the SOW
Contractual notice period required for termination
Establish project plan, resources, and acceptance criteria.
Client signs off on detailed design deliverable.
Execute integration tests and remediate defects.
Formal acceptance triggers final payment and warranty period.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |