Scope of services
Define specific tasks and excluded services. Tie deliverables and milestones to fee events to avoid scope creep and unexpected billing.
A written costs agreement creates billing transparency, reduces client disputes, and supports professional obligations; electronic execution is enforceable under the ESIGN Act (15 U.S.C. §7001) and UETA (1999) when the parties demonstrate intent, consent, attribution, and reliable record retention.
Costs agreements are used by law firms, solo practitioners, in-house counsel, and clients to set billing expectations before work begins.
Clear agreements reduce disputes and streamline accounting across client types while supporting compliance with ethical billing rules.
Define specific tasks and excluded services. Tie deliverables and milestones to fee events to avoid scope creep and unexpected billing.
State hourly rates or flat fees, retainers, contingency percentages, and how rates change for overtime, travel, or specialty attorneys.
Describe retainer type (advance/evergreen), how it is applied to invoices, replenishment triggers, and refund conditions on termination.
List reimbursable costs (filing fees, courier, expert witnesses), billing frequency, and whether administrative surcharges apply.
Set notice procedures, final accounting timing, calculation of refundable retainer amounts, and obligations after termination.
Specify negotiation, mediation, arbitration, or court venue and governing law to manage fee disputes efficiently and predictably.
| Document template | Standardize clauses and required fields |
|---|---|
| Authentication method | Email link, SMS code, or KBA |
| Conditional fields | Show fee fields based on selected fee model |
| Notification routing | Mail copies to billing and client contacts |
| Storage destination | Secure cloud folder or practice management system |
Choose a platform that supports standard formats, authentication, audit trails, and your required integrations.
Ensure the chosen service provides secure storage, AES-256 at-rest encryption, TLS 1.2/1.3 in transit, and an auditable certificate of completion to satisfy record-retention and evidentiary needs.
Net 30 days from invoice date
Replenish within 7 days when threshold reached
Client must notify billing dispute within 30 days
Deliver within 60 days after termination
Follow bank and card network rules
Agreement executed; retainer collected and account opened
Timekeepers log hours and expenses against matter
Generate invoices and send to client each billing cycle
Final invoice and retainer reconciliation completed
Legal operations needed a simple signing flow
Compliance and auditability were priorities
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |