Custom Embroidery Order Form

CUSTOM EMBROIDERY ORDER FORM AND SERVICE AGREEMENT

Client Name:    Client Contact Email:

Embroidery Provider Name:    Provider Contact Phone:

RECITALS

WHEREAS, Client desires custom embroidery services for garments and goods described in this Order Form and Service Agreement; and

WHEREAS, Embroidery Provider is duly qualified and equipped to provide digitizing, sample approval, production embroidery, and finishing services in accordance with the specifications set forth herein; and

WHEREAS, the parties agree to the terms and conditions in this document, which together constitute the entire agreement between the parties for the described services.

SCOPE OF WORK

ORDER DETAILS

Production Sample Required: Yes     Digitizing Required: Yes

Item 1 Description:

Quantity:   Unit Price: $   Estimated Stitch Count:

Item 2 Description:

Quantity:   Unit Price: $   Estimated Stitch Count:

Additional Fees: Digitizing Fee $   Setup Fee $

PAYMENT TERMS

Total Amount Due: $

Payment Schedule: Client shall pay a non-refundable deposit of of the Total Amount Due upon order acceptance. Balance due upon completion and prior to shipping unless otherwise agreed in writing.

Late Payment: Any undisputed amount not paid within days after invoice due date shall accrue interest at per month (or the maximum lawful rate if less). Client shall also be responsible for collection costs.

PRODUCTION TIMELINE

Production Start Date:

Estimated Completion Date:

Client acknowledges that production timelines are estimates and subject to change due to supply, staffing, digitizing approval, or other operational factors. Provider shall notify Client in writing of any material delay.

TERM AND TERMINATION

Agreement Start Date:

Agreement End Date (if applicable):

Termination for Convenience: Either party may terminate this Agreement upon days prior written notice to the other party. Termination will not relieve Client of payment obligations for work performed and non‑refundable fees paid.

CONFIDENTIALITY

Each party shall keep confidential and shall not disclose to any third party any proprietary or confidential information of the other party provided in connection with the services, including but not limited to artwork files, pricing, business processes, and customer lists. Confidential information does not include information that is or becomes publicly known through no breach of this Agreement or is independently developed by the receiving party. The receiving party shall use at least reasonable care to protect the disclosing party's confidential information.

CANCELLATION, RETURNS, AND WARRANTIES

Cancellation by Client after digitizing approval or after production has begun is subject to fees to cover work performed and unrecoverable costs. Returned goods will be accepted only for manufacturing defects directly attributable to Provider and only after prior written authorization. Provider warrants embroidery workmanship for a period of days; this warranty does not cover normal wear, laundering damage, or misuse.

LIMITATION OF LIABILITY

Except for liability arising from gross negligence or willful misconduct, neither party shall be liable to the other for consequential, incidental, special, or punitive damages. Provider's aggregate liability for claims arising out of this Agreement shall not exceed the amount actually paid by Client to Provider under this Order.

GOVERNING LAW; ENTIRE AGREEMENT

Governing Law: The validity, interpretation and performance of this Agreement shall be governed by the laws of the jurisdiction specified by the parties: , without regard to conflicts of law principles.

Entire Agreement: This Order Form and Service Agreement constitutes the entire agreement between the parties with respect to the subject matter and supersedes all prior negotiations, proposals, and representations, whether written or oral. Any modification must be in writing and signed by both parties.

ACKNOWLEDGMENTS

Client acknowledges that color may vary slightly between digital proofs and final embroidery due to thread dye lots. Client further acknowledges responsibility for confirming spelling, placement, and sizing on proofs prior to production. Provider will not be liable for errors approved by Client in writing.

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