Scope of Work
Detailed description of services provided (personal care, medication assistance, meal prep, transportation), frequency, and any excluded tasks to avoid misunderstandings.
A written agreement creates clear expectations, allocates legal responsibility, and documents consent for medical or personal care. It helps protect both the care recipient and the caregiver by specifying payment, scope of services, confidentiality, and termination terms in a single enforceable record.
This agreement is used by families, guardians, home care agencies, and independent caregivers to formalize care arrangements and reduce ambiguity.
Use the document to document consent, payment terms, duties, and any required HIPAA or background-check authorizations before care begins.
A family member or legal guardian signs as the client or authorized agent. They confirm capacity, accept responsibility for payments, and authorize health-related tasks when needed.
The caregiver or agency signs to accept duties, confirm qualifications or licenses, and agree to confidentiality, scheduling, payment, and termination terms under the contract.
Detailed description of services provided (personal care, medication assistance, meal prep, transportation), frequency, and any excluded tasks to avoid misunderstandings.
Specify start date, recurring days and hours, shift coverage, on-call expectations, overtime rules, and procedures for schedule changes or coverage.
Pay rate, pay period, overtime rates, expense reimbursements, invoicing and payment method, and whether taxes will be withheld or worker is independent contractor.
Requirements for criminal background checks, reference checks, drug tests, and who pays for these checks and how frequently they are renewed.
Confidentiality clause and any HIPAA business associate provisions if the caregiver will access protected health information.
Notice periods, immediate-termination causes, final pay procedures, and post-termination return of property or records.
| Field | Configuration |
|---|---|
| Document Template | Upload PDF or DOCX; place signature, date, and initial fields. |
| Signer Order | Choose sequential or parallel signing based on parties involved. |
| Authentication | Use email link, SMS code, or stronger authentication where required. |
| Storage | Save signed copy with audit trail in encrypted storage and configure retention policy. |
Choose a platform that supports secure signatures, audit trails, and applicable compliance requirements.
Verify platform capabilities such as PDF/DOCX support, mobile signing, audit trail export, and integrations with systems like Microsoft 365, Google Workspace, or payroll systems.
Agreement effective date determines when duties and pay commence
Employer must complete verification within three business days of hire (8 CFR §274a.2)
Renew criminal or caregiver background checks annually or as required by agency policy
Typical notice period is 14–30 days unless immediate cause for termination exists
Retain executed agreement consistent with retention policies listed below
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card required | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (Business Premium) | Yes | Yes | Yes | Yes |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes (BAA available) | Yes (BAA available) | Limited | Limited |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
A family hires a caregiver for 20 hours per week for personal care and transportation
A home care agency places an RN for hourly skilled care with an agency-client contract attached