Change Management Plan Template

CHANGE MANAGEMENT PLAN AND SERVICES AGREEMENT

THIS CHANGE MANAGEMENT PLAN AND SERVICES AGREEMENT ("Agreement") is made and entered into by the parties identified below as of the Effective Date.

RECITALS

WHEREAS, Client Name: is engaged in business operations that require controlled and auditable changes to systems, processes, and organizational practices; and

WHEREAS, Service Provider Name: possesses expertise in change management planning, implementation, training, and post-implementation support; and

WHEREAS, the parties desire to set forth the terms by which Service Provider will develop and execute a Change Management Plan and provide related services consistent with the scope described herein.

EFFECTIVE DATE

Effective Date:

SCOPE OF WORK

Service Provider shall perform the services described below and in any attached schedules. The Scope of Work shall include development of a change management plan, stakeholder engagement, communication, training, implementation support, and acceptance activities.

OBJECTIVES AND KEY DELIVERABLES

STAKEHOLDERS AND ROLES

The parties shall identify stakeholders and assign responsibilities for approvals, communications, and issue escalation.

CHANGE CONTROL PROCESS

All proposed changes to systems, processes, or deliverables shall follow the change control process set forth below. No change that materially affects scope, schedule, or cost shall be implemented without prior written approval as described.

COMMUNICATION AND TRAINING

RISK MANAGEMENT

ACCEPTANCE CRITERIA

PAYMENT TERMS

Client shall pay Service Provider for services rendered in accordance with the following payment terms.

Late Payment Fee: . Invoices shall be payable within days of invoice receipt.

TERM AND TERMINATION

This Agreement shall commence on Start Date: and continue until End Date: , unless earlier terminated in accordance with this section.

Either party may terminate this Agreement for convenience upon written notice of days to the other party. Either party may terminate for material breach if such breach remains uncured for a period of thirty (30) days after written notice specifying the breach.

Upon termination, Client shall pay Service Provider for all work performed and documented expenses through the effective date of termination, including work-in-progress reasonably necessary to wind down activities.

CONFIDENTIALITY

"Confidential Information" means all non-public information disclosed by one party to the other in connection with this Agreement, whether in oral, written, electronic, or other form, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.

The receiving party shall (a) hold Confidential Information in strict confidence and not disclose it to any third party except as permitted herein; (b) use Confidential Information only to perform obligations under this Agreement; and (c) take reasonable measures to protect Confidential Information at least equivalent to those it uses to protect its own confidential materials.

Confidentiality obligations shall not apply to information that (i) is or becomes generally available to the public through no fault of the receiving party; (ii) was rightfully in the receiving party's possession prior to receipt from the disclosing party; (iii) is lawfully obtained from a third party without breach of an obligation of confidentiality; or (iv) is independently developed without use of or reference to Confidential Information. The obligations of confidentiality shall survive termination of this Agreement for a period of years.

INTELLECTUAL PROPERTY

Unless otherwise agreed in writing, Service Provider retains ownership of pre-existing methodologies, tools, templates, and intellectual property used or developed independently of this engagement. Deliverables specifically developed for Client under this Agreement shall be owned by Client upon full payment, subject to Service Provider's reservation of rights in pre-existing materials and underlying intellectual property.

LIMITATION OF LIABILITY

Except for liability arising from willful misconduct or gross negligence, each party's aggregate liability under this Agreement shall not exceed the total amount paid by Client to Service Provider under this Agreement during the twelve (12) month period preceding the claim.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of the state of without regard to principles of conflicts of law.

ENTIRE AGREEMENT

This Agreement, together with any exhibits or schedules executed by the parties, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals, and communications, whether written or oral. Any amendment must be in writing and signed by authorized representatives of both parties.

NOTICES

All notices shall be in writing and delivered to the addresses set forth below or to such other address as either party may designate by notice in accordance with this section.

MISCELLANEOUS

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The parties acknowledge that they have had the opportunity to consult counsel and that this Agreement shall not be construed against either party by reason of authorship.

Sign Now