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Client Identification Checklist

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CLIENT IDENTIFICATION CHECKLIST

WHEREAS, the Firm requires verified identification and recordation of each prospective client prior to commencement of professional services for anti-fraud, anti-money laundering, and client-due-diligence purposes; and

WHEREAS, the Client will provide accurate, current and complete identification information and supporting documentation, and consents to verification as described herein; and

WHEREAS, the parties intend that completion of this checklist will constitute an authoritative record of identity verification and will form part of the engagement file for the services to be provided.

Client Information

Identification Documents Verified

The following documents were examined and copies retained in accordance with the Firm's record retention policy.

Verification Method

Risk Assessment

Assess the client's risk profile for due diligence and monitoring.

Scope of Engagement

The scope below records the primary services to be provided under the engagement. The Firm's acceptance of the engagement is conditioned upon satisfactory completion of identification and verification steps recorded herein.

Payment Terms

Fees for services are governed by the engagement letter. Record of agreed initial fee and schedule is documented below.

Term and Termination

The engagement commences on the date of acceptance below and continues until the completion of the scope or earlier termination in accordance with the terms below.

Start Date:

End Date:

Notice Period:

Either party may terminate for material breach if the breach is not cured within the stated notice period. Termination does not relieve the Client of the obligation to pay fees for services rendered and costs incurred prior to termination.

Confidentiality

The parties agree that non-public information exchanged in connection with the engagement is confidential and will not be disclosed except as required by law or with prior written consent. The receiving party shall use at least the same degree of care to protect confidential information as it uses for its own information, but in no event less than reasonable care.

Governing Law

This checklist and any related engagement shall be governed by the laws of the jurisdiction selected below, without regard to conflict of law principles.

Entire Agreement

This Checklist, together with the engagement letter and any written amendments signed by the parties, constitutes the entire agreement with respect to identification, verification and the matters described herein, superseding all prior communications and understandings on those topics.

Client Certification and Consent

The undersigned certifies that the information and documents provided are true, complete and not misleading. The Client consents to the Firm's verification of identity, credit and banking references, and acknowledges that the Firm may retain copies of identification documents and related records for compliance purposes.

Client

Party Label:

By:

Date:

Firm Representative

Party Label:

By:

Date:

Enter text✕

What the Client Identification Checklist Covers

A Client Identification Checklist is a standardized form used to record the information and documentation required to verify a person's identity before onboarding, opening an account, or providing regulated services. It gathers verifiable identifiers (legal name, date of birth, government ID numbers), contact details, document types presented, and the verifier's observations. The checklist supports compliance with identity-proofing, anti-money-laundering, and Know Your Customer policies, and creates an auditable record that links evidence to the onboarding decision and retention rules.

Why a Clear Checklist Matters for Compliance

A consistent checklist reduces onboarding errors, documents proof-of-identity, and provides an auditable trail for regulators and internal review. It standardizes which documents are acceptable and which verification steps were completed.

Why a Clear Checklist Matters for Compliance

Who Typically Completes the Client Identification Checklist

Frontline staff, compliance officers, and third-party onboarding teams use the checklist to document identity verification consistently.

  • Branch or intake officers who collect IDs and confirm physical documents during in-person onboarding.
  • Remote onboarding teams who perform document review and knowledge-based authentication (KBA) or video ID verification.
  • Compliance and audit staff who review completed checklists for exception handling and regulatory reporting.

Completed checklists become part of the permanent client file and support operational controls for periodic re‑verification and audits.

Core Sections to Include on a Professional Checklist

Design the checklist so each section maps to a verification activity and creates an evidentiary link between the client, the document, and the verifier.

Client Details

Full legal name, other names used, and contact information captured exactly as presented on primary identification documents to ensure name matching during background checks.

Identifier Data

Date of birth, Social Security Number or TIN, and any government-issued identifier recorded precisely for identity matching and tax or regulatory reporting where required.

ID Documents

Type of ID presented (passport, driver's license), issuing country/state, ID number, expiration date, and whether document images were captured or copy retained.

Verification Method

Method used to confirm identity — in-person sight check, remote document verification, KBA, biometric match, or RON-notarized proof — with outcome recorded.

Verifier Details

Name, role, organization, and signature or electronic signature of the person who performed verification, plus date and location of the check.

