Index Identifier
Specify the full index name, source (publication or provider), ticker or code, and any version or vendor identifier so the provider can unambiguously locate the correct series.
A precise request reduces ambiguity about which index and which observation date are used, helps avoid downstream payment disputes, and supports auditability by documenting reliance and authority in writing.
Financial, legal, and operations teams commonly prepare index requests when a contract or reporting process depends on an external rate or index.
Recipients should be identified by role and authority so responses are actionable and auditable.
The Finance Controller or similar officer usually has authority to request index data, confirm its use in calculations, and approve reliance on the provider's response for internal reporting and external disclosures.
An Authorized Agent designated in contract language may request and accept index values on behalf of a party; include a signature block that ties the agent to written delegation or contract authority.
Specify the full index name, source (publication or provider), ticker or code, and any version or vendor identifier so the provider can unambiguously locate the correct series.
State the exact date or date range for the requested value (use MM/DD/YYYY for single dates and inclusive ranges for periods).
Indicate required format (numeric precision, currency, timezone, CSV/JSON/PDF) and whether the value should be delivered as a point-in-time or averaged series.
Explain the contractual, accounting, or reporting purpose so the provider understands whether official certification or archival evidence is required.
Include the requester name, title, organization, and a signature block or e-signature to confirm authority to receive and rely on the response.
State delivery channel (email address, secure FTP, API endpoint), required attestations, and deadline for response to avoid processing delays.
| Field | Configuration |
|---|---|
| Index Field | Required; auto-validate against provider list |
| Date Field | MM/DD/YYYY; calendar picker enforced |
| Signature Field | Authorize with role-based signer |
| Delivery Field | Choose secure channel; record endpoint |
Choose a platform that supports secure delivery, audit trails, and the file formats you need before sending requests.
Often 5–10 business days, adjust per contract.
Define a shorter SLA and potential fees for rush responses.
Allow additional time when historical series retrieval is required.
Specify the time allowed to raise a dispute about a returned value.
Archive request and response per retention policy.
Request officially sent to provider with timestamp and signer identity.
Provider confirms receipt and estimated delivery time.
Provider returns the requested index value with source timestamp.
Store the response and audit trail in the records system.
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies | Varies | Varies | Varies |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |
Brian Fitzgibbons, COO used an online request to gather index data for investor reporting
Tim Martin, Founder relied on online signed confirmations for indexed rent calculations