Client Details
Full legal name, other names used, and contact information captured exactly as presented on primary identification documents to ensure name matching during background checks.
A consistent checklist reduces onboarding errors, documents proof-of-identity, and provides an auditable trail for regulators and internal review. It standardizes which documents are acceptable and which verification steps were completed.
Frontline staff, compliance officers, and third-party onboarding teams use the checklist to document identity verification consistently.
Completed checklists become part of the permanent client file and support operational controls for periodic re‑verification and audits.
Full legal name, other names used, and contact information captured exactly as presented on primary identification documents to ensure name matching during background checks.
Date of birth, Social Security Number or TIN, and any government-issued identifier recorded precisely for identity matching and tax or regulatory reporting where required.
Type of ID presented (passport, driver's license), issuing country/state, ID number, expiration date, and whether document images were captured or copy retained.
Method used to confirm identity — in-person sight check, remote document verification, KBA, biometric match, or RON-notarized proof — with outcome recorded.
Name, role, organization, and signature or electronic signature of the person who performed verification, plus date and location of the check.
Any discrepancies, adverse findings, or follow-up actions required including escalation, sanctions screening results, and final onboarding decision.
| Field | Configuration |
|---|---|
| Required Fields | Make name, DOB, ID type, and ID number mandatory |
| Authentication | Enable email plus SMS OTP or KBA for remote signers |
| Document Upload | Allow high-resolution image or PDF uploads |
| Routing | Auto-route completed checklist to compliance inbox |
Verify that the platform you use supports secure uploads, audit trails, and the authentication methods required by policy.
Ensure the vendor offers SOC 2 Type II, ESIGN/UETA compliance, and a HIPAA BAA if handling protected health information; verify retention and export capabilities for audits.
Ask clients to provide IDs within 30 days of application
Complete verification within 5 business days of receipt
Retain I-9 per federal rule after hire
Re-verify high-risk clients annually or per policy
Provide records to auditors within 3–10 business days
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Optica adopted an online checklist to streamline client intake and reduce in-person steps.
A clinical practice standardized a checklist to capture IDs and consents consistently across clinics.