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Business Web Agreement

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BUSINESS WEB AGREEMENT

This Business Web Agreement (the Agreement) is made effective as of by and between Service Provider Name: and Client Name: .

Recitals

WHEREAS, Service Provider has expertise in design, development, hosting, maintenance, and optimization of business websites and related online services; and

WHEREAS, Client desires to engage Service Provider to perform web development, content integration, and ongoing technical services on the terms and conditions set forth in this Agreement; and

NOW, THEREFORE, in consideration of the mutual covenants and promises contained herein, the parties agree as follows.

Scope of Work

Additional deliverables, milestones, and acceptance criteria shall be as described above and in any attached statement of work. Changes to the Scope of Work must be documented in a written change order signed by both parties and may result in adjustment to Fees and schedule.

Payment Terms

Total Fee: $ . Payment shall be made in accordance with the schedule below.

Deposit required: $ payable within days of invoice. Invoices are due net days unless otherwise agreed in writing.

Late payment shall accrue interest at on any amount not paid when due. Client shall also be responsible for reasonable collection costs and attorneys' fees incurred in collecting overdue amounts.

Term and Termination

Term: This Agreement shall commence on and shall continue until unless earlier terminated in accordance with this Section.

Either party may terminate this Agreement for convenience upon days' prior written notice to the other party. Either party may terminate for material breach if the breaching party fails to cure such breach within 30 days after receipt of written notice specifying the breach.

Upon termination, Client shall pay Service Provider for all work performed and expenses incurred through the effective date of termination and for any non‑cancellable commitments made prior to termination.

Confidentiality

Each party (Recipient) will hold in strict confidence and will not disclose to any third party any Confidential Information of the other party (Discloser) except as permitted by this Agreement. Confidential Information includes nonpublic business, technical, financial, marketing, and customer information, and any materials marked or reasonably understood to be confidential.

Recipient will use Confidential Information only for performance of its obligations under this Agreement, will restrict access to those employees and contractors with a business need to know, and will protect such information with at least the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care.

The obligations in this section shall survive termination of this Agreement for a period of years, except with respect to trade secrets, which shall be protected for as long as they remain trade secrets.

Intellectual Property and Credits

Unless otherwise agreed in writing, Service Provider shall retain ownership of preexisting tools, libraries, and templates used in performing the Services. Upon full payment of amounts due, Service Provider assigns to Client ownership of custom source code and website materials specifically developed for Client under this Agreement, subject to Service Provider's continued rights to residuals and preexisting materials.

Client grants Service Provider a nonexclusive, royalty-free license to display the completed site in Service Provider's portfolio and promotional materials unless Client has checked the box below to prohibit such use.

Do not permit Service Provider to display the work in portfolio or marketing materials

Limitation of Liability and Indemnity

Except for liability arising from gross negligence or willful misconduct, neither party shall be liable to the other for indirect, incidental, special, consequential, or punitive damages, including lost profits. Aggregate liability of either party for claims arising under this Agreement shall not exceed the total Fees paid by Client to Service Provider under this Agreement in the twelve (12) months preceding the claim.

Client shall indemnify, defend, and hold harmless Service Provider from any third-party claim arising from Client's content, materials, or instructions that infringe third-party rights or violate applicable law.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of , without regard to its conflicts of law principles. Exclusive venue for any dispute shall be the state or federal courts located within that state.

Entire Agreement; Amendments

This Agreement, together with any exhibits and executed statements of work, constitutes the entire agreement between the parties relating to the subject matter hereof and supersedes all prior proposals, negotiations, representations, and agreements. No modification or waiver of any provision shall be effective unless in a written instrument signed by both parties.

Notices

Execution

The parties, through their authorized representatives, have executed this Agreement as of the dates set forth below.

Service Provider Name:

By:

Date:

Client Name:

By:

Date:

Enter text✕

What a Business Web Agreement Covers

A Business Web Agreement is a written contract that defines the relationship between a company and a web services provider for website design, development, hosting, maintenance, or digital marketing. Typical provisions set scope, deliverables, timelines, payment terms, intellectual property ownership, warranties, service levels, data handling and privacy, termination rights, and dispute resolution. The agreement can include attachments such as specifications, change-order processes, and acceptance criteria. Electronic execution is generally acceptable under U.S. law when the parties demonstrate intent, consent, attribution, and retention consistent with ESIGN and UETA.

Why formalizing website work matters

A clear Business Web Agreement reduces ambiguity about deliverables, limits liability, preserves IP rights, defines maintenance obligations, and sets payment schedules and remedies in the event of nonperformance. It also documents data handling and compliance responsibilities for regulated industries.

Why formalizing website work matters

Who typically enters a Business Web Agreement

Common signers include business owners, digital agencies, in-house IT teams, and procurement or legal departments responsible for vendor contracts.

  • Small business owners and founders managing brand, e-commerce, or marketing needs across digital channels.
  • Web development agencies and freelance developers contracting for build, design, and maintenance services.
  • Corporate procurement, IT, or legal teams overseeing vendor risk, SLAs, and intellectual property.

Different stakeholders use the agreement to allocate responsibilities, set acceptance criteria, and ensure continuity of service after launch.

Step-by-step: completing a Business Web Agreement

Follow a structured sequence to reduce rework and legal exposure when preparing the agreement.

