Purpose
State the screening purpose clearly, e.g., AML/KYC, conflict checks, or HIPAA intake, so clients understand why data is requested and how it will be used.
A consistent Client Screening Questionnaire reduces onboarding risk, ensures auditable records, and standardizes decision criteria across staff and locations.
Different roles interact with the Client Screening Questionnaire during intake, verification, and approval stages depending on the organization and industry.
Clear role definitions reduce bottlenecks and help ensure each item is captured and validated before final acceptance.
| Field | Configuration |
|---|---|
| Authentication | Email link or SMS OTP; consider KBA for higher risk |
| Conditional Logic | Show additional fields when risk indicators are present |
| Data Retention | Auto-archive per retention policy after approval |
| Export Format | PDF/A with audit trail or encrypted CSV for internal systems |
Choose a platform that supports required file formats and integrates with your CRM and document storage.
Ensure the chosen system provides an audit trail, secure storage, and role-based access controls to meet compliance needs.
State the screening purpose clearly, e.g., AML/KYC, conflict checks, or HIPAA intake, so clients understand why data is requested and how it will be used.
Define which individuals or entities the form covers and what downstream checks (background, sanctions lists, adverse media) may be performed based on responses.
Include structured fields to map responses to a risk score or category, enabling automated routing for high-risk reviews.
Use clear disclosure and consent text that meets ESIGN consumer disclosure standards when delivering electronically.
Provide fields for required attachments (ID, proof of address, corporate docs) and guidelines for accepted file types and sizes.
Capture timestamps, IP addresses, signer attribution, and change history to support evidentiary needs in disputes or regulatory examinations.
Client should return within 5 business days
Compliance completes checks within 3–7 business days
Immediate escalation; decision within 2 business days
Retention begins on final approval date
Annual or risk-based revalidation recommended
Questionnaire delivered to client with clear deadline and required attachments
Client completes form and uploads IDs, triggering automated verification
Compliance completes checks and assigns a risk category
Account owner approves, rejects, or requests remediation
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card | Varies | Varies | Varies | Varies |
| Bulk Send | Yes (Business Premium+) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Tim Martin, founder, used digital screening for tenant intake and identity verification to streamline closings.
John Butler, founder, implemented online intake to collect sensitive health and consent data securely.