Service Description
Specify exactly what services are provided, hours of care, feeding schedules, grooming add-ons, and any transport or exercise activities included in the booking.
A well-drafted contract protects both the cattery and the cat owner by establishing health requirements, service scope, payment terms, and liability limits, reducing costly disputes and misunderstandings while clarifying emergency procedures.
The contract is used by multiple stakeholders across operations and client interactions.
Each signing party should retain a copy; the facility should keep an original or certified electronic record for operational and dispute-resolution needs.
| Field | Configuration |
|---|---|
| Signer Order | Owner first | Facility second |
| Notifications | Email on assignment and completion |
| Reminders | Auto-remind 48 and 24 hours before drop-off |
| Attachments | Enable PDF upload for vaccination proof |
Use a platform that preserves an audit trail, supports PDF/DOCX, and meets applicable privacy requirements.
Ensure the chosen provider can export a tamper-evident signed PDF and retain metadata (timestamps, IP, signer email) for dispute defense and recordkeeping.
Specify exactly what services are provided, hours of care, feeding schedules, grooming add-ons, and any transport or exercise activities included in the booking.
State total fees, deposit amount, due dates, accepted payment methods, and how refunds or additional charges (late pick-up, extra care) are handled.
Require up-to-date vaccinations and attach proof. Define infectious-disease handling, quarantine procedures, and veterinary authorization for treatment.
Clarify limits on facility liability for illness, injury, or escape, and explain owner responsibility for preexisting conditions or behavioral risks.
Authorize veterinary treatment in emergencies, state expense responsibility, and provide a preferred veterinarian contact if available.
Define cancellation windows, deposit forfeiture, no-show fees, and procedures for rescheduling to reduce disputes and lost revenue.
Current rabies and core vaccine records from a licensed veterinarian showing vaccine type, date, and veterinarian signature or clinic stamp.
Detailed dosing schedule, drug name, administration method, and owner authorization for staff to administer medications during the stay.
Signed authorization allowing the facility to seek veterinary care and incur specified emergency expenses if the owner is unavailable.
Behavior notes, allergies, dietary restrictions, microchip number, and preferred handling instructions to reduce stress and ensure proper care.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
A boarding facility records drop-off and pick-up times, feeding and medication instructions, and contact info
An owner leaves a chronically ill cat with detailed medication schedule and preferred clinic
The authorized business owner or manager signs to accept booking terms, confirm facility rules, and assume responsibility for administering staff policies. Their signature binds the facility and enables enforcement of payment and liability provisions.
The owner or authorized agent signs to confirm vaccination status, emergency authorization, payment terms, and acceptance of liability allocation. Their signature creates the contractual obligation to pay and to follow facility instructions.
Date and cut-off time for deposit payment to secure the booking
Proof required at or before drop-off; expired vaccines may require denial of service
Full balance due at pick-up or by specified date in contract
Specify hours or days required to avoid deposit forfeiture
Require incident reports within a stated timeframe to preserve remedies