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Doula Service Contract

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DOULA SERVICE CONTRACT

This Doula Service Contract (the Agreement) is made this day of , by and between Client Name: (Client) and Doula Name: (Doula).

RECITALS

WHEREAS, Client desires to engage Doula to provide prenatal, labor, birth, and postpartum support services as described in this Agreement; and

WHEREAS, Doula represents that she has training, experience, and the ability to provide non-medical support, advocacy, education, and comfort measures in connection with childbirth and the postpartum period; and

WHEREAS, the parties wish to set forth their mutual rights and obligations regarding the scope of services, fees, responsibilities, and limitations of liability.

NOW, THEREFORE, in consideration of the mutual promises and covenants contained herein, the parties agree as follows:

1. SERVICES

1.1 Scope. Doula will provide non-medical support services including prenatal consultations, continuous labor and birth support, and postpartum visits as specified below. Doula shall not perform medical procedures, diagnose medical conditions, or prescribe treatment.

1.2 Included Services (select all that apply):





2. TERM AND LOCATION

2.1 Term. This Agreement commences on the date set forth above and continues until completion of the services described herein, including any agreed postpartum period, unless earlier terminated in accordance with this Agreement.

2.2 Estimated Due Date:

3. FEES AND PAYMENT

3.1 Fees. Client agrees to pay Doula a total fee of $ for the services set forth in this Agreement, subject to the deposit, payment schedule, and cancellations provisions below.

3.2 Deposit. A non-refundable deposit of $ is due to secure Doula's availability. The deposit shall be applied toward the total fee.

3.3 Late Payments. Any balance not paid when due shall bear interest at a rate of 1.5% per month or the maximum permitted by law, whichever is less; Client is responsible for reasonable collection costs and attorney fees incurred by Doula in collecting overdue amounts.

4. CANCELLATION, RESCHEDULING, AND REFUND

4.1 Client Cancellation. If Client cancels services more than days before the estimated due date or scheduled service, Doula will retain the deposit only. If Client cancels within that period, Client remains responsible for a cancellation fee equal to of the total fee, unless otherwise agreed in writing.

4.2 Doula Cancellation. If Doula cancels (other than for force majeure), Doula will refund all fees paid and use reasonable efforts to refer a comparable provider. Doula's liability for cancellation shall be limited to refund of fees paid.

4.3 Rescheduling. Parties agree to make reasonable efforts to reschedule prenatal or postpartum visits. Labor support is not subject to rescheduling.

5. CLIENT RESPONSIBILITIES

5.1 Cooperation. Client shall provide accurate medical information, timely notice of changes to the estimated due date, and the cooperation necessary for Doula to perform the services. Client acknowledges that decisions regarding medical care are made by Client and Client's medical providers.

6. CONFIDENTIALITY AND PRIVACY

6.1 Confidential Information. Doula shall keep confidential all personal and health information provided by Client, except as required by law, subpoena, or to prevent imminent harm. Doula may disclose de-identified case information for training or supervision purposes provided Client identity is not disclosed.

7. LIABILITY; INDEMNIFICATION

7.1 No Medical Liability. Doula is not a medical professional. Client acknowledges that Doula does not provide medical care and that Client must follow instructions of licensed medical personnel.

7.2 Limitation of Liability. Doula's liability to Client for any claim arising out of or related to this Agreement, whether in contract, tort, or otherwise, shall be limited to the total fees paid by Client to Doula under this Agreement.

7.3 Indemnification. Client shall indemnify, defend and hold Doula harmless from and against any claims, liabilities, losses, damages, costs and expenses (including reasonable attorney's fees) arising from Client's breach of this Agreement, the acts or omissions of Client, or Client's failure to disclose material medical information.

8. INDEPENDENT CONTRACTOR

8.1 Relationship. Doula is an independent contractor. Nothing in this Agreement creates an employer-employee relationship, partnership, agency, or joint venture between the parties. Doula is solely responsible for all taxes, insurance, and other obligations associated with her services.

