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Drapery Order Form

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DRAPERY ORDER FORM & SERVICE AGREEMENT

Agreement Date:

Parties

WHEREAS

WHEREAS, Contractor is engaged in the business of manufacturing, supplying, and installing custom drapery, window treatments, and related hardware; and

WHEREAS, Client desires to purchase custom drapery products and, if selected, installation services from Contractor on the terms and conditions set forth in this Agreement; and

NOW, THEREFORE, in consideration of the mutual covenants contained herein and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows:

Scope of Work

Contractor shall design, fabricate, finish, deliver and, if selected, install the drapery and related window treatments described in the Order Details below in accordance with the specifications agreed by the parties. Final fabrication shall proceed only after Client approval of measurements, fabric swatches, headings and hardware selections.

Order Details

Fabric:    Color / Pattern:

Heading Style:    Lining:

Payment Terms

Total Contract Price:

Deposit Amount (non-refundable except as stated):    Deposit Due By:

Balance Due:    Balance Due By:

Payment Schedule / Milestones:

Late Payment: If Client fails to pay any undisputed amount when due, Client shall pay a late fee of per month on the overdue amount, compounded monthly, and Contractor may suspend fabrication or installation until payment is current.

Accepted Payment Methods:

Term and Termination

Term Commencement Date:    Expected Completion Date:

Either party may terminate this Agreement for material breach by the other party if the breaching party fails to cure such breach within days after written notice. Termination by Client after fabrication has begun may result in forfeiture of the deposit and payment for work performed to date.

Cancellation Fee (if applicable):

Confidentiality

Each party shall keep confidential and not disclose to third parties any non-public business information or trade secrets of the other party learned in connection with this Agreement, except as required to perform obligations hereunder or as required by law. This obligation shall survive termination of the Agreement for a period of two (2) years.

Shipping, Installation & Acceptance

Installation Required:

Lead Time: Fabrication lead time is estimated at weeks from receipt of deposit and approved measurements. Client acknowledges lead times are estimates and may be extended for force majeure, supplier delays or change orders.

Final Acceptance: Client shall inspect and accept or report visible defects within 5 business days of delivery or installation. Failure to timely report defects shall constitute acceptance of the goods.

Warranty & Returns

Contractor warrants workmanship for a period of months from installation. Fabric warranties are limited to manufacturer coverage. This warranty does not cover damage from misuse, exposure, alterations, or normal wear and tear. Custom goods are non-returnable except for manufacturing defects.

Governing Law; Entire Agreement

Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of without regard to conflict of law principles.

Entire Agreement: This Agreement, together with any written attachments, accepted change orders and approved specifications, constitutes the entire agreement between the parties relating to the subject matter hereof and supersedes all prior discussions, proposals and agreements. Any modification must be in writing and signed by both parties.

Special Instructions

By signing below, the parties acknowledge that they have read, understand and agree to be bound by the terms and conditions of this Drapery Order Form & Service Agreement, including the Scope of Work, Payment Terms and Termination provisions.

Contractor (Company):

By:

Date:

Client Name:

By:

Date:

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What a Drapery Order Form Is and When to Use It

A Drapery Order Form is a structured document used to record customer specifications, measurements, fabric choices, hardware, delivery and installation details, pricing, and payment terms for custom drapery orders. It converts conversations and on-site measurements into a reproducible record that suppliers, installers, and customers can rely on. The form helps reduce measurement errors, clarifies responsibilities, tracks deposit and balance schedules, and creates a baseline for production scheduling, returns, and warranty claims.

Why a Clear Drapery Order Form Matters for Accuracy and Compliance

A complete Drapery Order Form reduces rework, prevents fit issues, and documents purchase terms for both parties. When signed electronically, the form is legally enforceable under the federal ESIGN Act (15 U.S.C. ch. 96) and applicable state UETA statutes; New York relies on its ESRA framework (NY State Tech Law §301–309). Accurate records also support tax reporting and warranty claims.

Why a Clear Drapery Order Form Matters for Accuracy and Compliance

Who Typically Prepares and Signs a Drapery Order Form

The Drapery Order Form is completed by the sales representative, installer, or design consultant and signed by the customer to confirm specifications.

  • Design professionals and interior decorators: Record fabric codes, lining options, and installation preferences for custom projects.
  • Retail sales staff and fabricators: Capture order numbers, lead times, and production notes to schedule manufacturing.
  • Homeowners and property managers: Confirm measurements, delivery windows, payment method, and acceptance of final work.

Clear role assignment speeds production, reduces disputes, and establishes who is responsible for final measurements, payments, and installation coordination.

Essential Sections to Include on a Professional Drapery Order Form

A well-structured order form standardizes intake and reduces manual follow-up; include sections for parties, measurements, materials, pricing, schedule, and signatures.

Customer

Full legal name, billing contact, phone, and email so invoicing and delivery are sent correctly.

Project Location

Street address and room identifiers to avoid installation at the wrong site or unit number.

Measurements

Provide finished window width, drop, mounting type, and tolerance instructions for accurate fabrication.

Fabric & Trim

Fabric code, color, lining, header style, and any interlining or special treatments required for production.

Pricing

Itemized costs: fabric, labor, hardware, delivery, installation, and tax or fee line items.

