Parties
Identify legal entity names, contact points, and escalation paths for both sender and receiver; include billing and legal addresses.
A written File Feed Agreement reduces ambiguity about responsibilities, clarifies security and privacy obligations, and sets measurable performance expectations such as SLAs and error resolution timelines. It also documents legal consent for data sharing and helps meet regulatory requirements for protected information.
File Feed Agreements are used by technical teams and legal or procurement teams working together to operationalize recurring data exchanges.
Identify legal entity names, contact points, and escalation paths for both sender and receiver; include billing and legal addresses.
Specify exact file types, schemas, fields, data classifications, and examples of included and excluded records to prevent later disputes.
Define transport method (SFTP, HTTPS API, cloud storage), authentication, port and path details, and TLS or SSH requirements.
Set frequency (real-time, hourly, daily), expected delivery window, acceptance criteria, and remedies for missed deliveries.
State encryption in transit and at rest, access controls, incident notification timelines, and any required BAAs for protected health information.
Describe validation, rejection codes, retry policy, notification format, and maximum time to remediate data issues.
| Field | Configuration |
|---|---|
| Signer Order | Sequential or parallel routing; choose sequential to enforce approvals |
| Authentication | Email link with optional SMS code or KBA for added identity assurance |
| Notifications | Enable reminders at configurable intervals for unsigned parties |
| Retention | Automatic archive to secure storage after execution |
Confirm supported file formats and integration endpoints before sending the first feed.
Specify daily cutoff times or scheduled timestamps for feed availability.
Receiver acknowledges receipt within agreed hours, commonly two to eight hours.
Sender corrects and resends within agreed timeframe, often 24–72 hours.
Security incidents require notification within 72 hours for regulated data.
Initial test and validation window typically lasts two to four weeks.
Contract executed and effective date established.
Endpoint setup, credentials exchange, and sample files tested.
Test runs with error resolution and schema fixes.
Production feed begins under SLA monitoring.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | Yes, 7-day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |