Engagement Scope
Clear description of services to be performed, deliverables, and any work specifically excluded from the engagement.
A properly drafted engagement letter clarifies scope, allocation of responsibilities, billing terms, and limits of liability, reducing disputes and professional risk. It also documents client consents and acceptance of terms required by professional standards and regulatory expectations.
Engagement letters are used across firms and client types; identify the primary preparer and signer before sending.
Ensure the signer has the authority to bind the client and that key stakeholders receive records of the executed letter.
Clear description of services to be performed, deliverables, and any work specifically excluded from the engagement.
Milestones, expected delivery dates, and conditions that will delay or extend timelines.
Fee basis (hourly, fixed, contingency), invoicing schedule, payment terms, and reimbursable expenses.
List client obligations such as timely access to records, personnel cooperation, and accuracy of provided information.
State treatment of confidential information, permitted disclosures, and exceptions required by law or professional standards.
Any disclaimers, caps on damages, or indemnity clauses that allocate risk between firm and client.
| Field | Configuration |
|---|---|
| Signer Order | Sequential or parallel routing |
| Authentication | Email link, SMS OTP, or KBA |
| Reminder Schedule | Customizable automatic reminders |
| Audit Trail | Timestamp, IP, and action log |
Confirm the platform supports required authentication, document formats, and retention standards before e-signing sensitive engagement letters.
Retain signed documents and associated audit trails in a secure system that supports reproduction for regulatory or dispute purposes.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial, no credit card | Varies | Varies | Varies | Varies |
| Bulk Send | Yes (Business Premium) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes (BAA available) | Yes | Yes | No | No |
Obtain signed engagement letter before commencing substantive services to avoid fee disputes.
State when billing begins; often the effective date in MM/DD/YYYY format.
Coordinate deliverables with IRS deadlines such as Form 1040 (April 15) or 1099-NEC (Jan 31)
Include milestone dates for draft and final deliverables to manage expectations.
Retention period typically measured from creation or finalization date of documents
The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers.
The airSlate SignNow team has been exceptional, responsive, the API has been great, and we're extremely happy that we chose airSlate SignNow as a company.
A senior CPA or partner responsible for accepting the engagement on behalf of the firm; signs to confirm capacity, professional standards to be observed, and fee arrangements.
A client-side executive such as a CFO or business owner who has authority to accept terms, bind the organization, and provide required consents or data access.