Definitions
Precise definitions for 'Referral', 'Qualified Lead', 'Closed Sale', and timing rules to avoid ambiguity in fee entitlement and lead tracking.
A written referral contract reduces disputes, sets measurable expectations for lead qualification and payment, and documents compliance controls for regulated industries. It creates an auditable record for accounting and tax purposes while protecting confidential client information.
The contract helps align commercial expectations and legal responsibilities among all parties involved.
The CEO or other executive signs when the referral program affects company-level revenue sharing or creates strategic partnerships. Their signature typically binds the organization and signals executive approval of financial terms and risk allocation.
A sales or partner program manager signs or executes on behalf of an approved delegation of authority when the contract implements routine referral workflows and does not alter core corporate policies or significant compensation structures.
Precise definitions for 'Referral', 'Qualified Lead', 'Closed Sale', and timing rules to avoid ambiguity in fee entitlement and lead tracking.
Specify fee amounts or percentages, trigger events for payment, invoicing procedures, and any cap or clawback provisions tied to cancellations or refunds.
Detail what constitutes an eligible lead (new client, geographic limits, prior contact exclusions) and the documentation required to claim credit.
Include nondisclosure provisions protecting client lists, referral tracking data, and proprietary qualification criteria shared between parties.
Address industry-specific rules (anti-kickback, healthcare privacy, broker-dealer limits) and require representations or required approvals where applicable.
Set notice periods, post-termination handling of pending referrals, dispute resolution forum, and governing law for interpretation.
| Field | Configuration |
|---|---|
| Signature Block | Place party-specific signature + date fields; require signer authentication. |
| Lead Attachment | Include a required file upload or URL field for lead evidence. |
| Payment Schedule | Add read-only payment terms summary and optional invoice field. |
| Audit Trail | Enable full audit logging (IP, timestamp) for compliance and disputes. |
Verify the platform can produce tamper-evident signed documents and retain copies for the required retention period.
Specify how long after initial contact a lead is eligible, e.g., 30 days.
Set recipient response time, commonly 14 calendar days from submission.
State payment terms, for example NET 30 from invoice date.
Require written notice, often 30 days before termination takes effect.
Require parties to retain referral records per retention policy.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Trial available | Trial available | Trial available | Trial available |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |