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Directed Persons Agreement Template

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DIRECTED PERSONS AGREEMENT

Effective Date: . This Directed Persons Agreement (the Agreement) is entered into by and between Principal Name: , Entity Type: , Principal Address: ("Principal"), and Provider Name: , Entity Type: , Provider Address: ("Provider").

RECITALS

WHEREAS, Principal intends to designate certain persons or entities as directed persons to issue instructions or requests to Provider in respect of services, transactions, or deliverables covered by this Agreement; and

WHEREAS, Provider is willing to accept and act upon directions issued by such directed persons in accordance with the terms, conditions and required authentication set forth in this Agreement; and

WHEREAS, the parties wish to record the respective authorities, duties, limitations, and indemnities applicable to actions taken by Provider in reliance upon directions from Directed Persons.

NOW, THEREFORE

In consideration of the mutual covenants contained herein and other good and valuable consideration, the sufficiency of which is acknowledged, the parties agree as follows:

1. DEFINITIONS

1.1 "Directed Persons" means the individuals and entities identified in the Directed Persons List and any additional persons designated in writing by Principal from time to time in accordance with Section 2.2.

1.2 "Instructions" means any written, electronic, telephonic, or other communications from a Directed Person that request, authorize or direct Provider to take, refrain from, or modify any action or service described in this Agreement.

2. APPOINTMENT; SCOPE OF AUTHORITY

2.1 Appointment. Principal hereby directs and authorizes Provider to accept and act upon Instructions issued by Directed Persons with respect to the services and obligations specifically described in this Agreement. Provider shall act in accordance with Instructions so long as such Instructions are authorized under this Agreement and are accompanied by the authentication described in Section 3.

2.2 Changes. Principal may add or remove Directed Persons by delivering written notice to Provider in accordance with Section 12. Such additions or removals shall be effective only upon Provider's receipt of notice and reasonable time to implement verification procedures.

3. AUTHENTICATION; RELIANCE

3.1 Authentication Methods. Provider may rely upon any authentication procedures agreed in writing, including but not limited to signatures, secure electronic tokens, designated email addresses, or telephone verification. Provider's acceptance of any particular form of authentication on one or more occasions shall not obligate Provider to accept the same form thereafter.

3.2 Reliance. Provider shall be entitled to rely conclusively upon Instructions and any documents or communications purporting to be from a Directed Person and authenticated in accordance with this Agreement. Provider shall have no duty to inquire into the authority of any Directed Person beyond the agreed authentication procedures and shall not be liable for any loss, claim, or damage arising from reliance on Instructions given in good faith.

4. DUTIES; STANDARDS OF PERFORMANCE

4.1 Performance. Provider shall perform services in a commercially reasonable manner and in accordance with applicable law. Provider shall use industry-standard procedures to protect Principal's interests when acting on Instructions.

4.2 Limitations. Provider shall not be required to act on Instructions that are ambiguous, unlawful, inconsistent with this Agreement, or that would expose Provider to criminal liability, regulatory sanction, material risk of loss, or material expense.

5. CONFIDENTIALITY

5.1 Confidential Information. Each party agrees to hold confidential and not disclose any information received from the other party and designated as confidential, except as required by law or as necessary to perform under this Agreement. This obligation shall survive termination of this Agreement for a period of five (5) years.

5.2 Permitted Disclosure. Provider may disclose Confidential Information to its legal counsel, auditors, insurers or subcontractors on a need-to-know basis, provided that Provider requires those recipients to keep disclosed information confidential under terms at least as protective as those herein.

6. INDEMNITY AND LIMITATION OF LIABILITY

6.1 Indemnity by Principal. Principal shall indemnify, defend and hold harmless Provider and its officers, directors, employees and agents from and against any and all claims, liabilities, losses, damages, costs and expenses (including reasonable attorneys' fees) arising out of or resulting from Instructions issued by Directed Persons, except to the extent caused by Provider's gross negligence or willful misconduct.

