Establishing secure connection…Loading editor…Preparing document…

Change Management Clause

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

CHANGE MANAGEMENT CLAUSE

This Change Management Clause (the "Clause") is incorporated into and forms part of the agreement between the parties executed concurrently herewith. Effective Date: .

Client Name: and Service Provider: (each a "Party" and collectively the "Parties").

WHEREAS

WHEREAS, the Parties intend to manage, document and authorize changes to the scope, price, schedule and deliverables of the underlying engagement in a controlled and auditable manner; and

WHEREAS, the Parties wish to establish the procedures, responsibilities and remedies applicable to proposed changes, including assessment of cost and schedule impacts and formal approval prior to implementation.

SCOPE OF WORK

CHANGE REQUEST PROCEDURE

1. Submission: Any Party may initiate a change by submitting a written Change Request specifying the nature of the change, business justification, proposed effective date, and an initial estimate of cost and schedule impact. Change Requests shall be submitted to Notice Address for the receiving Party.

2. Acknowledgement and Assessment: Receiving Party shall acknowledge a Change Request in writing within business days and provide an initial impact assessment no later than business days after acknowledgement, unless otherwise mutually agreed.

3. Approval: No Change Request shall be implemented until authorized in writing by the designated approver(s). Approver Title: . Where changes affect price or schedule, the Change Request must include a revised price and schedule, and any such revisions shall be incorporated by executing a Change Order signed by both Parties.

CHANGE CONTROL BOARD

The Parties shall establish a Change Control Board (CCB) responsible for review and decision of non-routine Change Requests. CCB membership shall consist of representatives from each Party; meeting frequency: . Emergency changes required to avoid imminent harm may be implemented upon written concurrence of the designated emergency approvers and must be documented as a Change Request within business days following implementation.

IMPACT ASSESSMENT AND COSTS

Each Change Request shall include a written assessment of cost, schedule, resource impact and any changes to acceptance criteria. Cost estimate (if applicable): . Time estimate: .

PAYMENT TERMS RELATED TO CHANGES

Payment schedule for approved Change Orders: . Late payment shall accrue interest at on overdue amounts, or the maximum permitted by law if lower.

TERM AND TERMINATION

This Clause shall commence on the Effective Date above and continue in effect until the termination or expiration of the underlying agreement, unless earlier terminated as provided below. Start Date: End Date (if applicable): .

Either Party may terminate this Clause for material breach if the breaching Party fails to cure such breach within days after written notice. Termination of the underlying agreement shall automatically terminate this Clause, except that obligations surviving termination (including confidentiality and payment of approved Change Orders) shall remain in effect.

CONFIDENTIALITY

Each Party shall maintain in confidence all information disclosed in connection with Change Requests and Change Orders that is designated confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential information shall not include information which is publicly known through no fault of the receiving Party or is rightfully received from a third party without restriction. The receiving Party shall use confidential information solely to evaluate and implement Change Requests and shall not disclose such information except to employees, contractors or advisers who need access to perform the Change and who are bound by confidentiality obligations no less protective than those set forth herein.

GOVERNING LAW; DISPUTE RESOLUTION

This Clause shall be governed by and construed in accordance with the laws of the State of without regard to conflict of laws principles. Except for injunctive relief, disputes arising under this Clause shall be resolved as set forth in the dispute resolution provision of the underlying agreement; if no such provision exists, Parties agree to submit the dispute to binding arbitration in the county of the governing state.

ENTIRE AGREEMENT; AMENDMENT

This Clause, together with the underlying agreement and any executed Change Orders, constitutes the entire agreement of the Parties with respect to change management and supersedes all prior oral or written representations and agreements on that subject. No amendment to this Clause shall be effective unless made in writing and signed by authorized representatives of both Parties.

MISCELLANEOUS

If any provision of this Clause is held invalid or unenforceable, the remainder will remain in full force and effect. Neither Party may assign its rights or obligations under this Clause without the prior written consent of the other Party, except to an affiliate or in connection with a sale of substantially all assets or a merger.

Client:

By:

Date:

Service Provider:

By:

Date:

Enter text✕

What a Change Management Clause Is and When It Applies

A Change Management Clause is a contract provision that sets the process for proposing, approving, implementing, and documenting changes to scope, deliverables, price, or schedule in an agreement. It defines notice requirements, approval authorities, cost and schedule impact assessments, dispute resolution paths, and recordkeeping obligations so parties know how to manage adjustments without voiding the underlying contract. For many projects it reduces ambiguity, clarifies who may authorize changes, and preserves remedies while requiring formal documentation of scope and price shifts.

Why Include a Change Management Clause in Your Contracts

A clear Change Management Clause reduces disputes, documents approvals, and protects budgets and timelines by requiring defined steps for change requests and sign-off.

Why Include a Change Management Clause in Your Contracts

Who Typically Uses and Completes a Change Management Clause

Organizations that deliver ongoing services, project-based work, or regulated products use Change Management Clauses to control scope and costs.

  • Project managers and contract administrators who manage scope, schedules, and vendor deliverables.
  • Legal and procurement teams that need formal sign-off and audit-ready records.
  • Finance and accounting staff who track approved cost changes and invoice adjustments.

Parties should ensure those completing the clause have authority to bind their organization and that signatures are recorded per company policy.

Step-by-Step: Completing a Change Management Request

Follow these steps to create a complete, auditable change request that aligns with typical contract requirements.

