Cardholder
Full name and contact details for the cardholder so the payment can be matched to customer records and fraud checks.
A clear, consistent processing form reduces chargeback disputes, supports compliance with card network rules and data-security practices, and creates an auditable record of consent and transaction terms for both merchant and cardholder.
The Credit Card Processing Form is used by organizations that accept payments when the cardholder is not present or when written authorization is required.
Use of the form varies by volume and risk profile; larger programs typically combine it with stronger signer authentication and retention policies.
Full name and contact details for the cardholder so the payment can be matched to customer records and fraud checks.
Card number, expiration date, and CVV captured securely. Storage of PAN data should follow PCI DSS requirements and minimize retention.
Street address, city, state, ZIP and email to support AVS checks and billing reconciliation.
Amount, currency, invoice or order number, and whether the charge is one-time or recurring.
Clear language stating the cardholder’s consent to be charged, including frequency and cancellation instructions where recurring.
Timestamp, IP or device data and signature record that show intent and attribution for ESIGN/UETA compliance.
| Field | Configuration | Name | Required; Format; Masking |
|---|---|
| Card Number | | Required | digits only; mask after capture |
| CVV | | Required | one-time capture; do not store |
| Authorization Checkbox | | Required | visible consent language |
| Signature Field | | Required | eSignature with audit trail |
Choose a platform that supports secure collection, audit trails, and appropriate signer authentication for your risk profile.
Ensure the platform offers PCI DSS capability or guidance and, for healthcare or protected data, a Business Associate Agreement where HIPAA applies.
Supply a copy of authorization when cardholder asks.
Card networks typically allow 60–120 days for many disputes.
Reauthorize when card details change or charge amount materially increases.
Keep signed records for at least the dispute window plus two years.
Limit PAN retention and follow card brand rules for storage duration.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |
Provide a dated receipt showing amount charged, transaction ID and merchant contact information for cardholder records and reconciliation.
Attach the invoice or order confirmation that the authorization references so the charge has a clear business purpose.
Include the merchant’s terms of sale or subscription terms that the signer agreed to at authorization time.
Save signed copies as PDF/A for archival and maintain associated audit logs in JSON or CSV for system ingestion.
A clerk takes payment details by phone and sends a signed authorization link
A SaaS vendor collects recurring billing consent during onboarding