Parties
Full legal names, entity type, and contact information for all signatories and billing contacts, clearly identifying roles.
A clear Finance TPA Fee Agreement reduces disputes, sets predictable cashflow, and preserves audit-ready records. It establishes billing triggers, performance metrics, and remedies that protect both the payer and the administrator while supporting regulatory compliance and internal control.
Typical parties include plan sponsors, TPAs, payroll or benefits teams, and external counsel when regulatory review is needed.
Use the agreement during onboarding, annual renewals, vendor changes, or when adding new services to avoid billing ambiguity.
Full legal names, entity type, and contact information for all signatories and billing contacts, clearly identifying roles.
Detailed list of services (e.g., enrollment, claims adjudication, reconciliation) plus exclusions and service-level expectations.
Specific rates, units of service, one-time setup fees, per-transaction fees, and any tiered pricing or caps.
Invoice frequency, payment terms (NET 30, NET 45), accepted methods, late-payment interest, and remittance instructions.
Procedures for fee corrections, client audits, reconciliations, and timelines for disputed invoices.
Notice periods, final accounting, transition assistance, indemnities, and dispute resolution method (mediation or arbitration).
| Field | Configuration |
|---|---|
| Authentication Method | Email link + optional SMS code |
| Template Use | Save as reusable template for renewals |
| Conditional Fields | Show fee options based on service selected |
| Notification Settings | Email reminders and escalation alerts |
Choose a platform that supports required file formats, signer authentication, audit trails, and your integration needs.
Ensure the provider supports retention, export, and access controls required by internal policy and applicable law; verify HIPAA, SOC 2, or 21 CFR Part 11 capabilities when relevant.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Trial available | Trial available | Trial available | Trial available |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/yr | Varies by plan | Varies by plan | Varies by plan |
Date services and fees commence
Monthly, quarterly, or per-event invoicing
Specify payment window such as NET 30
Timeframe to raise invoice disputes
Advance notice period for renewal or termination
When implementing a standardized fee agreement, Optica reduced onboarding confusion by using a single template with clear fee units.
BIS adopted a template with explicit SLA credits tied to fees and used electronic execution for all TPAs.