Scope of supply
Describe products, services, quantities, and delivery timelines with specific metrics and acceptance criteria to avoid disputes.
A well-drafted Dealer Solutions Agreement reduces operational ambiguity, allocates commercial risk, and protects intellectual property. It establishes service levels and dispute processes and supports compliance with applicable electronic signature laws such as ESIGN (15 U.S.C. ch. 96) and UETA where relevant.
This agreement is prepared and signed by commercial parties involved in supply or channel relationships; multiple internal and external stakeholders will interact with it.
Use this section to identify roles for negotiation, execution, and ongoing contract management.
An owner or authorized officer who signs on behalf of the dealer. This person must have corporate authority to bind the dealership and should confirm billing and tax information before signing.
A vendor representative—often a contracts manager or VP of Sales—who negotiates standard clauses, approves exceptions, and coordinates implementation with operations and support teams.
| Field | Configuration |
|---|---|
| Authentication | Email link or SMS code |
| Signer order | Sequential or parallel |
| Reminders | Automated email reminders |
| Document retention | Automatic archival after completion |
Choose an eSignature platform that supports required authentication, audit logs, and integration with your back-office systems.
Describe products, services, quantities, and delivery timelines with specific metrics and acceptance criteria to avoid disputes.
State pricing, invoicing frequency, late fees, and currency; include remedies for disputed invoices.
Define response times, uptime commitments, and credits or remedies for missed service levels.
Set explicit warranty periods, remedy processes, and limitations of liability.
Include data handling, encryption, breach notification, and any required BAA for healthcare data.
Specify termination for cause, convenience, cure periods, and post-termination transition obligations.
14–30 days typical for standard templates
Allow 3–10 business days for legal and finance review
Electronic signing often completes within 24–72 hours
Begin within agreed lead time after effective date
Invoice on delivery or according to stated milestones
Finalize high-level commercial terms
Draft and circulate the full agreement
Legal and finance sign-off obtained
Document signed; implementation begins
| Document Type | Purpose | Typical scope |
|---|---|---|
| Purchase Order | short-term order | specific goods only |
| Master Services Agreement | ongoing services | broad service relationship |
| License Agreement | ip rights | software or content licensing |
| Dealer Solutions Agreement | channel relationship | pricing, support, resale terms |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |