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Delivery Partner Agreement

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DELIVERY PARTNER AGREEMENT

This Delivery Partner Agreement (the Agreement) is entered into as of Effective Date: by and between Company Name: , Entity Type: , with principal place of business at (\"Company\"), and Delivery Partner Name: , Entity Type: , with address at (\"Delivery Partner\").

RECITALS

WHEREAS, Company operates a platform for soliciting and arranging deliveries of goods to end customers and desires to engage Delivery Partner to perform on-demand delivery services on the terms set forth herein; and

WHEREAS, Delivery Partner represents that Delivery Partner possesses the necessary licenses, registrations, insurance, vehicles, and personnel to perform such delivery services as an independent contractor; and

WHEREAS, the parties wish to set forth their respective rights and obligations with respect to the provision of delivery services.

NOW, THEREFORE, in consideration of the mutual covenants contained herein and other good and valuable consideration, the sufficiency of which is acknowledged, the parties agree as follows:

1. DEFINITIONS

1.1 "Services" means the transportation, pickup, delivery, handling and any ancillary activities described in Section 3 to be performed by Delivery Partner under this Agreement.

1.2 "Customer" means the end user or merchant who requests a delivery through Company's platform or otherwise procured by Company.

2. APPOINTMENT; SCOPE OF SERVICES

2.1 Appointment. Company hereby engages Delivery Partner, and Delivery Partner accepts such engagement, to provide Services as an independent contractor in accordance with the terms and conditions of this Agreement.

2.2 Scope. Delivery Partner shall perform pickups and deliveries of items as directed by Company, including safe handling, timely delivery, and obtaining recipient signatures where required. Detailed operational requirements, service levels and prohibited activities are described in the Service Description below.

3. TERM

3.1 Term. The term of this Agreement shall commence on the Effective Date and continue for an initial period of months unless earlier terminated in accordance with Section 10. Thereafter the Agreement shall renew for successive periods of months unless either party provides written notice of non-renewal at least days prior to expiration.

4. COMPENSATION; PAYMENT

4.1 Fees. Company shall pay Delivery Partner fees for Services performed in accordance with the Fee Schedule attached or as set forth below. Rate per delivery: $

4.2 Payment Terms. Company will remit payment to Delivery Partner on a net basis following Company's receipt of Delivery Partner's invoice and verification of completed Services. Delivery Partner shall submit itemized invoices to:

4.3 Deductions and Chargebacks. Company may deduct amounts for refunds, failed deliveries, damage claims, or penalties resulting from Delivery Partner's breach, gross negligence, or willful misconduct. Company will provide reasonably detailed notice of any deductions.

5. EQUIPMENT, EXPENSES AND INSURANCE

5.1 Equipment and Expenses. Delivery Partner shall supply and maintain all vehicles, phones, fuel and equipment required to perform the Services, unless expressly agreed otherwise in writing. Delivery Partner is solely responsible for all operating expenses.

5.2 Insurance. Delivery Partner shall, at Delivery Partner's expense, maintain automobile liability insurance, commercial general liability insurance, and any statutory workers' compensation insurance as required by applicable law. Minimum limits and certificate requirements:

6. INDEPENDENT CONTRACTOR; NO EMPLOYMENT RELATIONSHIP

6.1 Status. Delivery Partner is an independent contractor and not an employee, agent, franchisee, joint venturer, or partner of Company. Delivery Partner shall control the method and means of performing the Services subject to the terms of this Agreement.

6.2 Taxes and Benefits. Delivery Partner is solely responsible for payment of all federal, state and local taxes, and for providing any benefits to Delivery Partner's employees or subcontractors. Company will not withhold taxes or provide benefits.

7. REPRESENTATIONS AND WARRANTIES

Delivery Partner represents and warrants that (a) Delivery Partner has the full power and authority to enter into and perform this Agreement; (b) all Services will be performed in a professional and workmanlike manner consistent with industry standards; (c) Delivery Partner possesses all licenses, permits and registrations required to perform the Services; and (d) Delivery Partner will comply with all applicable laws, rules and regulations.

8. CONFIDENTIALITY AND DATA

8.1 Confidential Information. Delivery Partner will maintain in confidence and not use or disclose any non-public information of Company or its Customers obtained in connection with this Agreement except as necessary to perform the Services or as required by law.

8.2 Personal Data. To the extent Delivery Partner processes personal data on behalf of Company, Delivery Partner shall process such data only on documented instructions from Company, implement appropriate technical and organizational measures to protect such data, and assist Company in responding to data subject requests and regulatory inquiries.

9. INTELLECTUAL PROPERTY

Delivery Partner hereby assigns to Company all right, title and interest in any deliverables, data or work product created specifically for Company in the performance of the Services. Company grants Delivery Partner a limited, non-exclusive license to any materials provided by Company solely to the extent necessary to perform the Services.

10. INDEMNIFICATION

Delivery Partner shall indemnify, defend and hold harmless Company and its affiliates and their respective officers, directors and employees from and against any claims, liabilities, losses, damages and expenses (including reasonable attorneys' fees) arising out of or relating to (a) Delivery Partner's breach of this Agreement; (b) Delivery Partner's negligence, willful misconduct or unlawful acts; (c) bodily injury, death or property damage caused by Delivery Partner in connection with the Services.

11. COMPLIANCE WITH LAWS

Delivery Partner shall at all times comply with all applicable federal, state and local laws, rules and regulations, including but not limited to transportation, health and safety, hazardous materials, and licensing requirements. Delivery Partner shall be solely responsible for securing and maintaining any permits or licenses required to perform the Services.

12. TERMINATION

12.1 Termination for Convenience. Either party may terminate this Agreement for any reason upon providing days' prior written notice to the other party.

12.2 Termination for Cause. Either party may terminate this Agreement immediately upon written notice if the other party materially breaches this Agreement and fails to cure such breach within days after receipt of written notice specifying the breach.

13. RETURN OF PROPERTY

Upon termination or expiration, each party shall promptly return to the other all confidential information, property, records and materials belonging to the other party, and shall certify in writing that it has complied with this obligation upon request.

14. NOTICES

All notices required or permitted under this Agreement shall be in writing and shall be delivered to the addresses set forth below or such other address as either party may designate by notice. Notice shall be deemed given when delivered personally, sent by nationally recognized overnight courier, or three (3) days after deposit in the U.S. mail, postage prepaid.

15. AMENDMENTS; WAIVER; COUNTERPARTS

Any amendment to this Agreement must be in writing and signed by authorized representatives of both parties. Failure to enforce any provision shall not constitute a waiver of future enforcement. This Agreement may be executed in counterparts, each of which shall be deemed an original and all of which together shall constitute one instrument.

16. GOVERNING LAW; ENTIRE AGREEMENT; SEVERABILITY

This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to its conflict of law principles. This Agreement, together with any exhibits or schedules hereto, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior agreements and understandings. If any provision of this Agreement is held invalid or unenforceable, such provision shall be reformed to the extent necessary to make it enforceable or, if not possible, shall be severed without affecting the validity of the remaining provisions.

17. MISCELLANEOUS

17.1 Assignment. Delivery Partner may not assign this Agreement or any rights or obligations hereunder without Company's prior written consent, which shall not be unreasonably withheld. Company may assign this Agreement to an affiliate or successor without consent.

17.2 Remedies. The parties agree that monetary damages may be an inadequate remedy for certain breaches and that each party shall be entitled to injunctive relief in addition to any other remedies available at law or in equity.

Company Name:

By:

Date:

Delivery Partner Name:

By:

Date:

Enter text✕

What a Delivery Partner Agreement Is and When It’s Used

A Delivery Partner Agreement is a written contract that defines the commercial relationship, responsibilities, insurance and payment terms between a hiring company and an independent delivery partner or driver. It sets scope of services, performance standards, onboarding requirements, confidentiality, indemnities, and termination mechanics so both parties understand obligations and risk allocation. This agreement is commonly used by logistics platforms, retailers, restaurants, and courier services to govern recurring deliveries, one-time assignments, or contractor engagements where operational details and liability must be documented in advance to reduce disputes.

Why a Clear Delivery Partner Agreement Matters

A precise, signed agreement reduces legal and operational risk by documenting payment, insurance, safety standards, and termination rights; it also supports compliance with tax and labor rules under ESIGN (15 U.S.C. ch. 96) and state electronic transaction laws like UETA.

Why a Clear Delivery Partner Agreement Matters

Who Typically Uses or Signs This Agreement

Companies, fleet managers, and independent couriers each have different interests when agreeing to delivery terms.

  • Delivery platforms and marketplaces coordinating large numbers of independent drivers and contractors.
  • Small fleet operators who contract drivers and manage insurance, dispatch, and invoicing.
  • Individual delivery partners or owner‑operators engaging directly with a hiring company.

Match the agreement content to the signer type — independent contractor, small fleet operator, or third‑party logistics provider — to avoid classification or compliance gaps.

Core Sections Every Professional Delivery Partner Agreement Should Include

A complete agreement balances operational detail with legal clarity: define parties, precise services, payment mechanics, insurance and indemnity, performance standards, data handling, and termination rights to minimize disputes and support enforcement.

Parties & Definitions

Identify each party by legal name and define terms used in the agreement to avoid ambiguity and ensure enforceable obligations.

Scope of Services

Specify delivery area, accepted goods, service hours, pickup/dropoff procedures, and performance metrics such as delivery windows and accepted delays.

