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Cattery Service Contract

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Cattery Service Contract

This Cattery Service Contract ("Agreement") is made and entered into on this date: by and between Cattery: with principal address: and Owner: with address:

RECITALS

WHEREAS, Cattery operates a facility that provides boarding, grooming, and related care for domestic cats and agrees to accept custody of the Owner's cat(s) for the period and services described herein; and

WHEREAS, Owner desires to engage Cattery to provide such services for the cat(s) identified below and represents that Owner is the lawful owner or authorized custodian of the cat(s); and

WHEREAS, the parties wish to set forth the terms and conditions governing the care, custody, compensation, and liabilities associated with the services provided by Cattery.

NOW, THEREFORE, in consideration of the mutual promises and covenants set forth below, the parties agree as follows:

1. DEFINITIONS

For purposes of this Agreement, "Services" means boarding, grooming, feeding, administration of medication, exercise, and routine care provided by Cattery. "Cat(s)" means the animal(s) described in Section 2. "Fees" means the amounts set forth in Section 4.

2. DESCRIPTION OF CAT(S) AND SERVICES

Service period start date: and end date:

Boarding Daycare Grooming Administration of medication Pickup/Drop-off service

3. TERM AND RESERVATIONS

Reservations are considered confirmed only upon receipt of the required deposit. Cattery may refuse admission or terminate Services if a cat displays aggressive behavior, signs of illness, or otherwise poses a risk to other animals or staff. Any early termination by Owner shall not relieve Owner of payment obligations for Services rendered through the termination date.

4. FEES, PAYMENTS AND DEPOSIT

Payment is due upon release of the cat(s) unless otherwise agreed in writing. Cattery may hold cat(s) until outstanding balances are paid. Owner shall be responsible for all collection costs, including reasonable attorney fees, for unpaid balances.

5. CANCELLATIONS AND NO-SHOWS

Cancellations made fewer than days prior to the scheduled arrival are subject to forfeiture of the deposit. No-shows without notice may be charged a no-show fee equal to one night's boarding.

6. HEALTH, VACCINATION, AND MEDICATION

Owner represents and warrants that each cat is in good health, current on all required vaccinations, and free from contagious conditions at time of admission. Proof of vaccination has been provided not provided

Last vaccination date:

7. EMERGENCY VETERINARY CARE

If a cat becomes ill or injured, Cattery will attempt to contact Owner at the numbers provided below. If Owner cannot be reached or immediate treatment is required, Owner expressly authorizes Cattery to secure emergency veterinary care for the cat and to expend up to for such treatment without prior authorization. Owner agrees to reimburse Cattery for all reasonable veterinary and related expenses.

8. LIABILITY AND INDEMNIFICATION

Owner agrees that Cattery shall not be liable for loss or damage to the Cat(s) resulting from disease, theft, fire, escape, injury, or death except where caused by Cattery's gross negligence or willful misconduct. In no event shall Cattery's liability exceed the total Fees paid by Owner for the Service period during which any loss or damage occurred. Owner shall indemnify and hold harmless Cattery, its employees, and agents from and against any claims, demands, losses, liabilities, costs and expenses (including reasonable attorney fees) arising out of Owner's breach of this Agreement or Owner's negligence.

9. OWNER REPRESENTATIONS AND RESPONSIBILITIES

Owner represents that Owner is the sole legal owner or has authority to entrust the cat(s) to Cattery. Owner will provide current contact information, emergency contacts, feeding schedules, and any known behavioral issues. Owner shall remove all collars, tags, harnesses, and breakaway accessories that could present a hazard, unless otherwise agreed in writing.

10. PERSONAL PROPERTY

Owner should limit personal items brought with the cat(s). Cattery is not responsible for lost or damaged personal items. Owner acknowledges that Cattery may discard damaged, soiled, or unsafe items without liability.

11. RECORDS, ACCESS, AND INSPECTION

Cattery will maintain routine care records and will permit Owner to inspect records relating to Owner's cat(s) during normal business hours upon reasonable notice. Cattery may, in its discretion, provide photos or updates of the cat(s) during prolonged stays.

12. NOTICES

Notices required or permitted by this Agreement shall be in writing and shall be delivered by hand, certified mail, or courier to the addresses set forth below or to such other address as a party may designate by notice.

13. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to its conflicts of law provisions.

