Consumer Protection PROFECO Form

CONSUMER PROTECTION PROFECO FORM — GENERAL BUSINESS AGREEMENT

This General Business Agreement ("Agreement") is entered into by and between the parties identified below as of the Effective Date: Effective Date:

Parties

WHEREAS

WHEREAS, Provider is engaged in the business of supplying goods and/or services described as: pursuant to Invoice/Reference No.: dated .

WHEREAS, Consumer asserts that the goods or services identified above are subject to consumer protection considerations and the parties desire to set forth terms for fulfillment, payment, remedies, and dispute resolution, including administrative remedy options available through consumer protection authorities.

Scope of Work

The Provider shall perform the work or deliver the goods described below in a manner consistent with applicable consumer protection standards and good commercial practice. Describe services, deliverables, specifications, and performance standards:

Payment Terms

Total Amount Due: . Payment shall be made in accordance with the schedule below.

Payment due within days of invoice. Late payments shall incur interest at per month, or a flat late fee of , whichever is greater.

Term and Termination

This Agreement commences on Start Date: and, unless earlier terminated in accordance with this Agreement, terminates on End Date: .

Either party may terminate this Agreement for material breach if the breach is not cured within days after written notice. Provider may terminate immediately for safety risks or material regulatory noncompliance.

Confidentiality

Each party shall maintain as confidential all non-public information disclosed by the other party in connection with this Agreement. Confidential information excludes information that is publicly available through no fault of the receiving party, independently developed without use of the disclosing party's confidential information, or required to be disclosed by law or competent authority. The receiving party shall use confidential information solely to perform its obligations hereunder and shall take reasonable measures to protect such information from unauthorized disclosure.

Consumer Remedies and Administrative Complaint

The parties agree to attempt good faith negotiation to resolve any consumer claim arising from the goods or services. If negotiations fail, the Consumer may pursue administrative complaint procedures available under consumer protection authorities, including submission for administrative resolution. The Provider agrees to cooperate with any administrative review and to implement corrective measures that an administrative authority orders.

Governing Law

This Agreement shall be governed by and construed in accordance with applicable consumer protection statutes and other laws governing commercial transactions in the jurisdiction indicated below. Governing jurisdiction:

Entire Agreement

This Agreement, including all exhibits and written attachments executed by the parties, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior and contemporaneous agreements, proposals, and understandings, whether written or oral. No amendment or waiver of any provision of this Agreement shall be effective unless in a writing signed by both parties.

Representations and Certifications

Each party represents that it has the authority to enter into this Agreement, that the information provided herein is true and correct to the best of its knowledge, and that performance under this Agreement will comply with applicable consumer protection standards and regulatory requirements.

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