9. MEDICAL DISCLAIMER AND EMERGENCY

9.1 Medical Disclaimer. Doula does not provide medical care, and nothing in this Agreement shall be construed as medical advice. Client agrees to seek appropriate medical attention for any health concerns and to follow the advice of licensed healthcare providers.

9.2 Emergency. In the event of an emergency, Doula may call emergency medical services and will cooperate with medical personnel. Client authorizes Doula to make reasonable decisions in an emergency to secure assistance if Client is unable to do so.

10. MEDIA RELEASE

10.1 Recordings and Images. Client grants Doula permission to take photographs or recordings only with Client's express consent. Client may indicate consent below.

11. NOTICES

11.1 All notices required or permitted under this Agreement shall be in writing and delivered to the addresses below or to other addresses designated by written notice.

12. MISCELLANEOUS

12.1 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the state selected by the parties:

12.2 Entire Agreement. This Agreement constitutes the entire agreement between the parties regarding the subject matter and supersedes all prior agreements, understandings, and representations, whether written or oral.

12.3 Severability. If any provision of this Agreement is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

12.4 Amendments; Waiver. Any amendment to this Agreement must be in writing and signed by both parties. Failure to enforce any provision shall not constitute a waiver of that provision.

12.5 Counterparts. This Agreement may be executed in counterparts, each of which shall be deemed an original and all of which together shall constitute one instrument.

Client:

By:

Date:

Doula:

By:

Date:

Enter text✕

What a Doula Service Contract Covers

A Doula Service Contract is a written agreement between a birth assistant (doula) and a client that documents the scope of prenatal, birth, and postpartum support, fees, scheduling, limits of liability, confidentiality, and cancellation terms. The contract clarifies expectations for both parties, sets payment and communication terms, and creates a record of consent and professional obligations. While not always required by law, a clear contract reduces disputes, supports professional conduct, and can be executed electronically under U.S. e‑signature laws where permitted.

Why use a formal contract for doula services

A written contract protects both client and doula by defining services, fees, cancellation policies, and emergency procedures; it also documents consent and provides evidence of agreed responsibilities under ESIGN (15 U.S.C. ch. 96) and state electronic transaction laws such as UETA.

Why use a formal contract for doula services

Who typically completes a Doula Service Contract

Clear roles and a signed agreement help planners, payers, and health providers understand who is responsible for which tasks and when services begin and end.

  • Independent doulas and small practices — to set professional terms and protect liability.
  • Doula agencies — to standardize service levels across subcontracted doulas.
  • Expectant parents or primary caregivers — to confirm services, costs, and emergency contacts.

Step-by-step: completing the Doula Service Contract

Follow this ordered checklist to finish and preserve the agreement accurately before services begin.

  • 01
    Prepare Document: Draft or load the template with company and client details.
  • 02
    Confirm Scope: Review services, dates, and on‑call expectations with the client.
  • 03
    Agree Fees: Record deposit, total fee, and refund or transfer policies.
  • 04
    Sign and Store: Execute signatures (electronic or wet), then save a copy for both parties.

How eSigning and exchange typically works

Electronic workflows speed signature collection while preserving an audit trail; use clear signer order and authentication appropriate to the document's sensitivity.

  • Upload and Place Fields: Insert signature, initials, and date fields on the final page.
  • Add Signers: Enter signer emails and set signing order or allow parallel signing.
  • Authenticate Signers: Choose email, SMS code, or stronger verification for attribution.
  • Complete and Archive: Signed copies and an audit trail are generated and stored securely.

Recommended online workflow settings

Configure these settings in your eSignature tool to ensure consistent execution and compliance.

Field Configuration
Signing Order Specify doula first, client second
Authentication Email link plus optional SMS code
Reminder Schedule Auto-reminders at 3 and 7 days
Audit Trail Capture IP, timestamp, and actions

Digital signing and platform considerations

Ensure your chosen provider can produce an unalterable signed file and retains a tamper-evident audit record for dispute resolution.

  • File Types: PDF, DOCX
  • Integrations: Google Workspace, Microsoft 365
  • Security: TLS in transit, AES-256 at rest

Key contract elements every Doula Service Contract should include

Include clear, concise provisions to manage expectations, payment, and risk — each element below is standard and enforceable when signed.

Scope of Services

List prenatal visits, labor support hours, postpartum visits, education sessions, and any exclusions to avoid scope creep.

Fee Structure

Detail deposit amount, balance due, accepted payment methods, refundable portions, and consequences for late payments.

Cancellation Policy

Specify notice periods, refunds, rescheduling rules, and conditions under which services may be terminated.

Emergency & Backup Care

Describe backup doula arrangements, transfer procedures, and procedures if medical complications occur.

Confidentiality

State handling of personal and health information and whether a HIPAA release or BAA is required for health record exchange.

Liability & Indemnity

Limitations of liability, indemnity clauses, and client responsibilities (e.g., following medical advice).

Essential client and case details to capture

Client Contact: Phone and email
Emergency Contact: Name and phone
Expected Due Date: MM/DD/YYYY
Medical Provider: Clinic name and phone
Allergies/Medical Notes: Concise list
Payment Details: Payment method and billing address

Common errors when preparing a doula contract

  • Vague service descriptions that leave essential tasks undefined, causing later disputes over responsibilities and billable time.
  • Failing to document backup coverage, resulting in no clear substitute when a doula becomes unavailable during the on‑call period.
  • Using unsigned or initialed pages without a clear final signature block and execution date, which weakens enforceability.
  • Not specifying payment timing and refund rules, which makes collecting balances and handling cancellations inconsistent.

Potential legal and financial risks

Unsigned Agreement: Enforceability risk
Ambiguous Scope: Dispute and unpaid fees
Missing Insurance: Liability exposure
HIPAA Noncompliance: 45 CFR §164.530(j)
Improper eSign: Lack of signer attribution
Late Payment: Collection costs

Real-world examples of contract use

These compact case narratives show how clauses resolve common issues and document expectations for care and payment.

Community Doula Practice

A small doula co-op standardized services across five doulas to limit disputes

  • A single backup policy ensured coverage
  • After adoption, scheduling conflicts dropped and clients received consistent onboarding and written emergency procedures.

Independent Doula

An independent doula added explicit payment and refund terms to a template

  • A 30% deposit clarified commitment
  • When a client canceled late, the contract supported retaining the deposit and arranging a transferable credit.

Sample eSignature vendor pricing and compliance snapshot

Compare basic pricing and feature availability for common eSignature providers; signNow appears first as a platform option that supports legally binding eSignatures and HIPAA workflows when required.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by plan Varies by plan Varies by plan Varies by plan
Bulk Send Yes (Business Premium) Varies by plan Varies by plan Yes Varies by plan
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Timeframes to include in the contract

Specify clear deadlines for deposits, notice periods, and delivery of postnatal visits to avoid misunderstandings.

Deposit Due:

Enter deposit amount and due date when booking services.

Balance Payment:

Specify final payment deadline, e.g., 2 weeks before due date.

Cancellation Notice:

State required notice period for refunds or credits.

Reschedule Window:

Define how many days a session may be rescheduled.

Record Retention:

Indicate who keeps signed copies and for how long.

Practical tips for accurate and efficient completion

These operational tips help reduce friction, ensure enforceability, and streamline client onboarding.

Use clear, plain language
Write concise service descriptions and avoid legalese so clients understand obligations and deliverables without ambiguity.
Require signatures before services start
Collect the signed contract and deposit prior to the on‑call period to confirm acceptance and reduce no‑shows.
Keep copies in two places
Store signed PDFs in secure cloud storage and maintain a local backup to support audits and dispute resolution.
Review annually
Update contract language for pricing, local law changes, and lessons learned from client experience.

Frequently asked questions about the Doula Service Contract

Answers address common practical and legal questions encountered when preparing, signing, and storing doula agreements.


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