Risk Notes

Any discrepancies, adverse findings, or follow-up actions required including escalation, sanctions screening results, and final onboarding decision.

Required Fields to Capture

Full Legal Name: As on government ID
Date of Birth: MM/DD/YYYY format
SSN or TIN: Provide full or last four digits
Present Address: Street, city, state, ZIP
ID Type & Number: Passport or driver license
Verifier Notes: Discrepancies and actions

Step-by-Step: Completing the Checklist

Follow these sequential steps to complete the checklist accurately and create an auditable verification trail.

  • 01
    Collect ID: Request government-issued photo ID and supporting documents.
  • 02
    Record Details: Enter name, DOB, ID number, and expiration date.
  • 03
    Verify Method: Note whether verification was in-person, remote, or via automated service.
  • 04
    Sign and File: Have verifier sign and save checklist to client record.

Configuring an Online Completion Workflow

When digitizing the checklist, configure fields, authentication, and routing to match your compliance requirements.

Field Configuration
Required Fields Make name, DOB, ID type, and ID number mandatory
Authentication Enable email plus SMS OTP or KBA for remote signers
Document Upload Allow high-resolution image or PDF uploads
Routing Auto-route completed checklist to compliance inbox

Where to Submit the Completed Checklist

Decide submission endpoints based on operational and regulatory needs and ensure retention hooks are triggered automatically.

  • Client Record: Attach checklist to the primary client file or CRM record.
  • Compliance Folder: Route a copy to a secure compliance repository for review.
  • Audit Archive: Store tamper-evident PDF and audit log for retention.
  • Third-Party Vendor: Send to identity verification provider when third-party validation used.

Technical and Security Considerations for Digital Checklists

Verify that the platform you use supports secure uploads, audit trails, and the authentication methods required by policy.

  • File Formats: PDF, DOCX, image
  • Integrations: CRM and cloud storage supported
  • Encryption: TLS and AES-256

Ensure the vendor offers SOC 2 Type II, ESIGN/UETA compliance, and a HIPAA BAA if handling protected health information; verify retention and export capabilities for audits.

Typical Timelines and Processing Expectations

Set clear deadlines for providing identification and for processing the checklist to prevent service delays and comply with regulatory timeframes.

Document Submission Deadline:

Ask clients to provide IDs within 30 days of application

Verifier Completion:

Complete verification within 5 business days of receipt

I-9 Retention Note:

Retain I-9 per federal rule after hire

Periodic Re-Verification:

Re-verify high-risk clients annually or per policy

Audit Access:

Provide records to auditors within 3–10 business days

Common Mistakes When Preparing the Checklist

  • Accepting low-quality photos that obscure ID numbers or expiration dates, causing verification failures and rework.
  • Entering nicknames or abbreviated names instead of the full legal name shown on the ID, creating mismatches during background checks.
  • Failing to record verifier identity and signature, which undermines the evidentiary value of the checklist in audits.
  • Not retaining the audit trail or signed PDF in a tamper-evident format, which complicates regulatory review and internal investigations.

Penalties and Operational Risks of Incorrect Checklists

Tax Withholding: Backup withholding
Information Returns: IRC §6721 penalties
I-9 Violations: Fines per 8 CFR
Regulatory Action: Enforcement and remediation
Fraud Exposure: Unverified identity risk
Reputational Harm: Customer trust loss

eSignature Vendor Pricing and Feature Snapshot

Comparison of starting price and common capabilities for eSignature solutions; signNow appears first per platform positioning guidance.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Real-World Examples of Checklist Use

These cases illustrate practical ways organizations document identity verification to reduce friction and support audits.

Optica Ventures LLC

Optica adopted an online checklist to streamline client intake and reduce in-person steps.

  • The interface is simple and easy-to-use for staff and customers.
  • As COO Brian Fitzgibbons explained, the process made onboarding straightforward for clients while maintaining a clear record for internal review and later audits.

Fertility Centers of Illinois

A clinical practice standardized a checklist to capture IDs and consents consistently across clinics.

  • The airSlate SignNow team has been exceptional and responsive.
  • The director noted improved control over document formats, easier retrieval for compliance reviews, and consistent evidence retention across locations.

Frequently Asked Questions and Troubleshooting

Answers to common questions about completing, signing, and retaining the Client Identification Checklist.


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