Identity Verification
Collect government ID numbers, birth date, and verification method (document scan, ID analysis, or knowledge-based authentication) to satisfy KYC policies and reduce fraud risk.
A complete, accurate setup reduces onboarding friction, avoids tax and payment errors, and supports compliance with KYC/AML and tax-reporting rules. Proper capture of TIN/SSN and authorization reduces the risk of backup withholding and downstream reconciliation problems, while e-signature and audit trails help meet ESIGN (15 U.S.C. ch. 96) and state UETA requirements.
Typical users include account holders, finance teams, compliance officers, and third-party onboarding specialists.
The completed form supports operational setup, tax reporting, and retention for audit and regulatory purposes.
Collect government ID numbers, birth date, and verification method (document scan, ID analysis, or knowledge-based authentication) to satisfy KYC policies and reduce fraud risk.
Provide account type, account number, routing number or ACH token, account nickname, and banking institution to ensure accurate ACH or wire transfers and avoid failed payments.
Include taxpayer name, business name (if applicable), TIN/SSN, and W-9 completion status so the payer can determine backup withholding and correct information return reporting.
Clear signature block and explicit authorization text permitting debits, credits, or recurring payments and specifying cancellation or revocation procedures for future transactions.
KYC/AML attestations, sanctions-screening confirmation, and any broker/deposit insurance notices required by law or internal policy.
Capture timestamps, signer IP, authentication method, and version history to support record integrity, dispute resolution, and regulatory review.
| Field | Configuration |
|---|---|
| Authentication | Email + SMS code or KBA for higher assurance |
| Conditional Fields | Show fields based on account type or residency |
| Reminders | Automated email reminders for incomplete forms |
| Storage | Encrypted archival with retention policy applied |
Ensure the platform supports secure upload, authenticated signing, and compliant storage before enabling online onboarding.
Confirm integration points with banking partners and retention systems, and verify that the provider supports required authentication and audit-trail detail.
1–10 business days depending on verification
Provide W-9 to payer upon request
Jan 31 to recipient and IRS
Mar 31 filing deadline
Retention measured from effective or filing date
| Criteria | Financial Account Setup | W-9 |
|---|---|---|
| Purpose | onboarding account | tax information |
| Tax reporting | often no | |
| Notarization | sometimes required | rarely required |
| Delivery timing | at onboarding | on request |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Depends on plan | Depends on plan | Depends on plan |