Client Feedback Language Survey

CLIENT FEEDBACK LANGUAGE SURVEY

Recitals

WHEREAS, Service Provider and Client desire to record and evaluate Client feedback on language, tone, clarity and cultural appropriateness of specified materials for the purpose of improving communications and delivering advisory services;

WHEREAS, Service Provider will collect, analyze, and may incorporate Client feedback into deliverables under the terms set forth below, and Client agrees to provide truthful and constructive feedback in furtherance of the project objectives;

WHEREAS, the parties wish to memorialize the scope of the survey, payment terms, confidentiality obligations, and related contractual provisions in a single binding instrument.

Parties and Contact Information

Scope of Work

Service Provider shall solicit and record Client feedback about identified materials, provide a written summary of findings, and offer recommendations for language revisions. The scope may include written copy, audio transcripts, and video captions as specified below.

Survey: Language & Comprehension

Please answer the following items based on the materials provided by Service Provider.

English Spanish French Other:

1 2 3 4 5

1 2 3 4 5

1 2 3 4 5

Payment Terms

In consideration for the survey and related advisory services, Client agrees to the following payment obligations.

Term and Termination

This Agreement commences on the Start Date and continues until the End Date unless earlier terminated in accordance with the terms below.

Start Date:     End Date:

Either party may terminate for material breach if the breaching party fails to cure within the stated notice period. Termination does not relieve the Client of payment obligations for services performed prior to termination.

Confidentiality and Use of Feedback

All non-public information disclosed in connection with this survey will be treated as Confidential Information. Service Provider will not disclose Client-identifying information or verbatim responses except as permitted by this Agreement or with Client's prior written consent.

Client permits Service Provider to use anonymized, aggregated feedback and non-identifiable excerpts for internal analysis and business development, provided that such use does not reveal Client identity or confidential content.

Permission to use anonymized, aggregated feedback for internal analysis
Permission to publish anonymized quotes publicly with attribution
Do not use feedback outside of direct project work

Data Handling and Record Retention

Service Provider will retain survey records for a reasonable period necessary to perform the services and comply with law. Client may request deletion of identifiable responses; Service Provider will honor such requests except where retention is required by law.

Governing Law; Entire Agreement

This Agreement will be governed by and construed in accordance with the laws of the jurisdiction designated by the parties. Any dispute arising under this Agreement shall be resolved in the competent courts of the agreed jurisdiction.

This instrument, including the survey responses and attachments executed by the parties, constitutes the entire agreement between the parties with respect to the subject matter herein and supersedes all prior discussions, proposals, and agreements, whether oral or written.

Representations and Consent

Client represents that the feedback provided is original, truthful, and does not infringe third-party rights. Client consents to the use of its feedback as indicated in the Use of Feedback section and acknowledges that the Service Provider may rely on such feedback in good faith.

By checking the box below, the undersigned certifies that the information and feedback supplied in this survey are accurate to the best of their knowledge and that they have authority to bind the Client organization.

I certify that the feedback is truthful and I have authority to provide it on behalf of the Client organization.

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