Scope of Work
Describe devices, camera counts and models, mounting locations, cabling routes, power sources, network integration, and deliverables such as configuration, testing, and documentation.
A clear agreement allocates risk, sets expectations for performance and maintenance, and documents consent for on-site work and data handling. Properly drafted terms reduce disputes over scope, costs, and footage access while helping ensure compliance with privacy and industry-specific rules like HIPAA when applicable.
Describe devices, camera counts and models, mounting locations, cabling routes, power sources, network integration, and deliverables such as configuration, testing, and documentation.
Set firm start and completion dates, permit and inspection timings, inspection acceptance criteria, and allowances for weather or site access delays.
State total price, payment schedule (deposit, progress, final), invoice terms, taxes, and consequences for late payment or change-order pricing.
Specify manufacturer warranty pass-through, installer workmanship warranty, preventive maintenance options, response SLA for repairs, and spare-parts handling.
Address who owns footage, retention periods, access controls, notice to occupants, audio recording rules, and obligations if footage contains protected health information.
Limitations of liability, insurance minimums, indemnification for third-party claims, and procedures for resolving disputes, including governing law and venue.
| Field | Configuration |
|---|---|
| Signature | Required with typed name plus date field |
| Authentication | Email link or SMS code for installers; stronger ID for owner approvals if needed |
| Conditional Fields | Show permit and inspection fields only when local permits are required |
| Audit Trail | Enable timestamp, IP capture, and version history for all signers |
Choose a platform that supports PDF and DOCX, audit trails, and required authentication methods for your risk profile.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | Yes |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |
Optica streamlined approvals and reduced turnaround time for site installs.
The clinic required strict privacy handling for video.
Ensure the final signers have the authority to bind their organizations and that copies are saved in the contract repository.
The authorized representative who controls property decisions and finances; must have signing authority to commit funds and agree to access terms, permits, and ongoing service obligations.
An officer or authorized project manager who accepts contractual payment terms, warranty obligations, and indemnity limits on behalf of the installation company.
Start within agreed X days after permit and deposit
Completion and initial testing by milestone date
Acceptance testing within 5–10 business days of install
Initial service response time (e.g., 48–72 hours)
Written agreement and pricing before additional work