Scope of Work
Describe daily duties, frequency, hours of coverage, tasks the dayporter will and will not perform, and any special tenant-facing responsibilities to avoid ambiguity during performance disputes.
A clear written agreement reduces disputes, sets measurable service levels, and protects both parties through insurance and indemnity clauses. It enables consistent scheduling, streamlines invoicing, and provides a defensible record for lease or facilities audits while remaining enforceable under ESIGN and state electronic signature law (UETA) when signed electronically.
The agreement is commonly used by building owners, property managers, and commercial cleaning contractors to formalize daytime custodial and concierge tasks.
The facilities or asset manager who authorizes access, approves invoices, and enforces service levels. They typically approve staffing changes and hold contractual responsibility on behalf of the owner or management company.
The obligated service provider or company that hires dayporters, maintains insurance, supplies consumables, and accepts payment terms. The contractor is responsible for worker screening, background checks, and on-site supervision.
Describe daily duties, frequency, hours of coverage, tasks the dayporter will and will not perform, and any special tenant-facing responsibilities to avoid ambiguity during performance disputes.
Specify staffing minimums, supervisor oversight, background check requirements, and whether subcontracting is permitted with prior written consent and equivalent insurance.
Set the service rate, invoicing cadence, acceptable payment methods, late fees, and procedures for disputed charges to reduce billing friction and ensure cash flow predictability.
Require commercial general liability, workers' compensation, and limits; include indemnity language allocating defense and settlement responsibilities for claims arising from negligence or contractor acts.
Detail access hours, key or badge handling, escorting obligations, tenant privacy rules, and any confidentiality or data-handling protocols relevant to building operations.
Provide termination for cause and convenience, cure periods for breaches, holdover terms, and remedies such as service credits or capped damages to streamline dispute resolution.
The MM/DD/YYYY date when obligations begin; coordinate insurance effective dates accordingly.
When dayporter coverage and staffing must commence; often tied to onboarding checklist completion.
Specify net payment terms (e.g., Net 30) and late fee mechanics to prevent invoicing disputes.
Require written renewal notice 30–90 days before term end to manage expectations.
Set cure periods (e.g., 10–30 days) and termination for convenience notice durations.
| Field | Configuration |
|---|---|
| Signature Field | Require signer name, signature, and date |
| Authentication | Email link or SMS code for signer verification |
| Reminders | Set automatic reminders at configurable intervals |
| Audit Trail | Enable IP, timestamp, and action logging |
Choose sharing channels and integrations that fit your operations and recordkeeping.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |
A property manager formalized daytime concierge cleaning to improve tenant satisfaction and tracking.
A clinic added dayporter coverage for patient-facing areas with strict privacy needs.