Compensation

Include pay rates, per‑delivery or per‑mile formulas, payment schedule, invoicing procedure, and any deductions or holdbacks.

Insurance & Indemnity

State minimum insurance limits, certificate requirements, naming of additional insureds, and scope of indemnification for third‑party claims.

Confidentiality & Data

Cover customer data handling, use restrictions, and compliance with applicable privacy or sector rules when personal data is processed.

Term & Termination

Define contract duration, automatic renewals if any, termination for cause or convenience, and notice periods for ending the relationship.

Stepwise Instructions to Complete and Execute the Agreement

Follow these steps to prepare, review, sign, and distribute the Delivery Partner Agreement while preserving an audit trail for compliance.

  • 01
    Prepare Draft: Populate party names, scope, rates, insurance minimums, and effective date.
  • 02
    Attach Supporting Docs: Upload COI, driver license, vehicle registration, and W‑9 or equivalent tax form.
  • 03
    Review & Approve: Legal or operations reviews for liability, tax, and insurance conformity before sending to partner.
  • 04
    Sign and Record: Collect signatures, store executed copy, and log the audit trail for future reference.

How to Configure an Online Signing Workflow for This Agreement

Set up a clear signing sequence, authentication level, and reminders so signatures are tracked and obligations start on the agreed effective date.

Field Configuration
Signing Order Company first | Partner second
Authentication Method Email link with optional SMS code
Expiration Period 30 days before link invalidation
Reminder Schedule 3 reminders: 3, 7, and 14 days

Where to Send the Completed Agreement and Routing Options

After signing, route executed copies to the right teams and systems to support onboarding, insurance tracking, and finance reconciliation.

  • Operations: Onboarding team receives executed contract and schedule details.
  • Risk & Compliance: Receive insurance certificates and background check results for verification.
  • Finance: Accounts payable receives invoice routing and payment terms.
  • Document Repository: Store final PDF and audit trail in a secure record system.

Digital Signing and Platform Integration Considerations

Choose a platform that supports secure eSignatures, audit trails, and integrations with your record systems.

  • Integrations: Salesforce, NetSuite, Google Workspace support
  • Document Formats: PDF, DOCX, and fillable forms supported
  • Security: TLS in transit, AES‑256 at rest

Common Timelines and Processing Expectations

Establish clear due dates for onboarding steps so operations, risk, and finance teams can verify requirements before partners commence deliveries.

Effective Date:

Agreement date sets when performance and insurance obligations begin.

Onboarding Documents Due:

Driver license, COI, and W‑9 typically due within 7–14 days.

Proof of Insurance Deadline:

Provide COI prior to first dispatch; do not permit work without coverage.

First Payment Cycle:

Payments issued per agreed schedule after first invoicing period.

Termination Notice:

Commonly 30 days for convenience termination unless stated otherwise.

Frequent Preparation Errors to Avoid

  • Using informal or ambiguous scope language that leaves delivery windows, territory, and accepted delays undefined and unenforceable.
  • Failing to collect current insurance certificates and verify additional insured endorsements before allowing deliveries to begin.
  • Not aligning payment timing and invoicing requirements with operational reality, causing disputes and delayed payouts.
  • Omitting tax classification details (W‑9/EIN) which can trigger backup withholding or incorrect reporting to the IRS.

Key Risks and Potential Penalties for Incorrect Agreements

Misclassification Risk: Worker misclassification exposure
Insurance Gap: Uninsured claims liability
Late Payment: Contractual penalty or fee
Breach Damages: Compensatory and consequential losses
Tax Reporting: 1099 reporting failures
Regulatory Fines: State labor or vehicle compliance fines

Comparing eSignature Providers for Executing Delivery Partner Agreements

Vendor features and pricing vary by plan; choose a provider that supports audit trails, necessary compliance (HIPAA/BAA if required), and integrations with your systems.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7‑day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
Envelope Cap No cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Real‑world Examples of Digitized Partner Agreements

Organizations across industries use template agreements, automated verification, and eSignature audit trails to speed onboarding and reduce disputes.

Martin Properties

Tim Martin used online execution to streamline contract flow and compliance

  • Quick onboarding and mobile signing supported field operations
  • The online process allowed secure mobile or offline signing, ensuring documents returned quickly and stored with a complete audit trail for later review.

Optica Ventures LLC

Brian Fitzgibbons emphasized ease of use when dealing with partners

  • Simplicity reduced signer friction
  • A straightforward interface made it easier for external partners to sign agreements promptly, improving operational throughput and reducing follow‑up time.

Common Questions About Executing and Managing Delivery Partner Agreements

Answers to frequent questions about electronic signing, notarization, amendments, and recordkeeping for Delivery Partner Agreements.


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