Scope of Services
Describe session format, frequency, deliverables, and any excluded services so both parties share consistent expectations about what will and will not be provided.
A clear Coaching Services Agreement reduces misunderstandings, protects both parties, and creates an enforceable record of rights and obligations. When executed electronically according to the ESIGN Act (15 U.S.C. §7001) or applicable state UETA, it carries the same legal weight as a paper signature while supporting remote workflows.
Common users include independent coaches, coaching firms, corporate HR teams, and individual clients entering paid coaching relationships.
Each user type adapts standard clauses—payment schedules, confidentiality, and deliverables—to their business model and regulatory context.
A solo coach signs to bind service obligations, specify cancellation and rescheduling rules, and establish fee terms. The coach should include tax and business-identification details and clarify intellectual property ownership of coaching materials.
An individual client or authorized corporate representative signs to accept fees, confidentiality obligations, and the scope of services. For companies, ensure the signer has authority to contract and indicate billing and contact details.
Describe session format, frequency, deliverables, and any excluded services so both parties share consistent expectations about what will and will not be provided.
State the agreement start date, duration, renewal mechanics, and how either party may terminate, including notice periods and obligations on termination.
Specify fees, invoice timing, accepted payment methods, late-payment interest, refunds, and any retainer or deposit arrangements to avoid billing disputes.
Define confidential information, permitted disclosures, duration of confidentiality obligations, and exceptions for legal compulsion or consented disclosures.
Clarify ownership of course materials, recordings, or exercises and whether the client receives a license or transfer of rights for internal use.
Include breach remedies, cure periods, prorated refunds, and dispute-resolution steps such as mediation or arbitration to reduce litigation risk.
| Field | Configuration |
|---|---|
| Signature Fields | Assign signer roles and required date fields |
| Conditional Clauses | Show fee or cancellation text based on selections |
| Authentication | Set email, SMS code, or stronger identity checks |
| Notifications | Enable reminders, completed confirmations, and deliverables |
Use an eSignature platform that supports secure authentication, audit trails, and record retention for legal enforceability.
Within 30 days of invoice unless stated otherwise
Typically 24–72 hours for session changes
Specify how far in advance sessions must be changed
State timeframe and conditions for refunds
List due dates for any written deliverables
Complete edits and confirm attachments before sending to signer
All parties sign and date the final agreement
Begin sessions on the effective date or first scheduled session
Conduct periodic contract reviews before automatic renewals
A solo coach outlines a 12-week program with weekly 60-minute calls and worksheets.
An HR team contracts an external coaching firm for an executive cohort program.
| Document Type | Coaching Agreement | Independent Contractor | Service Agreement | NDA |
|---|---|---|---|---|
| Primary Focus | outcome & support | deliverable work | project deliverables | confidentiality only |
| IP Assignment | license common | often assigned | negotiable | not applicable |
| Payment Structure | session or package | per project/hourly | milestone payments | not applicable |
| Typical Use | personal development | freelance services | consulting projects | protect secrets |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |