Scope of Work
Detailed description of systems to be provided or serviced, including model numbers, quantities, site locations, drawings, and any deliverables such as as-built documentation or test reports.
A clear Fire & Security Agreement reduces operational risk by allocating responsibilities, documenting service levels and inspection schedules, and aligning the parties on regulatory compliance and insurance requirements.
Common users include property owners, facility managers, system integrators, and security or fire protection contractors who must coordinate installation, testing, and ongoing service.
The agreement formalizes roles for each party and helps procurement, maintenance, and compliance teams consistently manage system lifecycle obligations.
Owner or authorized representative who approves scope, budget, and access. Typically responsible for permit fees and ensuring site access for installation, inspection, and maintenance; must confirm insurance and accept terms for ongoing monitoring or service contracts.
Licensed contractor or systems integrator that designs, installs, and services systems. Responsible for meeting technical standards, performing testing, providing warranties, and maintaining records of inspections, test results, and any corrective actions taken.
Detailed description of systems to be provided or serviced, including model numbers, quantities, site locations, drawings, and any deliverables such as as-built documentation or test reports.
Response times for emergency and non-emergency calls, preventive maintenance schedules, monitoring rules, uptime targets, and remedies or credits for missed SLAs.
Fee structure, invoicing schedule, deposits, milestone payments, late payment interest, and any retainers for monitoring or emergency response services.
Warranty duration for parts and labor, limitations on damages, indemnities, and exclusions for third-party modifications or misuse.
Obligations to obtain permits, comply with local fire and building codes, schedule inspections, and provide required documentation to authorities and insurers.
Grounds for termination, cure periods, effect of termination on ongoing monitoring or maintenance, and procedures for system turnover or removal.
| Field | Configuration |
|---|---|
| Authentication Method | Email link, SMS code, or two-factor authentication |
| Bulk Send | Enable for multiple sites or recurring contracts |
| Conditional Fields | Show fields only when specific options are selected |
| Audit Trail | Record IP, timestamp, and actions for each signer |
Choose a solution that preserves an audit trail, supports long-term storage formats, and can accommodate additional authentication or notarization when required.
Contract start date in MM/DD/YYYY format
Date by which installation must be complete
Schedule for initial and periodic inspections
Typically 30–60 days before expiration
Retain inspection records per retention rules
Contract executed and schedule agreed
Mobilize team and begin on-site work
Testing, authority inspections, and approval
Recurring service and monitoring begin
| Criteria | Fire & Security Agreement | Maintenance Agreement |
|---|---|---|
| Includes Installation | ||
| Monitoring Services | often included | typically excluded |
| Warranty Period | project warranty included | service warranty only |
| Permit Responsibility | contractor or owner | owner usually responsible |
| signNow | DocuSign | Adobe Sign | PandaDoc | HelloSign | |
|---|---|---|---|---|---|
| Starting Price | $8/user/mo | $15/user/mo | $14/user/mo | $19/user/mo | $15/user/mo |
| Free Trial | 7-day free trial | Varies by vendor | Varies by vendor | Varies by vendor | Varies by vendor |
| Bulk Send | Yes (available) | Yes | Yes | Yes | No |
| Audit Trail | Yes | Yes | Yes | Yes | Yes |
| HIPAA Compliant | Yes | Yes | Yes | No | No |