Scope of Services
Defines installation, commissioning, operations, maintenance, and software services; specifies performance standards and service hours to avoid ambiguity.
A written agreement clarifies roles, manages utility and permitting risk, sets billing and metering rules, and documents who maintains hardware and software. Clear terms reduce disputes, support financing or incentives, and establish data-handling and privacy obligations required by many site hosts and fleet customers.
The E-Mobility Services Agreement is used by a range of organizations that deploy or host charging infrastructure.
Parties should confirm authority to bind the entity named in the agreement and align the contract with any applicable utility interconnection requirements or incentive program rules.
Defines installation, commissioning, operations, maintenance, and software services; specifies performance standards and service hours to avoid ambiguity.
Specifies electricity charges, markup, metering method, payment frequency, invoicing responsibility, and who bears network or demand charges.
Describes equipment ownership, warranties, site modifications, conduit and metering responsibilities, and rights to remove or upgrade hardware.
Details preventive maintenance schedules, fault response times, spare parts policy, uptime targets, and remedies for service failures.
Specifies telemetry access, data retention, permitted uses, security measures, and whether personal data triggers HIPAA or other protections.
Allocates risk via limits of liability, indemnities, and required insurance types and minimum coverage amounts for both parties.
| Field | Configuration |
|---|---|
| Authentication Method | Email link with optional SMS code or KBA for higher assurance |
| Signature Order | Specify sequential or parallel signing to enforce dependencies |
| Conditional Fields | Show equipment or billing clauses only when applicable |
| Retention Mapping | Auto-archive to document repository with retention tags |
Choose a platform that supports your required integrations, authentication strength, and file formats before starting mass deployments.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day trial | Yes, varies | Yes, varies | Yes, varies | Yes, varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |