Scope and Purpose
Defines which customers, product lines, and geographies the policy applies to, and states objectives like minimizing loss, enabling growth, and ensuring regulatory compliance.
A formal Finance Credit Policy reduces credit risk, speeds decisions, and creates repeatable processes for underwriting, collateral, and collections. It helps ensure regulatory consistency, auditability, and defensible adverse-action communications while protecting cash flow and customer relationships.
Multiple teams rely on the policy for consistent credit decisions and recordkeeping across the organization.
Ownership typically rests with finance or treasury, with periodic review by compliance, legal, and executive leadership.
Regional or central credit manager responsible for day-to-day underwriting, documenting decisions, monitoring aging, and escalating exceptions to finance leadership. Usually authorized to set limits up to a defined threshold and to require collateral or guarantees.
Final approval authority for high-risk accounts and policy exceptions; owns policy governance, periodic audit coordination, and reporting to the board on credit exposure and loss reserves.
Defines which customers, product lines, and geographies the policy applies to, and states objectives like minimizing loss, enabling growth, and ensuring regulatory compliance.
Specifies acceptable credit scores, financial ratio thresholds, trade reference requirements, and acceptable red flags for automatic decline or manual review.
Describes delegated approval tiers, monetary thresholds for sign-off, required countersignatures, and conditions that require CFO or executive approval.
Lists acceptable collateral types, valuation methods, UCC-1 filing practices, security documentation templates, and periodic revaluation schedules.
Sets frequency for account reviews, aging thresholds triggering collection, management reporting cadence, and key performance indicators to track.
Outlines collection stages, charge-off criteria, dispute handling, legal remedies, and procedures for adverse-action notices where required.
| Field | Configuration |
|---|---|
| Credit Score Threshold | 650 minimum for auto-approve |
| Approval Workflow | Tiered approvals by limit |
| Document Retention | Encrypted storage, 7-year retention |
| Notifications | Email escalation to collections |
Initial credit decision within 3 business days.
Issue formal notice promptly per consumer-protection rules, typically within 30 days of decision.
Conduct scheduled reviews at least annually for active accounts.
Begin escalation after 30 days delinquent.
Consider charge-off after 120 days for commercial receivables as internal standard.
Implement secure e-signature and storage practices to capture intent, consent, and a verifiable audit trail for signed credit documents.
Use multi-factor signer authentication for high-value approvals and retain tamper-evident signed files plus an audit trail that records timestamps, IP addresses, and signer attribution.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Varies | Varies | Varies | Varies |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |