Pricing Schedule
Lists hourly labor rates by technician level, overtime multipliers, and holiday rates with examples for common tasks and billing increments.
A concise Field Service Pricing Agreement reduces billing disputes, sets client expectations, and documents legal terms that protect both parties. It helps standardize quotes, speeds approvals, and supports collections while establishing the basis for taxes and regulatory recordkeeping.
Field service pricing agreements are used across service providers and buyers where on‑site work, parts, or travel are billed separately from fixed contracts.
Use this agreement when recurring or one‑off field tasks require clear, written pricing, documented approvals, and an auditable billing history.
An operations manager or service director typically reviews and approves scope, labor rates, and SLA terms; they verify service completion and authorize invoices for payment on behalf of the provider or client.
An authorized signatory is an individual legally empowered to bind the company—often a CFO, controller, or designated procurement officer; their signature confirms acceptance of pricing, terms, and any limitation of liability.
Lists hourly labor rates by technician level, overtime multipliers, and holiday rates with examples for common tasks and billing increments.
Defines call‑out fees, mileage or travel time charges, per‑diem rules, minimum service windows, and how travel time is billed.
Specifies markups, pass‑through pricing, vendor authorizations, return policies, and whether serialized parts are billed separately.
Describes process for written change orders, approval authority, time and materials estimates, and revised completion timelines.
Sets invoice frequency, acceptable payment methods, late interest, dispute process, and consequences for nonpayment.
States warranty period for labor and parts, limits on liability, insurance requirements, and remedy steps for defects.
| Field | Configuration |
|---|---|
| Signature Field | Require name, title, and date |
| Authentication | Email + optional SMS code |
| Conditional Fields | Show travel fees only if selected |
| Audit Trail | Enable timestamp and IP logging |
Use eSignature platforms that meet your authentication and retention requirements; select integrations that fit your tech stack.
Book within 7–30 days depending on urgency
Submit invoices within 30 days of service
Net 30 is common; alternatives may be Net 15 or Net 45
Client typically has 30 days to dispute charges
Retention begins on effective or invoice date
Client receives written estimate and terms.
Authorized signature or PO confirms work.
Technician documents completion and parts used.
Invoice submitted and payment processed or escalated.
PDF/A, PDF, DOCX exports preserve content; choose PDF/A for archival needs and audit‑friendly delivery.
Attach scope sheets, rate cards, parts lists, and technician reports as indexed exhibits for invoice reconciliation.
Preserve timestamp, signer identity, and IP address; store with signed PDF for evidentiary support.
Use secure cloud or enterprise content system with role‑based access and versioning.
Service agreements standardized across properties to reduce turnaround and disputes.
Centralized pricing templates improved quote consistency across service teams.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7‑day trial | Varies by plan | Varies by plan | Varies by plan | Varies by plan |
| Bulk Send | Yes | Yes | Yes | Yes | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | Varies | Varies |