  • 01
    Prepare Scope: Draft detailed deliverables, milestones, and acceptance tests before pricing is set.
  • 02
    Specify IP: State who owns code, content, and third-party licenses, and list excluded items.
  • 03
    Agree Payment: Define fees, invoicing cadence, milestones, and remedies for late payment.
  • 04
    Sign & Retain: Execute by authorized signers and preserve a copy for compliance and audits.

Customizing the agreement for online completion

Configure the digital workflow so each role and field are enforced during online completion.

Field Configuration
Required Fields Make name, title, date, and payment fields mandatory to prevent incomplete submissions.
Conditional Clauses Show or hide sections based on selected services or jurisdiction choices.
Signer Order Set sequential or parallel signing to match internal approval flow.
Authentication Enforce email, SMS code, or stronger authentication for regulated transactions.

Typical routing and submission flow

A consistent routing flow clarifies responsibility and provides an auditable trail from draft to executed agreement.

  • Upload: Sender uploads finalized agreement and attaches exhibits or specs.
  • Place Fields: Add signature, date, and conditional fields in appropriate locations.
  • Invite Signers: Send email or link to each signer with required authentication.
  • Complete: Signers authenticate, sign, and receive the executed PDF with audit trail.

Technical and integration considerations for e-submission

Ensure the chosen platform supports required file types, signer authentication, and audit logging for the Business Web Agreement.

  • File Formats: PDF and DOCX support
  • Integrations: Salesforce, NetSuite, Google Workspace
  • Authentication: Email, SMS, KBA available

Confirm the platform can export signed records, produce tamper-evident PDFs, and connect to your document repository for retention and audit.

Essential clauses to include in a Business Web Agreement

A comprehensive agreement reduces disputes and clarifies expectations; include clauses that allocate risk and define obligations.

Scope and Deliverables

Precisely list features, pages, integrations, deliverable formats, acceptance testing criteria, and any excluded items to avoid scope creep and billing disputes.

Payment and Fees

Set fixed fees or hourly rates, milestone payments, expense reimbursement, invoicing cadence, interest on late payments, and conditions for withholding payment.

Intellectual Property

Assign ownership of deliverables, specify license rights to third-party components, and document developer contributions to clarify post-project use and resale rights.

Service Levels

Define uptime targets, response and resolution times for incidents, maintenance windows, and remedies or credits for missed SLAs.

Confidentiality and Data

Identify sensitive data, encryption requirements, breach notification timelines, and whether a HIPAA BAA is required for protected health information.

Termination and Warranties

Describe termination for convenience or cause, warranty periods for defects, cure windows, and responsibilities for returning materials and final handover.

Security and compliance features to verify

Encryption: TLS 1.2/1.3, AES‑256 at rest
Audit Trail: Timestamps, IP, action log
Certifications: SOC 2 Type II, ISO 27001
HIPAA Support: BAA available
21 CFR Part 11: Electronic records controls
Accessibility: WCAG 2.0 Level AA

Common preparation mistakes to avoid

  • Leaving scope vague, which leads to disputes over deliverables and extra charges when requirements change without formal change orders.
  • Failing to name the legal entity rather than a trade name, which can complicate enforcement and payment collection.
  • Neglecting authentication settings for electronic signatures, risking later challenges to signer identity or intent.
  • Omitting data-handling clauses or a BAA when handling protected health information, exposing parties to regulatory penalties.

Principal risks and potential consequences

Breach Damages: Litigation costs and contractual damages
Downtime Loss: Lost revenue and client claims
IP Dispute: Ownership litigation and injunctions
Regulatory Fine: HIPAA or data-protection penalties
Late Payment: Interest and collection expenses
Invalid Signature: Enforceability challenges without intent proof

Typical dates and timeline expectations

Common deadlines include milestone deliveries, acceptance testing windows, payment due dates, and warranty periods; set realistic dates and acceptance criteria.

Milestone Delivery:

Date for each deliverable and associated acceptance test.

Acceptance Period:

Usually 5–15 business days to review and report defects.

Payment Due:

Invoice terms frequently Net 30 unless otherwise agreed.

Warranty Window:

Commonly 30–90 days for defect remediation after acceptance.

Maintenance Start:

Ongoing support begins after final handover or agreed go-live.

E-signature vendor pricing and compliance snapshot

Comparison of common eSignature vendors by starting price and core capabilities relevant to executing and managing Business Web Agreements.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial Yes, 7-day trial No No No No
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Real-world examples of digital execution in practice

Organizations across sizes use digital signing to streamline vendor and client website agreements while preserving compliance and audit trails.

Brian Fitzgibbons, COO — Optica Ventures LLC

We needed an easy signing experience for clients and partners with minimal friction.

  • The interface must be intuitive for mobile and desktop signers.
  • The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.

Tim Martin, Founder — Martin Properties

Our property and vendor contracts require quick turnarounds and consistent recordkeeping.

  • Mobile signing and offline options help complete deals on site.
  • I can process and execute all of these documents online with 100% compliance and built-in security. Whether on mobile or working offline, I can get forms back to their necessary parties efficiently.

Frequently asked questions about executing a Business Web Agreement

Answers to common questions about e-signature validity, notarization, signer authority, and amendments for Business Web Agreements.


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