6.2 Limitation of Liability. Except for liability arising from fraud, willful misconduct, or a party's breach of confidentiality or indemnity obligations, neither party shall be liable to the other for consequential, incidental, special or punitive damages, and total aggregate liability shall be limited to direct damages not to exceed the fees paid to Provider under this Agreement in the twelve (12) months preceding the claim.

7. INSURANCE

Provider shall maintain commercially reasonable insurance coverage appropriate to the services provided hereunder, including professional liability/errors and omissions insurance where applicable, and shall provide certificates of insurance upon request by Principal.

8. FEES; PAYMENT

Unless otherwise agreed, Principal shall be responsible for reasonable fees, expenses, and costs incurred by Provider in acting on Instructions, including costs of third-party service providers retained at Principal's direction.

9. RECORDS AND AUDIT

Provider shall retain complete and accurate records of Instructions received and actions taken for a period of not less than three (3) years following the date of such Instruction. Principal may audit such records during normal business hours upon reasonable prior notice and at Principal's expense.

10. TERM; TERMINATION

This Agreement shall commence on the Effective Date and shall continue until terminated by either party upon thirty (30) days' prior written notice to the other party. Either party may terminate this Agreement immediately upon material breach by the other party that remains uncured after ten (10) days' written notice.

11. NOTICES

All notices under this Agreement shall be in writing and delivered by hand, nationally recognized overnight courier, or certified mail, return receipt requested, to the addresses set forth below or to such other address as a party may specify by notice to the other.

12. AMENDMENT; WAIVER; COUNTERPARTS

This Agreement may be amended only by a written instrument executed by both parties. No failure or delay by either party in exercising any right shall operate as a waiver. This Agreement may be executed in counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument.

13. GOVERNING LAW; ENTIRE AGREEMENT; SEVERABILITY

13.1 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction specified by the parties in writing, without regard to conflict of laws principles.

13.2 Entire Agreement. This Agreement, together with any written schedules or attachments executed by the parties, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior oral or written understandings.

13.3 Severability. If any provision of this Agreement is held invalid or unenforceable, such provision shall be reformed to the extent necessary to make it valid and enforceable, or if reformation is not possible, shall be severed, and the remainder of the Agreement shall remain in full force and effect.

14. MISCELLANEOUS

14.1 Assignment. Neither party may assign this Agreement without the prior written consent of the other party, except that either party may assign this Agreement to a successor in interest in connection with a merger, acquisition, or sale of substantially all of its assets provided the assignee assumes all obligations hereunder.

14.2 Relationship of Parties. The parties are independent contractors. Nothing in this Agreement shall be construed to create a partnership, joint venture, agency relationship (except as expressly set forth herein), or employment relationship between the parties.

Principal Printed Name:

By:

Date:

Provider Printed Name:

By:

Date:

Enter text✕

What the Directed Persons Agreement Template Is

A Directed Persons Agreement Template is a legal form used to identify and document which individuals a principal or organization authorizes to act, receive directions, access records, or execute specific tasks on its behalf. The template records names, scope of authority, effective dates, limits, notice and revocation procedures, and signature blocks; it creates an auditable record useful for compliance, internal controls, and dispute prevention across sectors that rely on delegated authority.

Why a Standard Template Matters

A standardized Directed Persons Agreement Template reduces ambiguity about who may act for the principal, creates a reproducible audit trail, clarifies revocation processes, and supports compliance with ESIGN and UETA for electronic execution and industry rules such as HIPAA when protected health information is involved.

Why a Standard Template Matters

Who Typically Prepares and Uses This Template

Typical users include legal counsel, compliance officers, account administrators, and custodial managers who need to designate authorized persons.

  • Legal teams drafting or reviewing authority designations for contracts and corporate records.
  • Compliance officers maintaining auditable lists of personnel allowed to access sensitive records.
  • Finance and account administrators granting transactional access to bank or investment accounts.

