Establishing secure connection…Loading editor…Preparing document…

Dropship Agreement

This template is fully customizable. Edit the text, fill out the fields, and send it for signature. Give it a try!

DROPSHIP AGREEMENT

This Dropship Agreement (the Agreement) is entered into as of Effective Date: by and between Supplier Name: and Retailer Name: .

Recitals

WHEREAS, Supplier engages in the manufacture, distribution, or supply of certain products listed in Exhibit A and is willing to accept orders placed by Retailer for direct shipment to Retailer's customers pursuant to the terms set forth herein; and

WHEREAS, Retailer operates an online and/or physical retail business and desires Supplier to fulfill Retailer's customer orders by shipping products directly to Retailer's customers under Retailer's brand and order instructions.

WHEREAS, the parties desire to set forth their agreement concerning order handling, pricing, shipping, returns, confidentiality, and related matters.

1. Scope of Work

Supplier shall receive orders transmitted by Retailer, process such orders, pack Products, and ship Products directly to Retailer's customers in accordance with Retailer's order instructions and quality standards. Supplier shall not substitute products without Retailer's prior written consent. Supplier will maintain an up-to-date inventory feed and promptly notify Retailer of stock-outs or discontinued items.

2. Orders and Fulfillment

Order Acceptance: All orders placed by Retailer are subject to acceptance by Supplier. Supplier shall accept or reject orders within business days of receipt. Accepted orders will be fulfilled in accordance with shipping timelines below.

3. Pricing and Payment Terms

Pricing: Retailer shall pay Supplier for Products at the prices agreed in writing or as specified in the product price list. The parties agree that Supplier's wholesale price or commission is: per unit or as otherwise set forth in the parties' price schedule.

Late Payment: Any undisputed amount not paid when due shall accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. In addition, Supplier may assess a late fee of per month on overdue amounts.

4. Shipping; Title; Taxes

Shipping Responsibility: Supplier shall ship items FOB Supplier's facility unless otherwise agreed in writing. Risk of loss and title to Products shall pass to Retailer's customer upon delivery to the carrier at Supplier's facility unless the parties agree otherwise in writing.

Taxes: Retailer is responsible for collecting and remitting applicable sales and use taxes with respect to retail sales to end customers unless Supplier is legally required to collect such taxes. Each party shall comply with applicable tax laws and provide reasonable cooperation for tax reporting.

5. Returns, Refunds and Defects

Returns: Returns shall be handled in accordance with the parties' return policy set forth below. Supplier shall accept returns for defective or incorrect items at Supplier's expense. For returns initiated for other reasons, the parties may agree to a restocking fee of which will be deducted from any refund due to Retailer.

6. Confidentiality

Each party acknowledges that in connection with this Agreement it may receive Confidential Information of the other party. "Confidential Information" means non-public information designated as confidential or that reasonably should be understood to be confidential given its nature. The receiving party shall: (a) use Confidential Information solely for performance under this Agreement; (b) restrict disclosure to employees, agents, or subcontractors who need to know and who are bound by confidentiality obligations at least as protective as those herein; and (c) protect Confidential Information using at least the same degree of care it uses to protect its own confidential information, but no less than reasonable care. Confidential Information does not include information that is or becomes public through no fault of the receiving party, was already in the receiving party's possession without restriction, or is independently developed without use of the other party's Confidential Information.

7. Warranties; Indemnification; Insurance

Supplier represents and warrants that (i) all Products shipped pursuant to this Agreement shall conform to the product descriptions provided to Retailer, (ii) Products shall be free from material defects in materials and workmanship under normal use, and (iii) Supplier shall comply with all applicable laws and regulations concerning the manufacture, packaging and labeling of Products. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH HEREIN, EACH PARTY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.

Indemnification: Each party (the Indemnitor) shall indemnify, defend and hold harmless the other party (the Indemnitee) from and against any third party claims, liabilities, damages, losses and expenses (including reasonable attorneys' fees) arising out of the Indemnitor's negligence, willful misconduct, breach of this Agreement, or violation of law.

