Client Identity
Full legal name, preferred name, date of birth, gender, and government ID when required to verify identity.
A consistent intake form reduces intake errors, speeds verification of eligibility, and ensures required consent language is captured for clinical and billing purposes while supporting HIPAA-compliant recordkeeping.
Completed forms are routed to the client record, billing office, and assigned clinician according to the practice’s workflow and retention policy.
Full legal name, preferred name, date of birth, gender, and government ID when required to verify identity.
Current address, phone numbers, email, and emergency contact for scheduling and urgent notifications.
Primary and secondary payer, policy numbers, subscriber relationship, and authorizations needed for coverage verification.
Presenting problem, past diagnoses, current medications, allergies, and prior treatments relevant to care.
HIPAA privacy acknowledgment, consent to treatment, telehealth consent, and limits-of-confidentiality disclosures.
Release-of-information, assignment of benefits, and third-party communication preferences or restrictions.
| Template | Create a master intake form template for reuse |
|---|---|
| Conditional Fields | Show insurance fields only if client indicates coverage |
| Signer Authentication | Email plus SMS or KBA for higher assurance |
| Auto-Reminders | Send reminders after 48 hours if unsigned |
| EHR Integration | Map key fields to the EHR for automatic import |
Ensure the vendor can sign a HIPAA BAA if protected health information is stored or transmitted; test integration with your scheduling and billing systems.
Within 48–72 hours of first contact
Within 1–5 business days
Confirm within 24–48 hours of intake
Obtain within 5–10 business days if required
Submit timely per payer rules to avoid denials
Collect basic demographics and reason for visit.
Client or representative signs and dates required consents.
Confirm coverage, co-pay, and authorizations.
Route intake to clinician and schedule initial appointment.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Verify with vendor | Verify with vendor | Verify with vendor | Verify with vendor |
| Bulk Send | Yes (Business Premium+) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |