Client Identifiers
Includes legal name, date of birth, account numbers, and government ID references to ensure accurate matching across systems and reduce reconciliation errors.
A standardized Client Move Around Packet reduces processing delays, preserves a clear record of client consent, and centralizes required fields so receiving parties can validate authority quickly under ESIGN and UETA frameworks.
Teams and roles that commonly prepare or sign the packet include client service representatives, account managers, compliance officers, and the client's authorized representatives.
Use role-based review to ensure signatures, notarization (if required), and supporting documents match organizational policy before submission.
The individual or entity whose information and authorizations are being transferred. Must provide identity verification and sign where client consent is required; signatures must match official ID to avoid processing delays.
A person or entity with delegated authority (power of attorney, corporate officer). Provide documentation of authority and sign within the scope specified; mismatched authority can invalidate the transfer.
Includes legal name, date of birth, account numbers, and government ID references to ensure accurate matching across systems and reduce reconciliation errors.
Current and destination addresses, phone numbers, and email addresses for both client and receiving party to enable confirmation and delivery of records.
Clear description of what is authorized, the effective date, and any expiration or revocation conditions so recipients understand permitted actions.
Attach PDFs or scans of IDs, signed release forms, power of attorney, or corporate resolutions required to validate signer authority.
Signed by the client or authorized representative and, where applicable, notary or witness information; include electronic signature metadata for audit trails.
Routing steps, contact persons, and internal tracking numbers to ensure consistent handoff and to document completion status.
| Field | Configuration |
|---|---|
| Required Fields | Make client name, ID, and signature mandatory. |
| Signer Order | Set sequence: client → verifier → recipient. |
| Authentication | Enable email or SMS code; add KBA if needed. |
| Retention | Auto-archive final packet with audit trail. |
Decide which delivery channels you will accept (email, secure portal, RON, courier) and the technical formats supported.
Ensure recipients can receive the selected file types and that your chosen eSignature platform provides audit logs and encryption during transit and at rest.
Request at least 10–30 days before the effective transfer.
Allow 3–7 business days for identity and authority checks.
Schedule 1–2 days for in-person or RON sessions.
Expect 5–10 business days to ingest and confirm records.
Use internal SLA for unresolved issues after 10 business days.
All fields and attachments collected and reviewed.
ID checks and supporting documents validated.
Client and authorized representative sign the packet.
Recipient acknowledges receipt and confirms records ingested.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day trial | Varies by promotion | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |
Managing remote closings and tenant moves required a consistent packet to avoid delays.
Integrating client account transfers into NetSuite demanded reliable data fields and audit logs.