Signatures

Customer signature, date, and company representative signature with printed names and roles.

Required Fields to Capture on Every Drapery Order Form

Customer Name: Full legal name
Contact Details: Phone number and email
Shipping Address: Street, city, state, ZIP
Measurements: Width and drop per opening
Fabric Choice: Code, color, and finish
Payment Terms: Deposit, balance, payment method

Step-by-Step: Completing the Drapery Order Form

Follow these steps in order: verify identity, confirm measurements with the customer, record fabric details, calculate price and taxes, collect deposit, and obtain signatures.

  • 01
    Verify Customer: Confirm name and contact information for records.
  • 02
    Confirm Measurements: Re-measure openings and note mounting method.
  • 03
    Record Materials: Select fabric codes, lining, and hardware.
  • 04
    Sign and Date: Collect customer signature and date of acceptance.

How to Customize and Complete the Form Online

Configure a digital workflow to capture fields, route for approval, and store signed copies for production and compliance.

Field Configuration
Measurement Fields Require numeric validation and units (inches)
Fabric Selector Use a dropdown linked to SKU codes
Signature Field Enable timestamp and signer email capture
Notification Rules Email confirmation to customer and production team

Digital Signing, Integrations, and File Formats

Choose a platform that supports PDF and DOCX templates, audit trails, and common integrations used in supply chains and CRM systems.

  • File Formats: PDF and DOCX supported
  • Integrations: Salesforce, NetSuite, Google Workspace
  • Authentication: Email, SMS, or stronger MFA

Where to Send or Submit a Completed Drapery Order Form

A signed form should be routed to production, accounts receivable, and the installation scheduler; store a copy in the customer file and your ERP or CRM.

  • Production: Send finalized specs to fabrication team.
  • Accounts Receivable: Forward order with deposit information for invoicing.
  • Scheduling: Add installation dates to calendar and crew schedule.
  • Customer Copy: Provide signed copy for customer records.

Typical Timelines, Deadlines, and Processing Expectations

Set clear milestones for measurement confirmation, deposit receipt, production lead time, shipping, and installation to align expectations.

Measurement Confirmation Deadline:

Customer confirms measurements within 48–72 hours

Deposit Due:

Deposit due on order acceptance, typically 30%–50%

Production Lead Time:

Custom drapery commonly requires 2–8 weeks depending on complexity

Shipping Estimate:

Ship within lead time plus transit; specify carrier and tracking

Installation Window:

Schedule installation date and confirm arrival time with customer

Common Mistakes to Avoid When Preparing a Drapery Order Form

  • Recording width as fabric width rather than finished width leads to products that do not fit the opening and require costly remakes or adjustments.
  • Failing to note mounting type (inside, outside, ceiling) causes mismatches between hardware and finished drapery, delaying installation and increasing labor costs.
  • Using ambiguous fabric names or shorthand without SKU references results in color or texture mismatches and potential reorders for correct material.
  • Not capturing installation constraints or site access information (stairs, elevators, narrow doorways) can lead to failed installations and additional trip charges.

Risks of Incomplete or Incorrect Drapery Orders

Delivery Delay: Production delays
Incorrect Fit: Remake and extra cost
Return Costs: Customer return fees
Tax Exposure: Incorrect sales tax
Cancellation Fees: Nonrefundable deposits possible
Dispute Risk: Potential contract claims

Real-World Examples of Drapery Order Forms in Use

These short examples illustrate how the form captures project details and prevents common problems during production and installation.

Residential Renovation

A homeowner orders custom drapery for living room windows with on-site measurements recorded by a designer

  • Measurements double-checked on-site
  • The recorded specs and signed approval reduced rework and ensured installation matched the homeowner's schedule and preferences, avoiding an extra service call.

Commercial Fit-Out

A property manager places a bulk order for office drapery across three floors using identical fabric SKUs

  • Production grouped by SKU and delivery location
  • Centralized documentation and electronic sign-off streamlined fabrication, lowered per-item cost, and coordinated multi-location installation efficiently.

Practical Tips for Accurate and Efficient Drapery Orders

Adopt these practices to lower errors, speed production, and improve customer satisfaction.

Double-Verify Measurements Before Finalizing
Re-measure openings in two positions and note variance. Record tolerance and mounting type to reduce remakes and avoid disputes about fit and finishing.
Use SKU Codes and Photographs for Fabric Selection
Attach vendor SKU, dye lot, and a photo of the selected fabric; document lining and interlining choices to prevent color or texture mismatches.
Clarify Payment and Cancellation Terms
State deposit percentage, balance due, cancellation penalties, and when refund applies to align customer expectations and protect cash flow.
Maintain a Signed Digital Record with Audit Trail
Capture signer identity, timestamp, and IP or authentication method to support enforceability and simplify future warranty or tax inquiries.

Typical eSignature Vendor Pricing and Capability Comparison

Comparison of starting prices, trial availability, bulk send, audit trail, HIPAA support, and envelope limits across common eSignature vendors. signNow is listed first per vendor-comparison conventions.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies by vendor Varies by vendor Varies by vendor Varies by vendor
Bulk Send Available on select plans Available Available Available Available
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Frequently Asked Questions About Drapery Order Forms

Answers to frequent questions about e-signing, measurements, cancellations, and post-order changes for Drapery Order Forms.


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