Scope of Engagement
Define included services, excluded matters, and any milestones or deliverables to limit ambiguity and control billing expectations.
A written retainer reduces disputes about scope, fees, and responsibilities by setting clear, evidence-backed terms.
The following parties commonly execute a civil retainer to formalize representation and payment terms.
Each signer should confirm authority to bind the entity or acknowledge personal liability for fees where applicable.
Define included services, excluded matters, and any milestones or deliverables to limit ambiguity and control billing expectations.
Specify hourly rates, flat fees, expense reimbursement, billing intervals, and whether interest applies to late payments.
Describe trust account procedures, when retainer funds are earned, and conditions for refund or replenishment.
Set notice requirements, obligations on withdrawal, and handling of file transfer and outstanding fees.
State client confidentiality scope, exceptions required by law, and data protection measures for sensitive information.
Identify governing law, venue, arbitration or mediation preferences, and fee-shifting or limitation provisions if desired.
| Field | Configuration |
|---|---|
| Signer Order | Sequential or parallel per client preference |
| Authentication | Email link, SMS code, or stronger KBA |
| Field Validation | Require MM/DD/YYYY dates and numeric amounts |
| Audit Trail | Capture IP, timestamp, and signer identity |
Choose a platform that supports secure signing, audit trails, and necessary compliance features before launching workflows.
Ensure the provider can supply a tamper-evident signed PDF and sufficient logs to meet audit or regulatory requests.
When obligations and billing commence; use MM/DD/YYYY format.
Specify 'due on signing' or exact number of days.
State monthly, biweekly, or milestone billing intervals.
Set the number of days required for written termination.
Outline timeframes for file transfer following termination.