Purpose Statement
Explain why the guidelines exist, the community values they protect, and the document's relationship to other policies or terms.
A well-crafted Community Guidelines Template provides consistent rules and escalation processes, reduces disputes, and documents enforcement decisions. It supports transparency for members and creates an auditable record when stored or signed electronically under ESIGN (15 U.S.C. §7001) and UETA frameworks.
Tailor the template for your audience and governance model; document owners should review legal and privacy implications before publishing.
Explain why the guidelines exist, the community values they protect, and the document's relationship to other policies or terms.
Define which users, content types, and platforms are covered and clarify exclusions to avoid confusion.
Provide positive examples of acceptable interactions, tone, and contributions to guide members' conduct.
List concrete prohibited acts with examples and, where appropriate, thresholds for escalation or removal.
Detail how to submit reports, how investigations proceed, confidentiality protections, and expected timelines.
Describe sanctions, notice procedures, appeal rights, and how final decisions are recorded and communicated.
| Field | Configuration |
|---|---|
| Authentication Method | Email link | SMS code | SSO |
| Approval Workflow | Sequential review by legal and ops |
| Notification Email | Template notice with summary |
| Export Format | PDF/A for archiving |
Confirm the vendor platform meets security and compliance requirements such as TLS and AES encryption, and supports your retention and reporting needs.
Annual review recommended by policy owners.
Acknowledge reports within 48 hours of receipt.
Resolve most investigations within 30 days.
Provide notice period defined in sanctions section.
Retain records per retention schedule below.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| Envelope Cap | No cap | 100 envelopes/user/yr | Varies by plan | Varies by plan | Varies by plan |