The template helps cross-functional teams standardize authorizations, ensure consistent authentication, and streamline updates or revocations across systems.

Core Elements Every Professional Template Should Include

A professional Directed Persons Agreement Template structures the parties, scope, term, limits, revocation process, and signature/authentication requirements to promote clarity, enforceability, and reliable recordkeeping for both paper and electronic execution.

Parties

Identify the principal and each directed person by full legal name, title, organization, and contact details; include employer or relationship context to reduce ambiguity during later verification.

Scope

Define permitted actions (access records, accept notices, instruct vendors), geographic limits, transaction thresholds, and any excluded powers to minimize overbroad authority and unintended consequences.

Effective Term

Specify effective date and expiry or renewal conditions; state whether designation survives incapacity or requires reauthorization after preset intervals to meet record retention and audit needs.

Limitations

Include monetary caps, approval gates, required co-signatures, and prohibited activities; link to governing policy documents or exhibits for precise operational boundaries and escalation procedures.

Revocation

Describe notice method, effective date of revocation, responsibilities for returning access credentials, and record update procedures to ensure revocation is enforceable and auditable under applicable law.

Authentication

Specify permitted signature methods (wet, electronic, digital), authentication level required for e-signing, and any notarization or witness requirements per jurisdiction, including RON where legally acceptable today.

Step-by-Step: Complete and Execute the Template

Follow these sequential steps to complete and execute the Directed Persons Agreement Template correctly, including electronic signing and record retention.

  • 01
    Prepare: Gather identities, IDs, and supporting documents.
  • 02
    Draft: Define scope, limits, and duration precisely.
  • 03
    Authenticate: Confirm identity using agreed authentication method.
  • 04
    Execute: All parties sign and date; store copies.

Recommended Online Workflow Settings

Suggested online workflow settings for completing, routing, and archiving the Directed Persons Agreement using an eSignature platform.

Field Configuration
Authentication SMS code or email link; KBA for high-risk cases
Signing Order Specified signer sequence or parallel signing
Notifications Email reminders at configurable intervals
Archival PDF/A storage with audit trail retention

Platform Requirements for Digital Execution

Digital execution requires a platform that supports secure authentication, tamper-evident records, and exportable audit trails to meet legal and compliance requirements.

  • File Formats: PDF, DOCX, and HTML supported.
  • Integrations: Salesforce, NetSuite, Microsoft 365, Google Workspace.
  • Security: TLS 1.2/1.3 in transit; AES-256 at rest.

Typical Submission and Routing Flow

Routing and submission flow for a Directed Persons Agreement from creation through signature and archival.

  • Upload: Add completed template to system.
  • Place Fields: Insert name, date, signature, and auth fields.
  • Send: Choose signer order and dispatch links.
  • Archive: Save signed PDF and audit report.

Timing, Notifications, and Processing Expectations

Key timing considerations when issuing, signing, recording, and revoking a Directed Persons Agreement in organizational and legal contexts.

Effective Date Entry:

Signer should confirm MM/DD/YYYY; records rely on accurate date.

Notice Periods:

Allow reasonable lead time for notice of designation or revocation.

Processing Time:

Internal review and authentication often take 1–5 business days.

Retention Trigger:

Retention periods start at effective or revocation date.

Regulatory Deadlines:

Follow HIPAA, IRS, and other agency retention and notice rules.

Common Mistakes to Avoid

  • Using vague authority language such as 'as necessary' that fails to define specific actions or monetary limits, creating disputes and operational risk.
  • Failing to require proper identification or authentication for electronic signatures, leaving the designation vulnerable to fraud or denial in audit.
  • Not including revocation instructions or failing to distribute notice of revocation promptly to all relevant parties and systems.
  • Storing signed documents without an audit trail or tamper-evident format, complicating later legal verification or regulatory inspection.

Potential Consequences of an Incorrect or Incomplete Agreement

Contract Disputes: Enforceability challenges
Financial Loss: Unauthorized transfers risk
Regulatory Noncompliance: HIPAA or state fines possible
Identity Fraud: Unverified agents cause liability
Operational Delay: Access blocked during disputes
Litigation Costs: Attorney fees and damages

Pricing and Feature Comparison for eSignature Vendors

Side-by-side vendor comparison focused on pricing and core features relevant to executing Directed Persons Agreements electronically.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes (Premium tier) Yes Yes Yes Limited
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No
Envelope Cap No envelope cap 100 envelopes/user/year Varies by plan Varies by plan Varies by plan

Security and Compliance Essentials

Encryption In Transit: TLS 1.2 and 1.3 protocols for transport encryption.
Encryption At Rest: AES-256 encryption for stored data.
SOC Certification: SOC 2 Type II compliance and report available.
Regulatory Standards: ESIGN, UETA, HIPAA (BAA required), 21 CFR Part 11.
International Privacy: GDPR and EU-U.S. Data Privacy Framework compliance.
Accessibility: WCAG 2.0 Level AA support for accessibility.

Practical Use Cases and Outcomes

Real-world scenarios showing how Directed Persons Agreements help organizations manage authorized agents and protect operations.

Optica Ventures — Live Authorizations

Optica used a standard Directed Persons Agreement template to record authorized signers and delegate transaction permissions on investment accounts.

  • Reduced signing friction for external partners and improved turnaround.
  • Brian Fitzgibbons, COO, Optica Ventures LLC: "The interface is simple and easy-to-use for our team; more importantly, it is just as easy for our customers." The result was fewer follow-ups and faster confirmation of authorized agents.

Tech Data — Global Delegations

A distributor standardized authorization forms to grant procurement and account access to designated employees and agents across global teams.

  • Reduced internal approval cycles and vendor delays.
  • Bob Dutkowsky, CEO, Tech Data, reported: "Tech Data uses airSlate SignNow to improve our internal and external customer service while increasing our speed to revenue." This led to clearer agent records and faster onboarding.

Best Practices to Keep the Agreement Useful and Enforceable

Practical tips to ensure Directed Persons Agreements are accurate, enforceable, and integrated with operational controls and audits.

Use precise authority language and limits
Avoid open-ended phrases; enumerate specific actions, monetary thresholds, and geographical or temporal limits. Clear limits reduce operational risk, prevent overreach, and simplify audits. Reference governing policies or exhibits when relevant to maintain consistent interpretation across departments.
Require signer identity verification and authentication methods
Specify acceptable identity checks (state ID, passport, KBA, SMS MFA) and evidence to be captured at signing. Strong authentication reduces fraud risk and strengthens admissibility in disputes; document the chosen method and preserve audit metadata.
Document explicit revocation and notice procedures
Set the method, recipient list, and effective date for revocations. Require return or deactivation of credentials and notify third parties or custodians. Retain revocation records with timestamps and proof of delivery to reduce reliance disputes.
Archive executed copies with full audit trail
Store executed copies in tamper-evident format (PDF/A) with the full audit trail: signer identity, IP address, timestamps, and authentication method. Maintain retention per regulatory requirements and ensure rapid retrieval for regulatory responses or litigation.

Representative Signer and Approver Profiles

Authorized Signer

An individual designated to act on behalf of the principal for specified tasks. They must provide identification, acknowledge limits of authority, and, where required, sign to accept designation. Their acceptance strengthens attribution and reduces later disputes.

Compliance Officer

Responsible for approving the template, verifying identity proofing procedures, and maintaining the register of directed persons. They coordinate revocation notices, oversee retention policy compliance, and ensure templates meet industry-specific legal and regulatory requirements.

Frequently Asked Questions and Practical Answers

Answers to frequent questions about completing, signing, and storing a Directed Persons Agreement using electronic workflows and authentication methods.


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