Client Identity
Full legal name, date of birth or EIN, and government ID references so identity checks match official records and prevent mismatches during verification and KYC screening.
A consistent Client Onboarding COC Application reduces onboarding errors, creates an auditable record of consent, and supports legal enforceability under the federal ESIGN Act (15 U.S.C. ch. 96) and UETA where adopted. Clear structure also helps meet industry rules such as HIPAA or financial KYC obligations.
Organizations and designated client-facing staff complete or request the Client Onboarding COC Application to begin service relationships.
Third-party compliance teams, legal reviewers, and authorized signers also rely on the completed form for approvals and recordkeeping.
Full legal name, date of birth or EIN, and government ID references so identity checks match official records and prevent mismatches during verification and KYC screening.
Stable business or residential address, primary phone, and email used for notifications, delivery of disclosures, and authenticated signing links or SMS codes.
Statements for tax classification, AML/KYC attestations, sanctions screening consents, and any sector-specific declarations required for lawful onboarding.
Placeholders for verifiable documents (ID, formation documents, W-9/EIN proof, insurance certificates) so reviewers can match attachments to declared data.
Clear consumer/party consent language, ESIGN consumer disclosure where required, and explicit permission to perform background or credit checks.
Designated signature block, date field, and signer role with instructions for witness or notarization when signature authentication or RON is required.
| Field | Configuration |
|---|---|
| Signer order | Sequential or parallel routing; set role priorities. |
| Authentication | Email link, SMS code, or stronger methods for high-risk accounts. |
| Notifications | Set reminders and escalation for overdue signatures. |
| Retention rule | Attach retention tag and archive destination automatically. |
Ensure your platform supports the file types, integrations, and authentication methods required for enterprise intake.
Ask clients to return the form before the service start date.
KYC checks often complete in 24–72 business hours.
Employment or criminal checks may take 3–7 business days.
Compliance or legal approvals typically 1–5 business days.
Account provisioning occurs after approval and signature capture.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |