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Client Work Statement

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CLIENT WORK STATEMENT

RECITALS

WHEREAS, Client Name: desires to obtain certain services described in this Client Work Statement (the "Work Statement"); and

WHEREAS, Service Provider: has the expertise and capacity to perform such services under the terms set forth below; and

WHEREAS, the parties agree that this Work Statement, together with any master services agreement or purchase order identified by reference, shall govern the performance, deliverables and payment for the services described herein.

SCOPE OF WORK

Description of Services: The Service Provider shall provide services and deliverables as detailed below. The parties acknowledge that timelines, milestones and acceptance criteria are material to this engagement.

PAYMENT TERMS

Compensation: In consideration for the performance of the Scope of Work, Client shall pay Service Provider the amounts set forth below in accordance with the invoicing and payment procedures described in this section.

All payments shall be made in lawful funds. If Client disputes an invoice in good faith, Client shall timely pay undisputed amounts and the parties shall work in good faith to resolve the dispute within fifteen (15) days.

Expenses are reimbursable subject to prior written approval and submission of receipts. Maximum single expense without prior approval:

TERM AND TERMINATION

Term: This Work Statement shall commence on Start Date: and shall continue until End Date: , unless earlier terminated in accordance with this section.

Termination for Cause: Either party may terminate this Work Statement immediately upon written notice if the other party materially breaches any obligation and fails to cure within thirty (30) days after receipt of written notice specifying the breach.

Termination Without Cause: Either party may terminate this Work Statement without cause upon Notice Period: days' prior written notice. Upon termination for any reason, Client shall pay Service Provider for all services performed and reasonable, documented expenses incurred through the date of termination, subject to any setoff for unperformed work.

CONFIDENTIALITY

Each party (the "Receiving Party") shall hold in confidence and shall not disclose to any third party any Confidential Information of the other party (the "Disclosing Party") except as required to perform under this Work Statement. "Confidential Information" means non-public business, technical and financial information designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.

Confidentiality Period: The obligations in this section shall survive for Confidentiality Period (years): years following termination or expiration of this Work Statement. Excluded from Confidential Information are information that: (a) is or becomes publicly known through no breach by the Receiving Party; (b) is rightfully received from a third party without restriction; or (c) is independently developed without use of the Disclosing Party's Confidential Information.

GOVERNING LAW

This Work Statement shall be governed by and construed in accordance with the laws of the State of , without regard to conflict of laws principles.

ENTIRE AGREEMENT

This Work Statement, together with any referenced master services agreement, exhibits and attachments, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, proposals and understandings, whether written or oral. No amendment or waiver of any provision of this Work Statement shall be effective unless in a writing signed by both parties.

MISCELLANEOUS PROVISIONS

Independent Contractor: Service Provider shall perform the services as an independent contractor and nothing in this Work Statement creates an employment, partnership or joint venture relationship. Service Provider shall be solely responsible for all taxes, withholdings and other statutory obligations.

Assignment: Neither party may assign its rights or delegate its duties under this Work Statement without the prior written consent of the other party, except that either party may assign to an affiliate or in connection with a change of control.

Client:

By:

Date:

Service Provider:

By:

Date:

Enter text✕

What a Client Work Statement Is and when it's used

A Client Work Statement is a written agreement that defines the scope, deliverables, schedule, responsibilities, and payment terms for services provided to a client. It clarifies project tasks, acceptance criteria, milestones, change-order procedures, and dispute resolution to reduce ambiguity between parties. The document is commonly used alongside a master services agreement or purchase order and can be executed electronically when parties meet applicable electronic-signature rules.

Why a clear Client Work Statement matters

A precise Client Work Statement reduces disputes, aligns expectations, and documents acceptance criteria and payment triggers. When properly executed it supports enforceability under the ESIGN Act (15 U.S.C. §7001) and state UETA laws while preserving audit evidence of intent and attribution.

Why a clear Client Work Statement matters

Who typically prepares and signs a Client Work Statement

The Client Work Statement is used across internal and external teams to set deliverables and payment terms before work begins.

  • Consulting firms and agencies preparing project scopes, schedules, and fee structures for client approvals.
  • Independent contractors and freelancers documenting project tasks, milestones, and invoicing terms for a single client engagement.
  • In-house project managers and procurement teams coordinating vendor responsibilities and acceptance criteria before purchase orders are issued.

Use consistent templates and signature authority rules so approvals are traceable and enforceable across billing and project systems.

Core elements to include in a professional Client Work Statement

A complete statement organizes obligations, timeline, and payment mechanics so both parties can measure performance and manage change. Include exhibit references for technical specifications and reporting.

Parties

Full legal names and business types for client and service provider, including contact and billing details.

Scope

Concise description of services, deliverables, and any excluded tasks to avoid scope creep and disputes.

Schedule

Milestones, delivery dates, and review windows tied to acceptance criteria and payment triggers.

Fees

Pricing model, payment schedule, invoicing instructions, and any late-payment or expense reimbursement terms.

Change orders

Process for scope changes, approvals required, cost/time adjustments, and documentation standards.

Acceptance

Testing or review criteria, signoff procedures, remedy periods, and consequences for rejected deliverables.

Step-by-step: completing and executing a Client Work Statement

Follow a short sequence to draft, review, approve, sign, and distribute the statement to ensure legal and operational readiness.

  • 01
    Draft the statement: Assemble parties, scope, timeline, fees, and exhibits for internal review.
  • 02
    Review and revise: Legal and finance review contract terms, risks, and tax implications.
  • 03
    Approve and sign: Authorized signers execute the statement, in person or electronically.
  • 04
    Distribute and store: Share executed copies with project and accounting systems and retain in records.

Where to send or file the executed Client Work Statement

Route completed documents to stakeholders and systems that need them: client records, project teams, accounting, and legal. Maintain a single authoritative copy.

  • Client Records: Provide signed copy to client contact and contract repository.
  • Project Manager: Deliver exhibits and milestone schedule to the assigned PM for execution.
  • Accounting: Send invoice triggers and payment terms to accounts payable/receivable.
  • Contract Repository: Store executed agreement in the corporate contract management system for retention.

Online configuration checklist for a Client Work Statement template

Configure your digital template to enforce required fields, routing order, and notifications before sending for signature.

Field Configuration
Signature authentication Email link or SMS code; consider ID verification for high-value contracts
Conditional fields Show pricing or tax fields only when applicable to reduce signer errors
Template reuse Lock standard terms while allowing editable scope and pricing sections
Notifications Set reminders for pending signatures and completed copies to stakeholders

Digital signing and system integrations to support execution

Choose an eSignature platform that supports required authentication, retention, and integrations with your CRM or document repository.

  • Integrations: Salesforce, NetSuite, Microsoft 365, Google Workspace
  • File formats: PDF, DOCX, HTML, and Excel are commonly supported
  • Authentication: Email, SMS OTP, or KBA for higher assurance

Verify the platform provides tamper-evident signed PDFs, audit trails, and a retention export capability compatible with records management.

Security and compliance essentials for signed Client Work Statements

In-transit encryption: TLS 1.2/1.3
At-rest encryption: AES-256
Certifications: SOC 2 Type II, ISO 27001
HIPAA support: BAA available when required
Audit trail: Detailed timestamp and IP logs
Access controls: Role-based permissions and SSO

Common mistakes to avoid when preparing a Client Work Statement

  • Vague scope descriptions that leave acceptance criteria undefined and create disputes over deliverables and payment.
  • Omitting change-order procedures or approval thresholds, which causes billing and schedule disagreements when scope shifts.
  • Using inconsistent party names or legal entity abbreviations, resulting in tax reporting or enforceability problems.
  • Failing to align payment triggers with specific milestones, which delays invoicing and cash flow for the provider.

Potential risks and consequences of an incorrect or incomplete statement

Late payment risk: Cashflow disruption for the provider
Dispute exposure: Increased legal costs and operational delays
Tax reporting: Incorrect 1099 classification or missing TINs
Contract liability: Unexpected indemnity or warranty obligations
Signature challenge: Claims of lack of intent or attribution
Notarization omission: Limited effect where notary required by state

eSignature vendor comparison for executing Client Work Statements

Compare core pricing and feature availability for common eSignature vendors. signNow is listed first per platform comparisons; vendor plans and feature sets vary by billing model.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies Varies Varies Varies
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Typical timelines and deadlines within a Client Work Statement

Define concrete dates and response windows to avoid performance disputes and to align invoicing with milestone completion.

Effective Date:

MM/DD/YYYY that starts obligations and milestone clocks

Milestone Deliverables:

Dates tied to specific deliverables and acceptance windows

Invoice Due Date:

Commonly Net 30 from invoice date unless specified otherwise

Acceptance Period:

Client review window, e.g., 10 business days for signoff

Termination Notice:

Contract notice period, commonly 30 days written notice

Frequently asked questions about Client Work Statements and signing

Answers to common legal, technical, and process questions to help avoid missteps when preparing, signing, or storing the document.


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