8. Term and Termination

Term: This Agreement shall commence on Start Date: and, unless earlier terminated as provided herein, continue until End Date: .

Either party may terminate this Agreement for convenience upon days' prior written notice to the other party. Either party may terminate immediately for material breach by the other party that remains uncured for thirty (30) days after written notice or immediately for insolvency, bankruptcy, or cessation of business operations.

9. Miscellaneous Provisions

Assignment: Neither party may assign this Agreement or any rights or obligations hereunder without the other party's prior written consent, except to an affiliate or in connection with a sale of substantially all of its assets or equity provided the assignee assumes the assigning party's obligations.

Relationship of the Parties: The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, employment relationship, or agency relationship for any other purpose.

Notices: All notices required or permitted under this Agreement shall be in writing and delivered to the addresses below or to such other address as either party may designate by written notice in accordance with this paragraph.

10. Entire Agreement

This Agreement, together with any Exhibits or written amendments executed by both parties, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior and contemporaneous oral or written agreements, representations, and understandings. Any amendment or modification must be in writing and signed by authorized representatives of both parties.

Severability: If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect and such invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the parties' original intent.

Supplier (Print Name):

By:

Date:

Retailer (Print Name):

By:

Date:

Enter text✕

What a Dropship Agreement Is and when it matters

A Dropship Agreement is a commercial contract that sets terms between a retailer (or marketplace) and a supplier who ships goods directly to the retailer's end customers. It allocates responsibilities for order processing, inventory availability, shipping methods, risk of loss, returns and refunds, product pricing, and payment terms. Typical clauses cover lead times, minimum order quantities, packaging and labeling, indemnity for defective goods, insurance requirements, and intellectual property use for product listings. The agreement governs ongoing transactions and clarifies each party's operational and financial obligations.

Why a clear Dropship Agreement protects both parties

A written Dropship Agreement reduces disputes by defining fulfillment responsibilities, payment timing, and liability allocation. It helps ensure consistent customer experience, protects against unexpected costs, and creates measurable service expectations between retailer and supplier.

Why a clear Dropship Agreement protects both parties

Who typically signs and relies on a Dropship Agreement

Retailers, marketplaces, and suppliers use dropship contracts to formalize order routing, fulfillment, and revenue sharing; roles vary by company size and sales channel.

  • E-commerce retailers that do not hold inventory and need supplier commitments for timely shipping and returns.
  • Suppliers or manufacturers that accept direct shipment to end customers and require payment and liability terms.
  • Marketplaces and drop-ship integrators coordinating multiple suppliers under consistent service-level expectations.

The agreement creates a scalable, auditable relationship that supports predictable operations and helps comply with tax, consumer protection, and logistics obligations.

Step-by-step: completing a Dropship Agreement

Use this sequential checklist to prepare, review, and finalize a dropship contract with minimal delays.

  • 01
    Prepare draft: Collect party legal names, product list, and pricing.
  • 02
    Negotiate terms: Agree on lead times, returns, and indemnities.
  • 03
    Review compliance: Confirm tax treatment, product safety, and data obligations.
  • 04
    Sign and execute: Obtain authorized signatures and record the executed copy.

Typical operational flow governed by the agreement

A dropship workflow links order capture, fulfillment instruction, shipment, and reconciliation; the contract defines responsibilities at each step.

  • Order placement: Retailer sends order with shipping details to supplier.
  • Order acceptance: Supplier confirms inventory and estimated ship date.
  • Fulfillment: Supplier packs and ships directly to the end customer.
  • Reconciliation: Parties match invoices, returns, and payouts.

Configuring a digital dropship workflow

Map the document fields and automated steps needed to run dropship orders reliably and reduce manual handoffs.

Field Configuration
Order ID mapping Auto-populate unique order numbers between systems.
Shipping address validation Enable address verification before fulfillment.
Carrier selection rules Set preferred carriers and fallback options.
Payment routing Define how platform fees and supplier payouts are calculated.

Digital delivery and e-signature considerations

Choose an eSignature and workflow platform that supports required authentication, audit trails, and file formats.