14. ENTIRE AGREEMENT; SEVERABILITY

This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior agreements, understandings, and representations, oral or written. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. AMENDMENTS, WAIVER, AND COUNTERPARTS

No amendment or waiver of any provision of this Agreement shall be effective unless in writing and signed by both parties. Failure to enforce any provision shall not constitute a waiver of that or any other provision. This Agreement may be executed in counterparts, each of which shall be deemed an original, and all of which together shall constitute one instrument.

16. MISCELLANEOUS

Owner consents to reasonable use of Owner's name and photographs for identification and care purposes only. Any provision requiring monetary payment includes reasonable interest and collection costs as allowed by law.

Cattery (Service Provider):

Printed Name:

By:

Date:

Owner (Client):

Printed Name:

By:

Date:

Enter text✕

What the Cattery Service Contract Is and When It Applies

A Cattery Service Contract is a written agreement that sets the terms between a feline boarding provider and the cat owner for care, housing, and services. It records booking dates, fees, health and vaccination requirements, feeding and medication instructions, emergency contact and veterinary authorization, liability allocation, and termination or cancellation policies. The contract clarifies responsibilities, reduces disputes, and creates an enforceable record of expectations for both parties. Use a written contract for every boarding reservation, long-term foster arrangement, grooming package, or transport engagement to document consent and payment terms.

Why a Clear Cattery Service Contract Matters

A well-drafted contract protects both the cattery and the cat owner by establishing health requirements, service scope, payment terms, and liability limits, reducing costly disputes and misunderstandings while clarifying emergency procedures.

Why a Clear Cattery Service Contract Matters

Who Typically Completes or Signs This Contract

The contract is used by multiple stakeholders across operations and client interactions.

  • Cattery owner or operator: Business owner, manager, or authorized staff member who provides boarding and care services and enforces facility policies.
  • Boarding staff or manager: Day-to-day handlers who record intake condition, medication schedules, and daily care notes for the contracted stay.
  • Pet owner reserving care: Cat owners or agents who confirm vaccination status, emergency contacts, payment authorization, and consent for treatment.

Each signing party should retain a copy; the facility should keep an original or certified electronic record for operational and dispute-resolution needs.

Step-by-Step: How to Complete the Cattery Service Contract

Follow these steps sequentially to prepare a complete, enforceable contract before accepting a cat for boarding or services.

  • 01
    Collect owner info: Gather full name, address, phone, and emergency contact.
  • 02
    Confirm health items: Verify vaccinations, current medications, and special care needs.
  • 03
    Set service details: Record boarding dates, feeding schedule, and any add-on services.
  • 04
    Execute signatures: Obtain owner and facility signatures and date the document.

Configuring the Online Contract Workflow

Configure notifications and signer order so the contract is routed, signed, and retained automatically.

Field Configuration
Signer Order Owner first | Facility second
Notifications Email on assignment and completion
Reminders Auto-remind 48 and 24 hours before drop-off
Attachments Enable PDF upload for vaccination proof

How Digital Signing and Submission Usually Works

This sequence shows a typical electronic contract flow for boarding bookings and authorizations.

  • Upload Template: Provider uploads the contract and adds fields.
  • Invite Signer: Owner receives signing link by email or SMS.
  • Sign and Verify: Owner reviews, signs, and provides consent.
  • Archive Record: Signed copy and audit trail are saved.

Platform and File Requirements for eSubmission

Use a platform that preserves an audit trail, supports PDF/DOCX, and meets applicable privacy requirements.

  • File Types: PDF or Word DOCX preferred
  • Authentication: Email link or SMS code options
  • Integrations: CRM or calendar sync available

Ensure the chosen provider can export a tamper-evident signed PDF and retain metadata (timestamps, IP, signer email) for dispute defense and recordkeeping.

Core Clauses Every Professional Cattery Service Contract Should Include

Include these six elements to cover operational, legal, and emergency scenarios typically encountered in feline boarding arrangements.

Service Description

Specify exactly what services are provided, hours of care, feeding schedules, grooming add-ons, and any transport or exercise activities included in the booking.

Payment Terms

State total fees, deposit amount, due dates, accepted payment methods, and how refunds or additional charges (late pick-up, extra care) are handled.

Health Requirements

Require up-to-date vaccinations and attach proof. Define infectious-disease handling, quarantine procedures, and veterinary authorization for treatment.

Liability Allocation

Clarify limits on facility liability for illness, injury, or escape, and explain owner responsibility for preexisting conditions or behavioral risks.

Emergency Care

Authorize veterinary treatment in emergencies, state expense responsibility, and provide a preferred veterinarian contact if available.

Cancellation Policy

Define cancellation windows, deposit forfeiture, no-show fees, and procedures for rescheduling to reduce disputes and lost revenue.

Supporting Documents Often Attached or Required

Attach these supporting items to make the contract operational and defensible.

Vaccination Certificate

Current rabies and core vaccine records from a licensed veterinarian showing vaccine type, date, and veterinarian signature or clinic stamp.

Medication Instructions

Detailed dosing schedule, drug name, administration method, and owner authorization for staff to administer medications during the stay.

Veterinary Release

Signed authorization allowing the facility to seek veterinary care and incur specified emergency expenses if the owner is unavailable.

Pet Profile

Behavior notes, allergies, dietary restrictions, microchip number, and preferred handling instructions to reduce stress and ensure proper care.

Security and Compliance Features to Preserve Contract Integrity

Audit Trail: Timestamped signing history
Encryption: TLS in transit; AES-256 at rest
Access Controls: Role-based signer permissions
HIPAA Support: BAA available when health data involved
ESIGN Compliance: Meets ESIGN and UETA requirements
Document Export: Tamper-evident signed PDF output

Key Risks and Consequences of an Incomplete or Incorrect Contract

Unclear Liability: Owner disputes over veterinary costs
Health Exposure: Disease spread from unverified vaccines
Payment Disputes: Chargebacks or unpaid balances
Legal Challenges: Difficulty enforcing contract terms
Operational Delays: Missing care instructions at intake
Regulatory Risk: Noncompliance with animal welfare rules

Common Mistakes to Avoid When Preparing a Contract

  • Using vague terms like reasonable care without defining scope and hours of care, which leads to disputes about what services were promised.
  • Failing to attach vaccination proof or not stating accepted vaccine types and dates, creating grounds for refusal or liability claims.
  • Omitting a clear emergency authorization and payment limit, which can delay care or result in unexpected expense disputes.
  • Allowing unsigned or partially signed agreements to be relied upon; unsigned contracts are difficult to enforce and increase legal exposure.

Representative eSignature Pricing and Feature Comparison

This comparison highlights typical starting prices and common feature distinctions among widely used eSignature providers; signNow is listed first per platform comparisons.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Example Use Cases: How Facilities Use a Cattery Service Contract

Two practical examples show common contract uses for boarding, medical care, and dispute avoidance.

Short-Term Boarding Example

A boarding facility records drop-off and pick-up times, feeding and medication instructions, and contact info

  • Owner provides vaccination proof at intake
  • The signed contract resolved a billing dispute by showing agreed extra-care rates and authorization for emergency veterinary treatment.

Medical Care During Stay

An owner leaves a chronically ill cat with detailed medication schedule and preferred clinic

  • Facility obtains preauthorized veterinary consent and expense limit
  • When the cat required urgent care, the contract allowed prompt treatment and clarified cost responsibility.

Representative Signers and Their Roles

Cattery Owner — Operator

The authorized business owner or manager signs to accept booking terms, confirm facility rules, and assume responsibility for administering staff policies. Their signature binds the facility and enables enforcement of payment and liability provisions.

Pet Owner — Client

The owner or authorized agent signs to confirm vaccination status, emergency authorization, payment terms, and acceptance of liability allocation. Their signature creates the contractual obligation to pay and to follow facility instructions.

Key Timing and Deadline Items to Include or Enforce

Define clear deadlines to manage bookings, payments, and health verifications.

Reservation Deadline:

Date and cut-off time for deposit payment to secure the booking

Vaccination Proof Due:

Proof required at or before drop-off; expired vaccines may require denial of service

Payment Due Date:

Full balance due at pick-up or by specified date in contract

Cancellation Notice:

Specify hours or days required to avoid deposit forfeiture

Claim Reporting Window:

Require incident reports within a stated timeframe to preserve remedies

Frequently Asked Questions About the Cattery Service Contract

Answers to common questions about enforceability, notarization, electronic signatures, and dispute handling.


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