Identity
Legal entity name, DBA, mailing and service addresses, and primary insurance contact for follow-up, plus broker/agent details for verification.
A COI Questionnaire centralizes insurance data so teams can confirm compliance with contractual insurance requirements and reduce liability exposure.
The questionnaire is typically completed by vendors, subcontractors, or client insurance contacts during onboarding.
Responses are reviewed by procurement, risk, contract management, or insurance teams to confirm acceptability.
A named officer, partner, or authorized representative of the insured who can legally bind the organization. This person confirms the accuracy of insurance details and accepts any attestations on behalf of the entity.
A broker, agent, or in-house insurance coordinator may complete the form on behalf of the insured when expressly authorized and should include their contact and agency details for verification.
Legal entity name, DBA, mailing and service addresses, and primary insurance contact for follow-up, plus broker/agent details for verification.
Insurer name, policy type, carrier NAIC or contact info, policy number, and binder reference where applicable.
Declared limits for General Liability, Automobile, Workers' Compensation, Professional Liability, and any other contract-specific minimums.
Policy effective and expiration dates to confirm continuous coverage across the engagement term and any retroactive dates.
Requests for Additional Insured endorsements, Waiver of Subrogation, primary and noncontributory language, and required endorsement form names.
How COIs will be verified (carrier call, broker email, online certificate portal) and the internal acceptance or escalation workflow.
| Field | Configuration |
|---|---|
| Upload Template | Accept PDF and DOCX templates for questionnaire uploads |
| Signer Authentication | Use email link, SMS code, or stronger methods if required |
| Conditional Fields | Show endorsement fields only when specific coverages are selected |
| Storage | Auto-save signed copies to cloud archive and contract repository |
Choose distribution channels that match signer preferences and your verification process.
Provide COI upon contract award or before service start
Risk team verifies details within 3 business days
Request updated COI at least 30 days before expiry
Escalate unresolved discrepancies within 7 business days
Retention begins at document execution or acceptance
Onboarding team sends the questionnaire to the vendor
Vendor uploads COI or completes online questionnaire
Risk verifies coverage, limits, and endorsements
Renewals and mid-term changes monitored until contract end
| Criteria | COI Questionnaire | Issued Certificate |
|---|---|---|
| Purpose | collect structured responses | carrier-issued proof of insurance |
| Authorship | filled by insured or broker | issued by insurer or broker |
| Verifiability | requires carrier check | direct carrier document |
| Use Case | onboarding intake and screening | final evidence for contract compliance |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (premium plan) | Yes | Yes | Yes | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No envelope cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |