Client Identification
Collect full legal name, date of birth if needed, contact details, and a client identifier. Accurate identification supports identity proofing, billing matches, and future record retrieval for audits or claims.
A clear session form reduces intake errors, documents client consent, centralizes key terms, and creates a reproducible record for compliance and billing. It supports consistent client onboarding, faster approvals, and reliable audit trails without requiring in-person signature capture.
Typical users include professionals who require documented client intake, consent, or session terms prior to services.
The form is adaptable across practitioner sizes — solo providers, small firms, and enterprise teams — and supports both in-person and remote workflows.
| Field | Configuration |
|---|---|
| Authentication | Email verification or optional SMS code |
| Signature Field | Required signature with timestamp and signer attribution |
| Conditional Logic | Show fields only when specific services are selected |
| Integrations | Push signed data to CRM (Salesforce, NetSuite, Microsoft 365) |
Check file formats, authentication options, and retention settings before sending the form.
Collect full legal name, date of birth if needed, contact details, and a client identifier. Accurate identification supports identity proofing, billing matches, and future record retrieval for audits or claims.
Describe the purpose and expected outcomes of the session, including scope limits and deliverables. Clear objectives reduce later disputes about services rendered and simplify measurement of outcomes.
Include confidentiality language, privacy notices, and any consumer-facing disclosures required under ESIGN for consent to electronic records. Clients must be able to access and withdraw consent where law requires.
Record the session date, time, platform (in-person, phone, video), and cancellation policy. Accurate logistics reduce no-shows and support fee enforcement.
List session fees, deposit requirements, billing intervals, accepted payment methods, and refund policy. Unambiguous payment terms speed collections and minimize disputes.
Provide signature blocks for client and provider, signature date fields, and any third-party authorizations. Record signature method and timestamp to preserve legal enforceability.
Provide the completed form within 7 business days of the initial session or intake.
Send a signed copy to the client within 24 hours of final signature where practicable.
Process address or contact updates within 30 days to maintain accurate records.
Follow I-9 retention: 3 years after hire or 1 year after termination (8 CFR §274a.2).
Provide required tax documentation or confirmations according to payer requirements.
Client completes initial form and attaches required IDs or exhibits.
Provider confirms identity using chosen authentication method.
Service is delivered per scope and documented in the record.
Signed record and audit trail are stored per retention policies.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |