Scope of Services
Describe services in enough detail to set expectations and avoid scope creep; include deliverables, frequency, and any excluded services to reduce disputes.
A well-drafted TOB reduces misunderstandings, sets billing and performance expectations, and creates a stronger basis for enforcement. It protects both clients and providers by documenting scope, fees, privacy obligations, and dispute processes under governing law.
Use this template when you need a consistent written agreement that supports regulatory recordkeeping and client communications.
Describe services in enough detail to set expectations and avoid scope creep; include deliverables, frequency, and any excluded services to reduce disputes.
Specify fee types (flat, hourly, percentage), billing cycles, invoicing procedure, and late-payment interest or collection costs to ensure predictable cash flow.
Define confidential information, permitted uses, and required protections including data encryption and limited access to reduce regulatory and reputational risk.
Outline how client data is stored, shared, and protected; reference relevant standards and any Business Associate Agreement for HIPAA situations.
State termination triggers, notice requirements, and any post-termination obligations such as final settlement and return of client records.
Select the governing state law and venue for disputes; this affects interpretation, remedies, and enforceability of the agreement.
| Field | Configuration |
|---|---|
| Required Fields | Mark legal name, effective date, fee fields required |
| Signer Order | Set provider then client signing sequence |
| Authentication | Choose email OTP or stronger KBA where needed |
| Audit Trail | Enable IP, timestamp, and change history logging |
Ensure chosen platform provides audit trails, secure storage, and export options to meet regulatory and internal recordkeeping needs.
Populate as the contract start date; governs performance obligations.
Allow a 3–10 business day review period for complex financial terms.
Accounting typically configures invoicing within 3–7 business days after execution.
Provide executed copies to stakeholders within 24–48 hours of final signature.
Retention periods begin on the effective date or final signature date, as specified.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes (Business Premium) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies | Varies | Varies |