  • 01
    Initiate Request: Log CR ID and date.
  • 02
    Describe Change: Detail scope, deliverables, and attachments.
  • 03
    Estimate Impact: Provide cost and schedule effects.
  • 04
    Obtain Approvals: Collect signatures from authorized approvers.

Typical Online Workflow Settings for Change Requests

Common digital workflow settings ensure consistent routing, authentication, and auditability when you e-submit a change request.

Field Configuration
Request ID Auto-generate sequential IDs
Routing Sequential routing with conditional approvers
Authentication Email link + optional SMS code
Attachments PDF, DOCX, or project schedule files allowed

How the Change Approval Flow Usually Operates

A standard online change flow captures request details, routes approvals, and produces a signed record with timestamps.

  • Submit: Requester uploads form and attachments
  • Review: Assigned approver evaluates scope and cost
  • Approve or Reject: Approver signs or returns with comments
  • Record: Signed change saved with audit trail

Technical Requirements for eSubmission and Signing

Ensure your platform supports secure signatures, audit trails, and the integrations your teams need.

  • Authentication: Email, SMS, or 2FA
  • Integrations: Salesforce, NetSuite, Microsoft 365
  • Formats: PDF, DOCX support

Select a solution that records IP, timestamps, and signer attribution to satisfy ESIGN and UETA evidentiary tests.

Essential Elements to Include in a Professional Change Management Clause

A well-drafted clause balances clarity and flexibility by specifying who may request changes, how to evaluate them, and how approvals affect price and schedule.

Scope Definition

Define what constitutes a change versus normal project activity and reference any baseline scope document or SOW to avoid scope creep and disputes.

Request Process

Describe required notice, content of a request, supporting documentation, and the channel for submission to create a consistent intake mechanism.

Impact Assessment

Require a documented cost and schedule impact analysis with assumptions and approvals before any change is implemented or billed.

Approval Authority

Identify specific roles or titles authorized to approve changes and any monetary thresholds that trigger higher authorization.

Timing and Deadlines

Set response windows, implementation timelines, and escalation steps so parties know when a change is deemed approved or deemed rejected.

Recordkeeping

Specify how executed change orders will be recorded, retained, and made available for audit to preserve evidentiary integrity.

Security and Compliance Elements to Consider

Encryption: TLS 1.2/1.3
Data at Rest: AES-256
Audit Trail: Tamper-evident logs
HIPAA: BAA required
ESIGN / UETA: Federal/state compliance
21 CFR Part 11: FDA-regulated options

Consequences of a Deficient Change Management Clause

Contract Ambiguity: Risk of dispute or litigation
Unauthorized Charges: Billing disputes and withheld payments
Schedule Delays: Missed milestones and penalties
Regulatory Noncompliance: Data or privacy violations
Record Gaps: Audit failures or evidentiary loss
Operational Disruption: Confusion across teams

Common Preparation Mistakes to Avoid

  • Failing to identify authorized approvers, which leads to contested approvals and invalidated changes.
  • Using vague change descriptions that omit scope or acceptance criteria, creating room for differing interpretations.
  • Not documenting cost assumptions or contingency treatment, resulting in unexpected billing disputes and shortfalls.
  • Omitting retention rules or audit-trail requirements, which complicates later reviews and regulatory compliance checks.

Key Timing Elements and Typical Deadlines

Specify clear timing for notice, review, approval, implementation, and documentation to avoid ambiguity about when changes take legal effect.

Request Submission:

Submit within stated notice window, typically 5–30 days

Review Period:

Approver responds within 5–15 business days

Implementation Start:

Begin after signed approval and any dependency resolution

Billing Effective Date:

Specify when cost changes are billable

Documentation Delivered:

Signed change order provided within 3 business days

Milestones: From Request to Executed Change Order

Use a milestone sequence to make the lifecycle from request to implementation transparent and enforceable.

01

Request Logged

Change is recorded with ID and attachments

02

Impact Evaluated

Cost and schedule assessment prepared

03

Decision Made

Approver signs or rejects the change

04

Change Implemented

Work commences under updated scope

eSignature Vendor Comparison for Executing Change Management Clauses

Comparison across common vendor price points and capabilities; signNow appears first per platform pricing and capability differences.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by vendor Varies by vendor Varies by vendor Varies by vendor
Bulk Send Available (premium tiers) Available Available Available Varies
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes (BAA required) Yes Yes Varies Varies

Examples of How Change Management Clauses Work in Practice

Real-world scenarios illustrate common triggers, approvals, and documentation practices for change orders.

Project Services Example

A vendor notices scope drift in month two and submits a formal change request detailing tasks and cost

  • The project manager prepares a 5-day impact analysis
  • The parties sign a change order; invoicing and schedule updates follow and are appended to the master agreement for audit.

Healthcare IT Example

A software update affects PHI handling and triggers a change request with compliance notes

  • Security team runs a 7-day review
  • After approval, a signed amendment includes BAA updates and a rollback plan, preserving regulatory traceability.

Typical Signatories and Their Roles

Contract Manager

Manages submissions, verifies scope changes, coordinates technical and commercial assessments, and tracks approved change orders in the contract repository to ensure accurate billing and schedule adjustments.

Chief Legal Officer

Reviews higher-risk amendments, confirms approval authority and compliance with governing law, and ensures executed change orders meet contractual and regulatory evidentiary standards.

Frequently Asked Questions About Change Management Clauses

Answers to common questions about enforceability, e-signing, approvals, and recordkeeping for change orders.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users