  • File formats: PDF or DOCX recommended
  • Integrations: CRM and ERP connectivity
  • Authentication: Email, SMS, or stronger

Confirm the platform meets regulatory needs (ESIGN/UETA) and supports integrations such as Salesforce, NetSuite, Google Workspace, and cloud storage for automated recordkeeping.

Essential clauses every Dropship Agreement should include

A professional dropship contract contains operational, financial, and legal provisions that reduce ambiguity and allocate risk clearly between parties.

Order and acceptance

Define how orders are submitted, confirmation timelines, and conditions for refusal to prevent fulfillment disputes and backorders.

Shipping and delivery

Specify carrier selection, shipping methods, shipment notification, tracking requirements, and who bears shipping costs and risk of loss.

Pricing and payment

Detail product pricing, fees, invoicing cadence, chargebacks, deductions, and settlement process including currency and taxes.

Returns and refunds

Set return authorization process, who pays return shipping, restocking policies, and how refunds or credits are issued.

Warranty and indemnity

Allocate responsibility for defective products, product recalls, third-party claims, and defense/indemnity procedures.

Termination and transition

Describe termination triggers, notice periods, outstanding order handling, and data or inventory transition obligations.

Key operational and compliance data to record

Supplier EIN: Employer ID number
Authorized signer: Name and title
Payment details: Bank or payment processor
Insurance proof: Policy number and limits
Product list: SKUs and descriptions
Lead times: Shipping and handling days

Principal risks and contractual penalties to watch for

Late shipments: Chargebacks or reduced payment
Nonconforming goods: Returns and indemnity claims
Tax exposure: Sales tax responsibility disputes
Data breach: Liability under privacy laws
Intellectual property: Unauthorized listings risk
Termination cost: Unfulfilled orders and stock handling

Common mistakes when preparing a Dropship Agreement

  • Vague shipping terms that fail to allocate risk of loss lead to disputes over who pays for transit damage or delayed deliveries.
  • Unclear return authorizations or restocking policies cause customer-service conflicts and unexpected chargebacks against suppliers.
  • Insufficient tax allocation language can create exposure for sales tax liabilities and inconsistent remittance across jurisdictions.
  • Missing evidence of insurance or indemnity obligations leaves the buyer without practical recourse for product liability or recall costs.

Typical timeframes and deadlines within a Dropship Agreement

Define deadlines for order acknowledgement, shipment, invoicing, and dispute notification to ensure predictable operations and cash flow.

Order acknowledgement:

Supplier confirms within 24–72 hours of receipt

Shipment window:

Ship within agreed lead time, e.g., 3–7 business days

Invoicing period:

Invoice frequency and payment due date (Net 30 common)

Claim notification:

Notify supplier of defects within 7–30 days

Dispute resolution:

Time-limited notice to commence dispute processes

Key milestones from order to settlement

Track milestone stages to monitor performance and trigger contractual remedies or reconciliation steps.

01

Order Placement

Retailer sends confirmed order to supplier for processing.

02

Supplier Confirmation

Supplier accepts order and provides ETA or rejects with reason.

03

Shipment Date

Carrier pickup and tracking number issued to retailer and customer.

04

Reconciliation & Payment

Invoices matched, deductions processed, and supplier paid per terms.

Compare eSignature vendors for signing Dropship Agreements

Vendor pricing and feature fit matter for volume signing, compliance needs, and integrations; signNow is listed first for comparison.

signNow DocuSign Adobe Sign PandaDoc HelloSign
Starting Price $8/user/mo $15/user/mo $14/user/mo $19/user/mo $15/user/mo
Free Trial 7-day free trial Varies Varies Varies Varies
Bulk Send Yes (Premium) Yes Yes Yes No
Audit Trail Yes Yes Yes Yes Yes
HIPAA Compliant Yes Yes Yes No No

Frequently asked questions about Dropship Agreements

Answers to common concerns on enforceability, electronic signing, and operational traps when using a Dropship Agreement.


Need help? Contact support

be ready to get more
Join over 28 million airSlate SignNow users