Scope of Services
Define the exact servicing actions included and excluded, frequency of activity, and performance standards tied to specific asset classes.
A well‑constructed Financial Risk Servicing Document clarifies responsibilities, reduces dispute risk, and creates an auditable record for regulators and counterparties. Proper execution supports enforceability under ESIGN and UETA and helps ensure consistent data flow for reporting obligations.
Typical users include financial institutions, third‑party servicers, and legal teams that manage borrower accounts, collateral, or regulatory reporting relationships.
Parties should ensure authorized signers and appropriate authentication are used to establish intent, consent, and attribution for electronic execution.
| Field | Configuration |
|---|---|
| Authentication | Email link | SMS code | KBA |
| Signature Type | Simple eSign | PKI digital signature |
| Conditional Fields | Show or hide based on risk score |
| Retention Policy | Auto‑archive to encrypted storage |
Choose a platform that supports required authentication, secure storage, and the file formats your workflows use.
Verify the provider meets compliance and retention needs for your industry; confirm integrations for automated posting, reporting, and secure archival.
Define the exact servicing actions included and excluded, frequency of activity, and performance standards tied to specific asset classes.
Record legal names, contact points, authorized representatives, and escalation contacts for both servicer and owner.
Specify data formats, field mappings, cadence for reports, and validation rules required for automated ingestion.
Detail fee calculation, timing, permitted offsets, and requirements for reconciliations and dispute resolution.
List thresholds, notification timelines, automated holds, and required corrective actions for each risk category.
Include audit rights, document retention obligations, termination events, and exit assistance for orderly transfer.
Provided upon payer request; supply promptly to avoid backup withholding
Jan 31 for recipient and IRS submission
April 15 (October 15 with extension)
Retain three years after hire or one year after termination
April 15 with automatic extension to Oct 15
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7‑day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |
| Envelope Cap | No cap | 100 envelopes/user/year | Varies by plan | Varies by plan | Varies by plan |