Client Identity
Full legal name, date of birth or formation date, and government ID or EIN to verify identity and support Know Your Customer checks.
A complete package reduces onboarding delays, supports regulatory compliance, and preserves evidence of consent, authorization, and disclosures for audits or disputes.
Properly completed packages reduce downstream disputes, speed account activation, and establish clear responsibilities between parties.
Full legal name, date of birth or formation date, and government ID or EIN to verify identity and support Know Your Customer checks.
Account type, account number or placeholder, purpose of the account, and any linked accounts or custodial instructions.
Explicit authority statements (who may transact, limits, delegated signers) and scope of permitted actions for the account.
Clear statement of fees, billing frequency, payment methods, and any penalties for late payments or returned items.
Required consumer or regulatory disclosures, including privacy notices, consent to electronic records when applicable, and tax reporting statements.
Signature block, dates, witness or notary fields if required, and an audit trail or certificate of completion for electronic execution.
| Field | Configuration | Purpose | Value |
|---|---|
| Authentication | Email + SMS code or KBA for higher-risk accounts |
| Required Fields | Make name, TIN, address, and signer block mandatory |
| Routing | Use sequential routing for multiple signers |
| Retention | Enable secure archival and audit trail capture |
Confirm API, SSO, and retention settings with your IT team to meet internal security and archival policies.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varied | Varied | Varied | Varied |
| Bulk Send | Yes (Business Premium+) | Yes | Yes | Yes | Varied |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA required) | Yes | Yes | No | No |
Provide upon request to payer
Recipient and IRS due Jan 31
Paper IRS filing typically due Feb 28
Form 1040 due April 15 (extensions available)
Due April 15 with automatic extension to Oct 15
Client returns completed package and attachments for intake.
KYC and TIN checks completed and documented.
Compliance and AML checks clear or escalate for review.
Systems updated and client notified of activation.
| Criteria | Client Account Package | New Account Form |
|---|---|---|
| Purpose | comprehensive onboarding | quick account creation |
| Regulatory checks | kyc, tax, aml | minimal checks |
| Supporting docs | multiple required | often optional |
| Signatures required | multiple signers/witnesses | single signer |
Optica adopted an electronic intake process to simplify signatures and document delivery.
A property manager digitized lease and account packets to close more transactions remotely.