Scope of Services
List prenatal visits, labor support hours, postpartum visits, education sessions, and any exclusions to avoid scope creep.
A written contract protects both client and doula by defining services, fees, cancellation policies, and emergency procedures; it also documents consent and provides evidence of agreed responsibilities under ESIGN (15 U.S.C. ch. 96) and state electronic transaction laws such as UETA.
Clear roles and a signed agreement help planners, payers, and health providers understand who is responsible for which tasks and when services begin and end.
| Field | Configuration |
|---|---|
| Signing Order | Specify doula first, client second |
| Authentication | Email link plus optional SMS code |
| Reminder Schedule | Auto-reminders at 3 and 7 days |
| Audit Trail | Capture IP, timestamp, and actions |
Ensure your chosen provider can produce an unalterable signed file and retains a tamper-evident audit record for dispute resolution.
List prenatal visits, labor support hours, postpartum visits, education sessions, and any exclusions to avoid scope creep.
Detail deposit amount, balance due, accepted payment methods, refundable portions, and consequences for late payments.
Specify notice periods, refunds, rescheduling rules, and conditions under which services may be terminated.
Describe backup doula arrangements, transfer procedures, and procedures if medical complications occur.
State handling of personal and health information and whether a HIPAA release or BAA is required for health record exchange.
Limitations of liability, indemnity clauses, and client responsibilities (e.g., following medical advice).
A small doula co-op standardized services across five doulas to limit disputes
An independent doula added explicit payment and refund terms to a template
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes (Business Premium) | Varies by plan | Varies by plan | Yes | Varies by plan |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
Enter deposit amount and due date when booking services.
Specify final payment deadline, e.g., 2 weeks before due date.
State required notice period for refunds or credits.
Define how many days a session may be rescheduled.
Indicate who keeps signed copies and for how long.