Identity Matching
Use multiple identifiers (name, DOB, SSN) to reduce false positives and confirm record relevance.
Conducting a criminal record check helps employers assess candidate suitability for roles with safety, security, or regulatory sensitivity while managing workplace risk and legal compliance.
The process often involves a consumer reporting agency (CRA) when checks are used for adverse employment actions, which triggers FCRA notice and adverse-action steps.
| Field | Configuration |
|---|---|
| Disclosure Text | FCRA-compliant language and applicant signature field |
| Authentication | Email or SMS verification for applicant identity |
| Search Scope | County-level, statewide, national, or combination |
| Report Retention | Set secure retention per company policy and legal requirements |
Ensure the provider supports HIPAA/21 CFR compliance where regulated data is involved and retains secure audit records for dispute resolution.
Use multiple identifiers (name, DOB, SSN) to reduce false positives and confirm record relevance.
Search county courthouses and state repositories in addition to national databases for thorough results.
Confirm final disposition (conviction, dismissal) rather than relying on arrest alone for decision-making.
Use a CRA for reports used in employment decisions and follow pre-adverse/adverse steps.
Protect PII with encryption, access controls, and limited retention policies.
Log who ordered, who accessed, and actions taken to support dispute resolution.
Provide written disclosure and obtain authorization before ordering a report
Provide a copy of the report and summary of rights before adverse action
Issue a final notice after decision with CRA contact information
Retain consents and reports per company policy and legal minimums
CRA has 30 days to investigate most consumer disputes
A hospital screens all new clinical hires with state registry and county felony checks
A staffing firm runs county searches for contract placements
Employer or vendor files the search with required applicant identifiers.
CRA delivers report and supporting documentation to requester.
Employer reviews and, if needed, provides the report to applicant for comment.
Adverse-action notice issued or hiring proceeds; record the decision and retain materials.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |