Scope and Deliverables
List specific items to be delivered, formats, revisions allowed, and explicit exclusions so both parties share a clear definition of work.
A clear Primer reduces misunderstandings, helps estimate effort, and documents initial approvals. For legally significant agreements it supports enforceability when combined with signatures and retention that meet ESIGN (15 U.S.C. ch. 96) and state UETA requirements.
Project leads, designers, and client account managers prepare the Primer to align internal teams and external clients.
| Field | Configuration |
|---|---|
| Document upload | Accept PDF and DOCX; require single consolidated file. |
| Signer order | Set sequential routing when approvals depend on prior sign-off. |
| Authentication | Use email link by default; consider SMS or KBA for higher assurance. |
| Reminders | Enable automated reminders at configurable intervals. |
Use platforms that produce tamper-evident signed files, audit trails, and export in common formats for storage and review.
Date proposal is sent to client.
Official start of work and resource allocation.
Intermediate deliverable due dates and acceptance windows.
Date final assets are turned over to client.
Date client confirms acceptance of final deliverables.
Document requirements and exclusions for internal approval.
Iterative design deliveries and client feedback loops.
Complete assets, QA, and prepare handoff materials.
Obtain sign-off and store executed records.
List specific items to be delivered, formats, revisions allowed, and explicit exclusions so both parties share a clear definition of work.
Provide milestone dates, review windows, and acceptance criteria to manage expectations and enable timely invoicing.
State fees, payment schedule, invoicing conditions, and any retainers or expenses that are billable to the client.
Document assumptions, dependencies, and constraints that affect resourcing and timelines to reduce later disagreements.
Identify primary contacts, approvers, and escalation points for both the client and the provider to streamline decision making.
Include effective date, version number, signers and signature dates, and a record of revisions for auditability and archival.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |
The team used a standardized Primer to capture scope and sign-offs across portfolio projects
A property design Primer clarified deliverables across vendors