Identity
Government ID details, date of birth, and business formation documents where applicable to confirm signer identity and authority.
Completing a single, accurate setup packet reduces onboarding delays, avoids duplicate requests for information, and creates an auditable record that supports compliance with tax, privacy, and financial controls.
The packet is used by clients and internal teams across finance, operations, legal, and account management during onboarding.
Clear role assignment speeds processing and ensures the packet contains signatures from authorized parties.
Government ID details, date of birth, and business formation documents where applicable to confirm signer identity and authority.
W-9 or W-8BEN where appropriate, payer instructions, and TIN/EIN to avoid backup withholding and enable correct reporting.
Bank account or card authorization, payment terms, and ACH mandates needed to process invoices and establish billing cycles.
Signature blocks, delegated authority clauses, and privacy consents that define who may act on the client’s behalf.
HIPAA, FERPA, or industry addenda where required plus data handling preferences and record retention acknowledgements.
Company formation papers, articles of incorporation, operating agreements, or power of attorney documents when signatures require authority proof.
| Field | Configuration |
|---|---|
| Required Fields | Make name, TIN, and signature mandatory. |
| Conditional Logic | Show additional fields for business accounts only. |
| Authentication | Use email link or SMS code per risk level. |
| Callback | Enable API callback to update CRM on completion. |
Select a platform that supports secure signing, audit trails, and the authentication level your use case requires.
Provide requested packet within 24–72 hours of onboarding request.
Allow 3–5 business days for verification and approvals.
Provide W-9 upon payer request — no statutory filing deadline.
Recipient and IRS delivery due Jan 31 each year.
Individual return due April 15; extensions available to Oct 15.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (Premium) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |